Big problem with the update Topic is solved
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- Joomla! Apprentice
- Posts: 37
- Joined: Mon Feb 15, 2021 10:45 am
Big problem with the update
My joomla has the following errors:
- Nothing appears in my media section
- In the Control Panel, joomla cannot detect the system and plugins are up to date
- joomla cannot be updated either automatically or manually
Video: https://recordit.co/BSb0z0DOU4
Please what could I try I need to fix this. Thank you.
- Nothing appears in my media section
- In the Control Panel, joomla cannot detect the system and plugins are up to date
- joomla cannot be updated either automatically or manually
Video: https://recordit.co/BSb0z0DOU4
Please what could I try I need to fix this. Thank you.
- AMurray
- Joomla! Exemplar
- Posts: 9914
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Big problem with the update
I'd first do what the large yellow box advises - do a backup! Clearly, your video shows you not doing that.
Some things to try:
Clear the cache (joomla and browser) that might clear the "unknown..." errors.
Try rebuilding the update sites list.
Try Upload & Update and try J 4.4.1 rather than 4.4.2
Check your internet connection, reset your router/modem etc.
Try changing the "update channel" to "default".
Perhaps it's not your site, and there's a temporary error with the update server (or your web server) and not specifically Joomla, that seems to be the case given the extension update also fails.
Can you install any new extension or update "floating buttons" by downloading the install package and installing that via the upload zip package method or does that fail too? Try other install methods such as install from web or install from folder etc. Is this the first time this has occurred? Has anything changed on your server like PHP or anything else?
Some things to try:
Clear the cache (joomla and browser) that might clear the "unknown..." errors.
Try rebuilding the update sites list.
Try Upload & Update and try J 4.4.1 rather than 4.4.2
Check your internet connection, reset your router/modem etc.
Try changing the "update channel" to "default".
Perhaps it's not your site, and there's a temporary error with the update server (or your web server) and not specifically Joomla, that seems to be the case given the extension update also fails.
Can you install any new extension or update "floating buttons" by downloading the install package and installing that via the upload zip package method or does that fail too? Try other install methods such as install from web or install from folder etc. Is this the first time this has occurred? Has anything changed on your server like PHP or anything else?
Regards - A Murray
General Support Moderator
General Support Moderator
- Webdongle
- Joomla! Master
- Posts: 44175
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Big problem with the update
Upload and Update 4.4.1 files over 4.4.2 files? Are you sure?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
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- Joomla! Apprentice
- Posts: 37
- Joined: Mon Feb 15, 2021 10:45 am
Re: Big problem with the update
I did absolutely nothing except change the CMOD from 444 to 644 on configuration.php, waited a while and everything went through without error. So I don't know. But it works!
- AMurray
- Joomla! Exemplar
- Posts: 9914
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Big problem with the update
configuration file should be 444, that is the correct setting.
Regards - A Murray
General Support Moderator
General Support Moderator
- Webdongle
- Joomla! Master
- Posts: 44175
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Big problem with the update
Go to Global configuration, save and see what happens
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
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- Joomla! Apprentice
- Posts: 37
- Joined: Mon Feb 15, 2021 10:45 am
Re: Big problem with the update
The problem is currently solved, I will come back to it when it reappears. Thank you for your advice.
- Webdongle
- Joomla! Master
- Posts: 44175
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Big problem with the update
Your configuration.php should be 444 not 644. If setting it 644 solved your problem then you have more problems than you realise. You can alway start another thread if/when you have more problems
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".