Recently, I upgraded to J4, and everything was working fine. I have already added several articles to the website. But now I am adding new articles to certain categories, and when publishing these, I get a 500 error in the front end for the entire site. When I assign the same article without any changes to another category I already used for other articles in J4, everything works normal again. Also, unpublishing the article solves the problem. I tried disabling SEF to see if that was causing the problem, but that did not help. Debugging and error reporting set to maximum does not give any more information, just the standard red 500 error screen. So far, it happens with two different categories; all other categories I have used so far for new articles do not cause this error. Anyone have an idea what is causing this? Thanks in advance!
Update: Is it possible that it has something to do with the size, the number of images used in the article, or the length? I quickly tested one of the other categories to see if that one was causing the same problem, and I just inserted the text—no images yet. When publishing it, everything was okay. Then I added the images to the article as well, and then it also caused the 500 error.
Update 2: I am not sure if what I described in Update 1 is indeed causing the problem. When assigning the article with all images and the same layout to a different category, which I used for other articles without problems, the error does not occur.
500 error when publising articles in some categories
Moderator: General Support Moderators
Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
-
- Joomla! Fledgling
- Posts: 4
- Joined: Mon Nov 20, 2006 1:25 pm
- pe7er
- Joomla! Master
- Posts: 25057
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: 500 error when publising articles in some categories
Welcome to Joomla forum!
When I encounter such errors, I would enable Joomla's debug + set error reporting to maximum.
That will show the real error.
In your case I would try opening and saving the categories, and then the articles.
Furthermore you might use phpMyAdmin to check the #__categories and #__content tables in the database.
Maybe some of the fields that contain { json data } are too large for the field, so that the closing } tag is not there, which will trigger an error.
When I encounter such errors, I would enable Joomla's debug + set error reporting to maximum.
That will show the real error.
In your case I would try opening and saving the categories, and then the articles.
Furthermore you might use phpMyAdmin to check the #__categories and #__content tables in the database.
Maybe some of the fields that contain { json data } are too large for the field, so that the closing } tag is not there, which will trigger an error.
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
-
- Joomla! Fledgling
- Posts: 4
- Joined: Mon Nov 20, 2006 1:25 pm
Re: 500 error when publising articles in some categories
Thanks for your reply.
And I just get the red 500 error screen when debugging, and error reporting is set to maximum. So not any specific information.
Saving the categories and articles did not help, unfortunately.
And the articles that were added in J3 in the same categories work normally.
I looked in Myphpadmin, but I am not an expert, so I have no idea what to look for. As far as I can see, there are no database problems.
And I just get the red 500 error screen when debugging, and error reporting is set to maximum. So not any specific information.
Saving the categories and articles did not help, unfortunately.
And the articles that were added in J3 in the same categories work normally.
I looked in Myphpadmin, but I am not an expert, so I have no idea what to look for. As far as I can see, there are no database problems.
- ceford
- Joomla! Hero
- Posts: 2794
- Joined: Mon Feb 24, 2014 10:38 pm
- Location: Edinburgh, Scotland
- Contact:
-
- Joomla! Fledgling
- Posts: 4
- Joined: Mon Nov 20, 2006 1:25 pm
Re: 500 error when publising articles in some categories
Yes, I did that. It then still only displays the standard Joomla 500 error screen and no Stack Trace. I also tried it through error reporting in the php.ini file. That also does not give any more specific information.
- ceford
- Joomla! Hero
- Posts: 2794
- Joined: Mon Feb 24, 2014 10:38 pm
- Location: Edinburgh, Scotland
- Contact:
Re: 500 error when publising articles in some categories
Does the Content / Categories list show anything odd? It might be a mismatch between a Category ID (at the right) and something else (a different component Category ID or an Asset ID).
-
- Joomla! Fledgling
- Posts: 4
- Joined: Mon Nov 20, 2006 1:25 pm
Re: 500 error when publising articles in some categories
With help from Tim Davis, from Cybersalt Consulting, we found the cause of the error. A module used for showing sliding images from the latest articles in certain categories caused the problem. By disabling the module, everything works normally again . Thanks to everyone for helping me solve the issue!