Ajax error occurred when updating joomla

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shootify
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Oct 29, 2023 2:26 am

Ajax error occurred when updating joomla

Post by shootify » Sun Feb 18, 2024 6:54 am

HI Guys, My name is MIKE and having a hard time trying to get this error fixed.

I have a 3websites hosted in the same server but only one is giving this issue, even though it seems to be pretty ready for the update.
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the website in questions is currently on joomla 4.03, and whenever i try to update to most recent joomla, it failed with an error AJAX LOADING ERROR. see screenshots

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and the console shows this error.

Image.

Unfortunately I cant even install the fpa as it gives 403 error when tried to execute.

Image.

I have tried to downgrade php from 8 to 7.4 but still same issue, please let me know any suggestion as i am pretty much new to this kinda of issues. thanks alot.
Last edited by toivo on Sun Feb 18, 2024 9:26 pm, edited 1 time in total.
Reason: mod note: moved from 4.x Migrating and Upgrading

shootify
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Oct 29, 2023 2:26 am

Re: Ajax error occurred when updating joomla

Post by shootify » Sun Feb 18, 2024 8:44 am

Well guys, after a further investigation, it looks like this site was infected by malicious code, as i have exact same issue as posted here viewtopic.php?t=993109

shootify
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Oct 29, 2023 2:26 am

Re: Ajax error occurred when updating joomla

Post by shootify » Sun Feb 18, 2024 5:38 pm

so i was able to get rid of the ajax error by taking the site down and find and destroy all .htaccess files, ran the update again but couldnt completed as i get this error.
Image


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