halgol60 wrote:
How very nice, thank you for this wonderful suggestion. Just what an open source supporter wants to hear. If you are a corporation with deep pockets, I suppose you can afford to do just that.
Maybe you need to be educated about what free software actually is. It *can* mean that it is without cost - although you might be inclined to pay for it (in the form of donations to the developer). It *definitely* means you are free to do with it as you please - extending it, making it do new and exciting things, or castrating it in order to serve your very specific purpose.
Free software means that you can install it as many or few times as you wish. If you're incapable of doing this, you can hire someone else to do it for you. You see, open source does not come with free labor.
Free software doesn't mean that you have servants that cater to your every whim and are available at your beck-and-call to do your bidding and provide you with support.
halgol60 wrote:
Once again, thank you for the lecture -- is that free, or do I have to pay you $40k for ongoing "support?"
Actually, your attitude would preclude me from bidding on any of your projects. I'm a darn nice guy, so you could (and probably will) do worse.
halgol60 wrote:
How did you get all this great information; was it free? Or are you one of those newly-minted Harvard brainiacs?
For someone with fewer than 10 posts, you sure are abrasive. And, yes - it was free except for the years I've spent working with this system.
halgol60 wrote:
Good work if you can get it. But what if your employer sees this -- do you have another job lined up?
It was a condition of my employment and it's in my contract that I be allowed to provide emergency support for my own clients. Full disclosure is always the safest route.
halgol60 wrote:
Our site's users will just have to put up with hackers and we might have to deal with losing customers to defects, or drop EVERY other much less important thing my supervisor has my team working on so that we can be in concordance with your very wise opinion.
Your supervisor chose a poor team if you're unable to support your own sites.
halgol60 wrote:
So screw them all! If even a small company can't see the importance of dropping everything else so that their Joomla! installation can be moved up in the queue of tasks needing to get done, then they are really behind the times, aren't they? I mean, they're offering an entire month until you have to upgrade in order to continue getting support.
I seriously doubt that you'll be alone with your 1.5 installation. There are going to be a large percentage that will continue to support each other. Is it going to cost you? Probably a little.
halgol60 wrote:
You are right, sir, and I apologize for my very defensive and selfish posture. I really should be listening to you. You must have many, many years of experience working in the real world where priorities are adjusted according to individual caprices of some developers rather than the demands of the g-damned customers.
Yeah, I've been consulting for 15 years or so. Large and small businesses, government, private - many industries such as aviation, education, legal... I have a wide spectrum of customers.
halgol60 wrote:
I just have one question for you though: How will you convince them that their scheduling and budgeting of time, money, and personnel should be adjusted to accommodate one small piece of warez, when a simple request to extend support time would work much better for everyone involved? (Except the poor people who have to continue to support the old version for an additional 5 months over what is planned. They won't get to play -- er, I mean, work on -- the shiny new stuff.)
How will I convince them? It's a contract - I'm obligated to support what I'm contractually obligated to support. Anything not covered by the contract is not covered - when they want it fixed - I'll get paid to fix it.
I've already explained how you can get extended support. There are a bunch of really smart guys that you can find right here in the forum that will be more than happy to write up a contract to provide extended support. I've seen several of those names in this very thread - people I respect very much.
So, I'm going to unsubscribe to this thread because I'm certain that nobody here wants to see what this thread has become. Maybe you can goad someone else into arguing with you.
The folder does not get created and my apache ownership is working just fine, 'apache:apache'.
