553 sorry your mail was administratively denied

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Gman2005
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553 sorry your mail was administratively denied

Postby Gman2005 » Mon Oct 06, 2008 5:53 pm

I'm getting all of my emails returned to me that joomla sends via the PHP Mail Function.

The email states this error:

Code: Select all

The original message was received at Mon, 6 Oct 2008 05:54:08 -0700
from localhost.localdomain [127.0.0.1]

   ----- The following addresses had permanent fatal errors -----
<CUSTOMERS EMAIL ADDRESS>
    (reason: 553 sorry, your mail was administratively denied. (#5.7.1))

   ----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net:
>>> MAIL From:<MY EMAIL ADDRESS>
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error


I'm using GoDaddy as my host.

I need to get this fixed ASAP! This is an e-commerce website and rely on it for revenue in the winter.

Please help me get this fix.

Thanks.
Last edited by ooffick on Mon Oct 26, 2009 9:06 pm, edited 1 time in total.
Reason: Mod Note: Changed the title to something more descriptive.

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ooffick
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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby ooffick » Mon Oct 06, 2008 7:13 pm

Hi,

you could try to change your mail settings to SMTP server and use the SMTP server,SMTP authentication, SMTP Username and SMTP password. If you dont't know those information, you will get those information from your hosting provider.

Olaf
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Gman2005
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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby Gman2005 » Mon Oct 06, 2008 8:00 pm

I can't GoDaddy wants you to pay extra for smtp email.

I just need to get the PHP Mail Function working. It was working fine but then a few weeks ago I'm getting emails returned.

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ooffick
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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby ooffick » Tue Oct 07, 2008 8:23 am

Well, is this just to a certain address or to all addresses.

the server relay-hosting.secureserver.net: said that it will not send out your email. Is your FROM email address corresponding with your webhosting account?

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malloy0
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reason: 553 sorry, your mail was administratively denied. (#

Postby malloy0 » Tue Oct 21, 2008 11:20 pm

I am having the same issue, only with Acajoom though. Works fine for Letterman, RSForms email notifications...

This error is all of the sudden, not sure if is is Joomla config J1.xx, GoDaddy my hosting account or Acajoom.

See below...

----- Forwarded Message ----
From: Mail Delivery Subsystem
To: myccvc_yahoo.com
Sent: Tuesday, October 21, 2008 3:41:39 PM
Subject: Returned mail: see transcript for details

The original message was received at Tue, 21 Oct 2008 12:41:38 -0700 from ip-10-6-80-79.phx3.gdg [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 553 sorry, your mail was administratively denied. (#5.7.1))

----- Transcript of session follows ----- ... while talking to relay-hosting.secureserver.net:
>>> MAIL From: SIZE=8582
, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error
Reporting-MTA: dns; p3slh007.shr.phx3.secureserver.net
Received-From-MTA: DNS; ip-10-6-80-79.phx3.gdg
Arrival-Date: Tue, 21 Oct 2008 12:41:38 -0700

Final-Recipient: RFC822; mike_malloy_cree.com
Action: failed
Status: 5.1.3
Diagnostic-Code: SMTP; 553 sorry, your mail was administratively denied. (#5.7.1)
Last-Attempt-Date: Tue, 21 Oct 2008 12:41:39 -0700

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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby ooffick » Wed Oct 22, 2008 8:29 am

Which mail method do you use? PHPMail, SMTP, sendmail?

Maybe Acajoom has a separate configuration for this?

Olaf
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malloy0
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553 sorry, your mail was administratively denied. 5.7.

Postby malloy0 » Wed Oct 22, 2008 9:00 am

Hi,

Using PHP Mail for Acajoom, the Default Config see the attached.

Thanks,

Mike
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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby malloy0 » Wed Oct 22, 2008 10:37 am


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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby ooffick » Wed Oct 22, 2008 10:42 am

That depends on your hosting providers configuration, but I am guessing that you don't need a real email address, although I would encourage you to have a real email address in place, as otherwise you nobody will be able to reply.

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malloy0
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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby malloy0 » Wed Oct 22, 2008 11:48 am

It worked. I setup a real address and it is "pending", but it still worked. Thanks!

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Re: NEED URGENT HELP: Returned mail: see transcript for details

Postby StormChaser08 » Mon Oct 26, 2009 7:21 pm

Im having the same problem with virtuemart..

I have tried changing mail sending type from PHP to sendmail

I have also tried using a REAL adress @ my domain..

I host with godaddy..

I get this

he original message was received at Mon, 26 Oct 2009 12:17:40 -0700
from localhost [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 553 sorry, your mail was administratively denied. (#5.7.1))

----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net.:
>>> MAIL From:<[email protected]> SIZE=3393 BODY=8BITMIME
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error



--Forwarded Message Attachment--
Date: Mon, 26 Oct 2009 19:17:40 +0000
To: [email protected]
From: [email protected]
Subject: Wicked Wind Media Purchase Order - 14

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Re: 553 sorry your mail was administratively denied

Postby ooffick » Mon Oct 26, 2009 9:17 pm

Please contact your hosting provider to find out your real email.

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Re: 553 sorry your mail was administratively denied

Postby ooffick » Mon Oct 26, 2009 10:05 pm

Is that the email address which is allowed to send emails from your hosting provider?

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Re: 553 sorry your mail was administratively denied

Postby StormChaser08 » Mon Oct 26, 2009 10:14 pm

ooffick wrote:Is that the email address which is allowed to send emails from your hosting provider?

Olaf


yes. i bought an email account from them and log into webmail with that and send emails with it.

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Re: 553 sorry your mail was administratively denied

Postby ooffick » Mon Oct 26, 2009 10:28 pm

However your address where the mail is coming from is your hotmail address.

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StormChaser08
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Re: 553 sorry your mail was administratively denied

Postby StormChaser08 » Mon Oct 26, 2009 11:17 pm

ah, indeed..

i went in long ago and changed it so that it would come from the @wickedwindmedia.con email. i did this in the config folder. none of the accountants any longer utilize that hotmail acct. although i might have used it in setup?

i looked @ config.php and it says mail should come from the wickedwindmedia.com email...

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Re: 553 sorry your mail was administratively denied

Postby ooffick » Tue Oct 27, 2009 9:13 am

So where is this email send from? contact form? Did you check the Contacts page as well? Did you check the virtuemart configuration as well?

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Re: 553 sorry your mail was administratively denied

Postby yhussy » Sat Oct 02, 2010 8:28 am



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