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PostPosted: Mon Nov 16, 2009 4:04 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
Hi there,

I entered my site content directly into Joomla on GoDaddy by going to site URL/joomla/. When I try to access my site the following message is displayed

"If you are the owner of this web site you have not uploaded (or incorrectly uploaded) your web site. For information on uploading your web site using FTP client software or web design software, click here for FTP Upload Information.
"

The site is visible only using the following link url/joomla. I want to access my site using only url, not under Joomla directory.

Thanks for any help.


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PostPosted: Mon Nov 16, 2009 4:15 pm 
Joomla! Guru
Joomla! Guru

Joined: Wed Aug 05, 2009 1:42 pm
Posts: 577
Greetings:

First, Joomla can be installed in the root directory; you don't need to install it in a subdirectory.

Make sure you have htaccess.txt in your joomla directory renamed to .htaccess

Your hosting provider support team should be able to help with the .htaccess addition to make to redirect from the /joomla directory to your main directory.

Thank you.

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Peter M. Abraham
http://www.dynamicnet.net/ - Dynamic Net, Inc. - in business since June 1995; a PCI Compliant, managed hosting provider.


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PostPosted: Mon Nov 16, 2009 4:56 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
Thanks for replay.

The Joomla is in root directory - html/joomla

The htaccess.txt file must be renamed in .htaccess without extension? The .htaccess file should be moved to root?

The hosting support suggest to reinstall Joomla :( - this is not the best solution for me.


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PostPosted: Mon Nov 16, 2009 5:56 pm 
Joomla! Guru
Joomla! Guru

Joined: Wed Aug 05, 2009 1:42 pm
Posts: 577
Greetings:

Joomla can be installed in the HTML root directory; that's the best place to put Joomla if you want to go straight to Joomla when putting in the domain name.

Yes, .htaccess without any extension; it should be in the directory for which you installed Joomla.

Thank you.

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Peter M. Abraham
http://www.dynamicnet.net/ - Dynamic Net, Inc. - in business since June 1995; a PCI Compliant, managed hosting provider.


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PostPosted: Mon Nov 16, 2009 7:22 pm 
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Joomla! Virtuoso
Joomla! Virtuoso

Joined: Thu Nov 09, 2006 2:46 pm
Posts: 4874
Location: Kampala, Uganda
Part of the problem here is that when you use the auto installer on GoDaddy, it puts your site in a folder called /joomla.

So you will want to move all of the files in /joomla up to your main folder. An FTP program will do that quickly for you.

Next, there is probably a file in the root of your website titled "index.html" or "index.htm". That is what is generating your "coming soon" page.

You will want to delete that page once you get your Joomla site up in the main folder.

The reason is that your server will generally try to show the index.html file (or index.htm) before it shows the index.php file.

So, you are just a few steps away from making your site go live in the root folder of your website.

_________________
John Muehleisen
Visit my "Getting Started with Joomla" site, now with videos, tips, and new user tutorials:  http://welcometojoomla.com


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PostPosted: Wed Nov 18, 2009 2:20 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
Hi,

I follow your steps to solve the problem, but my site is still visible under domainname/joomla.

Other ideas?

Thanks for help


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PostPosted: Wed Nov 18, 2009 2:38 pm 
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Joomla! Virtuoso
Joomla! Virtuoso

Joined: Thu Nov 09, 2006 2:46 pm
Posts: 4874
Location: Kampala, Uganda
It sounds like you have not actually moved your site from the /joomla folder to the root folder of your hosting account.

You said
Quote:
The Joomla is in root directory - html/joomla


That means that Joomla is NOT in your root directory. It is located in a folder named "Joomla."

So, all of the files in /joomla need to be moved up one level ... to /

This can be done using an FTP program, or through the GoDaddy File Manager.

Once that is done, your site should be where you want it to be.

_________________
John Muehleisen
Visit my "Getting Started with Joomla" site, now with videos, tips, and new user tutorials:  http://welcometojoomla.com


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PostPosted: Fri Nov 20, 2009 6:49 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
The problem still exists.

I moved all the files and directories up to root.

Also, rename .htaccess file back to htaccess.txt, but same error.

The page error is:

" The page you tried to access does not exist on this server. This page may not exist due to the following reasons:

1. You are the owner of this web site and you have not uploaded (or incorrectly uploaded) your web site. For information on uploading your web site using FTP client software or web design software, click here for FTP Upload Information.

2. The URL that you have entered in your browser is incorrect. Please re-enter the URL and try again.

3. The Link that you clicked on incorrectly points to this page. Please contact the owner of this web site to inform them of this situation. "

Thanks for help.


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PostPosted: Fri Nov 20, 2009 6:52 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
It is possible to be a problem in Joomla administration config?


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PostPosted: Fri Nov 20, 2009 11:33 am 
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Joomla! Virtuoso
Joomla! Virtuoso

Joined: Thu Nov 09, 2006 2:46 pm
Posts: 4874
Location: Kampala, Uganda
Quote:
It is possible to be a problem in Joomla administration config?

Yes, it is possible that the problem is there.

If you have renamed .htaccess back to htaccess.txt, then be sure that you have turned SEF off in your Global Configuration. Or, at least the 2nd SEF option (use mod_rewrite) needs to be set to "No".

See if that makes any difference for you.

_________________
John Muehleisen
Visit my "Getting Started with Joomla" site, now with videos, tips, and new user tutorials:  http://welcometojoomla.com


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PostPosted: Sat Nov 21, 2009 12:55 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
Hi there,

So, in GoDaddy File Manager the content of Joomla directory was copy to /html.
The htaccess.txt file was renamed in .htaccess
In Global Configuration, SEO Seetings - Search Engine Friendly URLs and Use Appache mod_rewrite options are enabled.

Access my site -> "Page not found"

Other ideas?

Thanks for help


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PostPosted: Sat Nov 21, 2009 4:50 pm 
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Joomla! Virtuoso
Joomla! Virtuoso

Joined: Thu Nov 09, 2006 2:46 pm
Posts: 4874
Location: Kampala, Uganda
when you turn off both SEF options in the global config, do the pages come back properly?

_________________
John Muehleisen
Visit my "Getting Started with Joomla" site, now with videos, tips, and new user tutorials:  http://welcometojoomla.com


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PostPosted: Mon Nov 23, 2009 8:06 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
What do you mean?


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PostPosted: Mon Nov 23, 2009 8:28 am 
User avatar
Joomla! Virtuoso
Joomla! Virtuoso

Joined: Thu Nov 09, 2006 2:46 pm
Posts: 4874
Location: Kampala, Uganda
Go to Site -> Global Configuration.

On the top right side of the screen are the "SEO Settings"

Set them all to be "No." See if that makes a difference.

Then check your site. If it comes back, then that just means that the SEO settings are the problem.

On some servers, you need to make a small change in the .htaccess file (if the server doesn't support mod_rewrite).

But, let's try to get the site back and then start working the SEO settings step by step.

_________________
John Muehleisen
Visit my "Getting Started with Joomla" site, now with videos, tips, and new user tutorials:  http://welcometojoomla.com


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PostPosted: Mon Nov 23, 2009 3:27 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Mon Nov 16, 2009 3:56 pm
Posts: 11
Same behaviour with the SEO settings.

Let's see what is with .htaccess file.


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