Joomla 2.5.1 Installer locking up on Step 4

Joomla versions 2.5, 1.7 and 1.6 are all end-of-life since December 31st 2014 and are no longer supported. Please use Joomla 3.x instead.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Locked
inkheartartist
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Wed Feb 22, 2012 10:56 pm

Joomla 2.5.1 Installer locking up on Step 4

Post by inkheartartist » Fri Feb 24, 2012 7:01 pm

Hello, I have been attempting a fresh installation of Joomla 2.5.1 on a flash drive for 3 days now and I am stumped. This is the first time I have ever tried to work with this program and my web design knowledge is very limited.

The inevitable problem I keep running into is that, during the installation process of Joomla, on the database configuration step: I plug in all the information and press next and the loading sign washes over the page and it stays like that indefinitely. I've tried different browsers and put the flash drive in multiple Windows OS computers and whenever I get to that step, the same thing happens. I've scoured the internet and Joomla forums for information on this problem and found nothing quite like it.

When installing XAMPP I made a new database, username and password. During the making of the username I accidentally made a database with the same name. It's not the database I am trying to install Joomla onto. During the Joomla installation I select English (United States) for the language and the pre-installation check says that the recommended settings for display errors and output buffering are deviant from what they are supposed to be. I'm running XAMPP 1.7.7

All of the tutorials I have looked to for help use older versions of XAMPP and Joomla. Is there anything more current? I don't think I can proceed any further without some help so any information on this would be tremendously appreciated.

SweetSauer
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Fri Feb 24, 2012 8:28 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by SweetSauer » Fri Feb 24, 2012 8:41 pm

I am also trying to install 2.5.1, USB install on XAMPP using control panel 3.0.2 with Apache 2.2.1. I am also getting stuck on Step 4. It creates somewhere between 8 and 12 tables in the database and hangs. I haven't been able to getting any different results other than not connecting to the database errors or the hanging on step 4 by changing database details, not requiring or requiring a password. I am going to try to download 1.5 and install it and then upgrade. This is a clean install.

SweetSauer
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Fri Feb 24, 2012 8:28 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by SweetSauer » Sun Feb 26, 2012 1:05 am

Appear to have found my problem -- slow memory card that I was trying to install on. Was an old "hi-speed" compact flash card -- forgot that it was over 5 years old. Grabbed my USB stick and it worked quickly and correctly. I imagine I was getting time outs.

inkheartartist
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Wed Feb 22, 2012 10:56 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by inkheartartist » Mon Feb 27, 2012 5:54 pm

Hmmm... Well I believe my flash drive is pretty current so I'm not sure that's my problem.

SweetSauer, did the installation of 1.5 and then upgrading it work for you?

SweetSauer
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Fri Feb 24, 2012 8:28 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by SweetSauer » Mon Feb 27, 2012 7:21 pm

No, I couldn't get any iteration to load. Switched to the new flash drive and I got everything to work.

inkheartartist
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Wed Feb 22, 2012 10:56 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by inkheartartist » Mon Feb 27, 2012 10:25 pm

Oh, I'm sorry. I thought your last post was by someone else for some reason. I'll give it a try. Thanks for the help!

Adzzz
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Mon Feb 27, 2012 11:36 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by Adzzz » Mon Feb 27, 2012 11:50 pm

Hello,

I'm also having the same problem. I'm setting a new website up, all files have been FTP'd onto the webserver and I'm working through the installation - and it's refusing to proceed past step 4.

I have created and provided the correct access for the database, and the user/password has been entered correctly. I have logged into phpMyAdmin, and 61 tables were created (total of 356 records, db size is 250.6KB) - so I know that records are being created in tables... but for some reason, the system isn't letting me proceed to the FTP configuration.

Is there anything obvious I can check straight away? I'm going to leave the screen running all night to see if it frees itself up, but it's already been running for 10-15 minutes at least!

Thanks,

Adz

inkheartartist
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Wed Feb 22, 2012 10:56 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by inkheartartist » Wed Mar 07, 2012 8:27 pm

I got a new hard drive to see if that was the problem but I'm still having the same hang up at step 4. On this new drive, I am also having a problem with the Joomla installer recognizing users other then root. I've figured out my way around phpMyAdmin a bit more now and I'm seeing that, after 2 tries, the installer creates 20-29 tables 163 rows and then stops working.

I'll admit I'm getting a little impatient with it so I check shortly after beginning the database configuration and I haven't let it work for more then a half hour. How long is this process supposed to take? Am I just not giving it enough time?

fiddledebi
Joomla! Apprentice
Joomla! Apprentice
Posts: 36
Joined: Thu Oct 14, 2010 5:37 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by fiddledebi » Wed Mar 28, 2012 6:32 pm

Can you tell me how you eventually resolved this? I'm having the same problem.

Thanks much!

Adzzz
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Mon Feb 27, 2012 11:36 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by Adzzz » Wed Mar 28, 2012 8:18 pm

I binned the entire site, and then re-uploaded it all in binary mode rather than auto in my FTP client. Fixed the problem immediately.

switcher
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Thu Mar 29, 2012 1:39 pm

Re: Joomla 2.5.3 Installer locking up on Step 4

Post by switcher » Thu Mar 29, 2012 1:58 pm

I am also having problems getting past step 4. I get this message:

Could not connect to the database. Connector returned number: 2

I'm using xampp on my local machine as I try to get to grips with Joomla so it's all a first time install using new downloads.

Any ideas please?

cecilsolomon
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Sat Mar 31, 2012 3:09 am

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by cecilsolomon » Sat Mar 31, 2012 3:14 am

I have the same problem (I am installing 2.5.3)--and received the same prompt:

Could not connect to the database. Connector returned number: 2

However, I FTP'ed the files over to my host server. I am contacting the host to see if/how I need to establish the database myself.

cecilsolomon
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Sat Mar 31, 2012 3:09 am

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by cecilsolomon » Sat Mar 31, 2012 3:34 am

I was able to complete the installation--in the Cpanel I found a wizard for installing a database and installed a MySQL database.

Switcher, I suspect that you may have something preventing the development of the database on your computer (but I am not sure--like I mentioned, I installed on a remote server and used Cpanel to build my own)

switcher
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Thu Mar 29, 2012 1:39 pm

Re: Joomla 2.5.1 Installer locking up on Step 4

Post by switcher » Sat Mar 31, 2012 4:15 pm

I tried removing the Joomla and xampp stuff and re-installed everything from the beginning. It still failed, but after fiddling around and trying again it eventually worked. I have no idea why ...


Locked

Return to “Installation Joomla! 2.5”