The Joomla! Forum ™

Our site was using PHP 4.4.9 and we were not able to use some of the extensions that were available. I called GoDaddy and they switched it over to PHP 5.2...It is now loading extremely slow...We are starting from scratch and going with a new host because of the issues with godaddy and joomla. The only problem is we need the current site to at least function for another 5 weeks.....Any information would be greatly appreciated.

The site is http://www.norcaltruck.com
Pre PHP 5.2, the site was decent on load times.....

Thank You

5.2? Why not 5.3? 5.2 no longer gets bug fixes, last release for 5.2.17 in Jan 2011. I see now also 5.3 is considered old, but still gets bug fixes while 5.4.1 is now the current stable. So at a minimum ask them to put you on 5.3.

Are you able to see your log file for your site, and errors? ie httpd-errors.log or simular? Possibly one iof the modules you currently have installed has problems with the new php or parameters that godaddy defaults you to.

_________________
Joomla! Web Hosting, Design, and Consulting.
Portfolio: http://www.calweb.com/joomla
Please do not PM me for help, use the forums first.

Yeah, did you see the error you are getting now?

Warning: file_get_contents(/home/content/n/o/r/norc7487/html/cache/mod_mainmenu/62d4a1239acdb5395753017eb89e222f.php) [function.file-get-contents]: failed to open stream: No such file or directory in /home/content/n/o/r/norc7487/html/libraries/joomla/cache/storage/file.php on line 104

_________________
Joomla! Web Hosting, Design, and Consulting.
Portfolio: http://www.calweb.com/joomla
Please do not PM me for help, use the forums first.

Where do I find the error logs?

Ask godaddy, have you also asked about being slow after upgrade? You picked the CHEAP hosting company, start with them for these issues. Good Luck!

5weeks? Moving? Good choice!

_________________
Joomla! Web Hosting, Design, and Consulting.
Portfolio: http://www.calweb.com/joomla
Please do not PM me for help, use the forums first.

Thats true to get better performance you server should not be overstuffed. I will suggest the OP to contact Godaddy customer support and ask for explanation. I can be due to the php update as well.

_________________
http://www.webhost.UK.Net | Best UK Joomla Hosting!
http://www.webhost.US.Com | Best US Joomla Hosting
One click auto installer for Joomla

Yeah the site has been nothing but trouble and godaddy has 100% of the time blamed the issue at hand on something else and not them

Interesting observation,

When you go to:

http://www.norcaltruck.com/
or
http://www.norcaltruck.com/index.php

The site is slow, if it even comes up. Usually you get this error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

However... going to:

http://www.norcaltruck.com/index.html

The site comes up quickly as expected, but it doesn't look like a Joomla site and hasn't been updated since 2006. Do you have 2 different websites residing in the same directory? If not, this is most assuredly a configuration issue.

_________________
Joomla! Web Hosting, Design, and Consulting.
Portfolio: http://www.calweb.com/joomla
Please do not PM me for help, use the forums first.

A little rundown on the site....

Norcaltruck.com/index.html was the companies old site. It worked, took orders etc, owner of the company decided to move another direction as far as aesthetics went and found a local web guy to build a new site ( which is now the slow loading http://www.norcaltruck.com) Well he ended up going MIA. We found him and got him to backup the old site onto the new server so we could still have access to some of the info, let him go. Well we ended up finding a new web guy out of Texas who promised us he could fix the site....Once again we got burned, communication stopped and page went absolutely nowhere, got rid of them too. So now we have a new web guy that is building the site, hes local and so far has done more in 2 weeks then the other 2 did in 3 years, its dragged on that long.

I came on board to help my buddy who owns the shop in Sept of 11'. Im an automotive photographer and have ZERO experience with building a web page. I know a few things to be dangerous, but thats it. So everything I know up to this point about Joomla/Virtuemart I have taught myself. This has been the biggest PITA ever..lol.....

So our store has 300 products as of now. Well before this current slow page hiccup, GoDaddy was saying we were on PHP 5.2 but Joomla was saying we were on PHP 4.4.9. We needed PHP 5.0 or higher to be able to use the CSVI module to export our products from old store to the new one....

Tech support had me go into the cpanel and change a setting.....boom page goes dead and they say it has something to do with the htaccess file. I cant remember for the life of me what they had me change.

The new web guy said he would look at the old site but his focus is the new site. Trying to explain this to someone who doesnt know anything about computers/webpages in general ( owner) doesnt really work....

So here I am trying to trouble shoot all of this with a limited knowledge base. Thankfully, these forums have helped a great deal. What a headache...Probably way more info then I needed to post but it is what it is....

Thanks
~Brian

It would seem to me an .htaccess config if there are settings to try and get the old site and the new site to co-exist. You currently have a site at the index.html location, Joomla requires index.php. You can't have the 2 mixed. When I develop a new site that has an existing site, I'll setup a working sub-domain, like www2.norcaltruck.com in it's own directory location separate from the live site. This is pretty common practice so as not to interfere with existing site. The customer can view progress, suggest changes, etc and then when it's all done and ready to customer's satisfaction it gets swapped to the live site.

_________________
Joomla! Web Hosting, Design, and Consulting.
Portfolio: http://www.calweb.com/joomla
Please do not PM me for help, use the forums first.

Gotcha. Ill talk to the new developer in a few and see what he says, thank you.
Brian