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ac1980
PostPosted: Mon Jan 16, 2012 4:09 pm 
Joomla! Fledgling
Joomla! Fledgling

Joined: Mon Jan 16, 2012 3:35 pm
Posts: 2
Hi All,
For the past 6 months we have been chasing IXXO Cart for duplicate charges.
It amounts to several hundred euro! I have a lot of emails sayin it will be processed shortly and accountants will contact me or someone in the office isnt in until the end of the week and will contact you but rarely do! The point is they have admitted to the over payments and agreed to repay but havent done so. Whenever I call I dont get an answer. I'm wondering if anyone has had any experience or IXXO reviews that they can share. I want to get these overcharging by IXXO repaid to us but am struggling to see how to contact them directly. We will not send mea direct email and havent updated support tickets for weeks. Going aroundin circles.....

Tks
AC
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johaswe
PostPosted: Thu May 03, 2012 11:37 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Tue Apr 05, 2011 5:50 am
Posts: 2
I understand you completely - I have been doing work for IXXO for the last three months and sold licence to my client aswell

They took away my licence that i have earned and even blocked me from going into the website..

Aswell as i have now worked three months for free for them - That is not cool and not professional.

[CONTENT REMOVED DUE TO WALL-OF-SHAME WARNING BY AUTHOR]

Hope my experience taught you to handle IXXO cart with caution.
promise much and keeps.. well uhm.. nothing..
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ac1980
PostPosted: Thu May 03, 2012 1:59 pm 
Joomla! Fledgling
Joomla! Fledgling

Joined: Mon Jan 16, 2012 3:35 pm
Posts: 2
All I can say is avoid these people. They should be banned from Joomla. Not only terrible customer relations but over charging. We have so many emails and proof of them saying we were over charged and we would get a refund but after months and months of chasing them we have not receieved a penny. I wrote the post to start this topic of above also so we are clear.

ITs a shame to have to deal with companies like this who are full of help before you pay them and then you get nothing....
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byronbay99
PostPosted: Sat May 05, 2012 2:27 pm 
Joomla! Fledgling
Joomla! Fledgling

Joined: Sat May 05, 2012 2:09 pm
Posts: 1
There's a guy on Ebay desperately trying to offload his overpriced ixxo license. After reading the hell the poor sod went through with them, I wouldn't touch their shopping cart or the company with a bargepole. The ebay listing is hilarious and well worth a read. Just do an ebay search for ixxo.
If anyone is after a good Joomla cart I strongly recommend Hikashop or the new Virtuemart 2.0. Way better than Ixxo and a fraction of the price (if not free).
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miamidesign
PostPosted: Wed Mar 06, 2013 2:05 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Wed Mar 06, 2013 1:37 am
Posts: 1
I normally do not leave reviews but changed my mind after reading the reviews above.
Among other shopping carts I am also using IXXO Cart for those clients who are willing to invest a little bit more money for their project. The software is great and their support is beyond my expectations.

Personally I have nothing to complain.
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