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Abcplumb
PostPosted: Sat May 05, 2012 4:16 pm 
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hi

Just installed v2.5.4, but I cannot get pass the database configuration.
I've tried both database type options: (MySqli/Myql)
username: "root" or database username.
passowrd: (empty) or (database password)

it just says:
"Could not connect to the database. Connector returned number: Unable to connect to the Database: Could not connect to MySQL."

can someone pls help? :'(

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Last edited by humvee on Tue May 08, 2012 4:34 pm, edited 1 time in total.
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imanickam
PostPosted: Sat May 05, 2012 4:34 pm 
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Need more information such as

(a) Are you installing in a localhost or remote host?
(b) What is the host name you are using?

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Abcplumb
PostPosted: Sat May 05, 2012 4:43 pm 
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Hi imanickam
(a)remote host
(b)cherryhost.eu

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Abcplumb
PostPosted: Sat May 05, 2012 4:45 pm 
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host name: localhost

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imanickam
PostPosted: Sat May 05, 2012 4:53 pm 
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On a remote host, you have to create a MySQL database, create a user, assign the user to the database, GRANT all privileges to the user.

You will be providing the password to the user when creating the user.

Use the username and password of this user you have created.

As the steps outlined above are not standard across the host services, you have to refer the documentation of the host services about this.

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Abcplumb
PostPosted: Sat May 05, 2012 5:02 pm 
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hi
I've managed to get pass that stage now. thanks
I've also deleted the installation file.
but how do go to the backend.
I've tried typing the following in the url:
www(site)/administrator/index.php?option=com_login

But this is taking me to the site where I purchased my domain name from?
I have also changed the DSN name servers to my hosting site, but still this issue?

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imanickam
PostPosted: Sat May 05, 2012 5:27 pm 
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Just type your-site-url/administrator in the address bar of the browser.

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Abcplumb
PostPosted: Sat May 05, 2012 6:02 pm 
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Now I have another issue,
I can log into the backend, but I cant see the joomla site when I type my url.
if i type the www(mysite).co.uk it takes me to where i registered my domain.
If I type in (mysite).co.uk it takes me to the hosting company.
What could be the problem here?
really appreciate your help.
Thanks

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imanickam
PostPosted: Sun May 06, 2012 3:04 am 
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What is your domain name?

In which directory have you installed Joomla!?

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Abcplumb
PostPosted: Tue May 08, 2012 2:24 pm 
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Hi imanickam

I managed to solve the issue by doing a fresh install.
Thanks for all the help.

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