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mabeall
 Post subject: Cannot access backend
PostPosted: Mon May 14, 2012 8:15 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Wed Jan 25, 2012 3:06 am
Posts: 9
We have a site that has been up and running for over a month. We have been accessing without problem until today. We get a logon in page. It accepts our password and user name then it comes up with a blank screen or The website cannot display the page (ie9). Firefox 12 comes up blank or sometimes it says invalid token. Chrome says Server Error.(The website encountered an error while retrieving http://pisswillystore.com/administrator/index.php. It may be down for maintenance or configured incorrectly.)
the front-end is up and working. we just cannot get into backend.
do you have any suggestions on what we can do to fix this?????
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humvee
PostPosted: Mon May 14, 2012 9:56 pm 
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Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
What recent changes have you made to the site?
Have any modifications been made to the ACL?
Have you just updated the site?
Has your host updated anything on the server?
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mabeall
PostPosted: Tue May 15, 2012 2:06 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Wed Jan 25, 2012 3:06 am
Posts: 9
we haven't update anything. we went live with it a month ago. been in and out making changes to articles, etc. nothing major. everything was working great. we sign-on to do a backup and cannot access the backend. front end is working fine. we have order that have come in. don't know what to do. trying to download to desktop and see if it will run on localhost.
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mabeall
PostPosted: Tue May 15, 2012 8:22 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Wed Jan 25, 2012 3:06 am
Posts: 9
I found the problem. Akeeba backup was not working. I went into phpadmin and unpublished it and was able to access the backend. was it corrupted or something to cause it to malifuction?
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