Error 500 -JHtml: : Bootstrap not supported. File not Found

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davidronan2001
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Error 500 -JHtml: : Bootstrap not supported. File not Found

Postby davidronan2001 » Tue Apr 09, 2013 3:14 pm

Hi all,
I'm extremely new to Joomla so please bare with me. I've install jommla 2.5.9, sql and php on a Windows server2008r2 machine.

Default templates work fine, however when i go to template manager and try and add ice_future template
( http://www.icetheme.com/blog/joomla-tem ... r-download )

and make it default i get the error message described on the title of this thread.
Any suggestions?! My guess is that it is not compatible with the joomla version i have installed?
Last edited by davidronan2001 on Tue Apr 09, 2013 6:36 pm, edited 1 time in total.

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Ankit Mathur
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Tue Apr 09, 2013 5:50 pm

davidronan2001 wrote:Hi all,
I've install jommla 5.2.9

Default templates work fine, however when i go to template manager and try and add ice_future template
( http://www.icetheme.com/blog/joomla-tem ... r-download )

and make it default i get the error message described on the title of this thread.
Any suggestions?! My guess is that it is not compatible with the joomla version i have installed?


The link you have shared, says that it is compatible with Joomla 3.
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Tue Apr 09, 2013 6:33 pm

thanks for the response, would this be the reason for the error? Is there no backwards compatibility on Joomla?
Would you be able to suggest a similar theme that would be compatible?

EDIT: and to correct myself, it is version 2.5.9 im using not 5.2.9 :-[

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby abernyte » Tue Apr 09, 2013 6:43 pm

You have diagnosed correctly. You are using J2.5 and you template is designed for J3.0. There are considerable differences between the two versions so a J3 template will not be compatible. There is no lack of J2.5 templates available just be careful where you get a free template. They can sometimes come with added extras like back links and malware. Keep to the larger, professional Joomla template clubs.
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain

davidronan2001
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Tue Apr 09, 2013 7:05 pm

Hmm, ive updated to 3.0.3 and now having a different issues. The admin panel is not appearing correctly, tested with different browsers and cleared cache etc. (see below)

Any advised?

Image

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 8:22 am

By what means did you update your joomla?
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Mon Apr 15, 2013 9:16 am

thanks for the reply, via the administration page

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 9:33 am

davidronan2001 wrote:thanks for the reply, via the administration page

You should have followed these instructions:
http://docs.joomla.org/How_do_I_upgrade ... la!_3.x%3F
http://docs.joomla.org/Joomla_3.0_FAQ
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Mon Apr 15, 2013 9:40 am

The problem isn't updating to V3, the issue has occurred since the update!

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 9:52 am

davidronan2001 wrote:The problem isn't updating to V3, the issue has occurred since the update!

Thats what I am saying, you should have followed some instructions to update from J2.5 to J3.x.
Anyways, do you have any backup of your site, can we restore it?
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Mon Apr 15, 2013 10:32 am

i did follow the instructions, the site content is not the issue and does display correctly but can be erased if nessesary, the only problem is the admin page.

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 10:52 am

davidronan2001 wrote:the site content is not the issue and does display correctly but can be erased if nessesary, the only problem is the admin page.

Ya, actually, J 3.x doesn't give such interface at backend. According to me, there is some problem occured during your Joomla updation.
I would suggest you to restore the previous site and re-update it step by step.

You can follow a guide as: http://www.ostraining.com/blog/joomla/h ... -joomla-3/
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Mon Apr 15, 2013 11:01 am

that's the exact process i followed, is there anyway to reinstall it? A step by step guide would be handy.
Thanks.

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 11:13 am

davidronan2001 wrote:anyway to reinstall it?

If you are thinking to restore your site-backup then let me know what component you used to backup it.
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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby davidronan2001 » Mon Apr 15, 2013 11:43 am

no, i was talking about possibly reinstalling v3.0.3 of joomla itself.

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Re: Error 500 -JHtml: : Bootstrap not supported. File not Fo

Postby Ankit Mathur » Mon Apr 15, 2013 12:02 pm

davidronan2001 wrote:no, i was talking about possibly reinstalling v3.0.3 of joomla itself.

Ohk, your 1st posts gives idea that your J 2.5 installation was a fresh one too. So, we can surely try fresh instalaltion of J3.x.
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