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lonrot
PostPosted: Fri Dec 08, 2006 3:47 am 
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Joined: Thu Nov 02, 2006 12:26 am
Posts: 56
Code:
Forbidden
You don't have permission to access /index.php on this server.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.37 Server at ps3.cultureofgaming.com Port 80


Suddenly this message appeared when I tried to browse my site this morning, I can't access the main site, neither the administration.

Everything was in order last time I checked the site, from this point of view I'm unable to know the source of the problem.


Last edited by lonrot on Sat Dec 09, 2006 6:47 pm, edited 1 time in total.

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Wizzie
PostPosted: Fri Dec 08, 2006 4:25 am 
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Joined: Tue Sep 06, 2005 4:37 am
Posts: 2703
Location: Australia
Did you recently turn on SEO/SEF Search Engine Friendly URLs in the Joomla! Admin or install an SEF extension?

You might want to try Joomla Diagnostics http://extensions.joomla.org/component/option,com_mtree/task,viewlink/link_id,1146/Itemid,99999999/,  it is a really useful tool to check that all of the files have been correctly uploaded http://forum.joomla.org/index.php/topic,53052.0.html


Last edited by Wizzie on Fri Dec 08, 2006 4:43 am, edited 1 time in total.

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lonrot
PostPosted: Fri Dec 08, 2006 8:07 pm 
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Thanks Wizzie I uploaded the diagnostic tool, but the following messange will appear, it's exactly the same error.

Code:
Forbidden
You don't have permission to access /diagnostics.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


--------------------------------------------------------------------------------

Apache/1.3.37 Server at ps3.cultureofgaming.com Port 80


Oh and I haven't installed installed SEO/SEF packages neither extensions from these.

Best regards
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Wizzie
PostPosted: Sat Dec 09, 2006 3:01 am 
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It sounds more like a problem relating to server permissions or ownership. Are you on your own server or a shared environment? Have you or your hosting provider made any changes or done any upgrades recently? You might also want to check or get your hosting provider to check the sub-domain config.
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lonrot
PostPosted: Sat Dec 09, 2006 6:46 pm 
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Wizzie, I contacted the support team of my hosting provider, they told me that the .htaccess messed up and they fixed the problem. No wonder what caused the issue.

Take care.
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