I agree with mcsmom. I certainly understand the benefit of building this material in a spreadsheet as you work through the forums. To be most beneficial to those who create the FAQ entries, moving this into an Open Office Writer .odt file would be handy. So, after considering mcmom's comments, please let us know when you are ready for a Final Review.
Thanks for this good work. Since I spend a bit of time in the forums, this one was very interesting to me.
I started to make the suggested changes but I've encountered a problem. I think that the best option would be to keep the document in a spreadsheet format such as Calc because in my excel document, I have five different columns with information pertaining to each question asked. That is a lot of information. There is just not enough room to put it into a .odt file. Any suggestions?
Please do not use a spreadsheet. Use .odt, as we asked for last time. We cannot use it if it's in a spreadsheet. You can reformat the columns into rows so it fits nicely.
Also mcsmom said
If you want to do extra credit, what I would say is write the answers up a little more formally so I can just paste them into the help site!
My second document that I uploaded already had the questions with a definite answers, with a formal answer. By formal, do you mean you want me to write the answer out in a complete sentence? Because the way I imagined the FAQ would be that the questions is posted in bold on a page, and underneath that question is the answer (without being in a complete secntence so the answer can be direct).
Use full sentences in the question and answer. Be brief.
mcsmom said to ask you (Amy) to provide answers to the questions that had no answers. Should I do that? If so how should I arrage it, just a list of unanswered questions to you?
She was kidding. As a judge, I cannot give you the answer. An FAQ has Questions and Answers. If you were unable to find an answer, it cannot be an FAQ. It is best to omit it from your entry.
It has been a whole day already and I have received a reply.
It was four days since you replied to us. And, you asked that the same response be given a second time.
Annas - open source communities tend to be staffed by unpaid volunteers. There are approximately GHOP 100 entries - more coming every day - and only a few of us responding. We are doing the best we can. Your patience is very much appreciated.
Please let us know when you have something to review.