The Joomla! Forum ™



Forum rules


Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.



Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 23 posts ] 
Author Message
PostPosted: Mon Apr 13, 2009 8:05 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 24, 2008 10:12 pm
Posts: 12
In the Global Configuration/Server area, what would be the settings when I have an email account and I know the smtp settings? Here is what I have used but when a person registers for my Joomla website they get the error message "SMTP Error! Could not connect to SMTP host" Here are my settings:
Mailer: smtp server
Mail from: XXX@mydomain.com
From Name : XXX@mydomain.com
Sendmail Path: /usr/sbin/sendmail
SMTP Authentication X No Yes
SMTP Username XXX@mydomain.com
SMTP Password *****
SMTP Host: smtpout.secureserver.net (a GoDaddy.com account)


Top
 Profile  
 
PostPosted: Mon Apr 13, 2009 10:14 pm 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
You will need update your SMTP Host to this: relay-hosting.secureserver.net

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Tue Apr 14, 2009 2:03 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 24, 2008 10:12 pm
Posts: 12
Right on! Thanks.

Your wording was misleading. You said to “update your SMTP Host to this” instead of saying “use the following SMTP Host setting”. I spent some time trying to “update” my GoDaddy account with no success. Not seeing a way to do it I just inserted “relay-hosting.secureserver.net” in place of “smtpout.secureserver.net” in the "SMTP Host" setting. And, it worked!


Top
 Profile  
 
PostPosted: Tue Apr 14, 2009 2:24 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
Sorry for the confusion. I appreciate you posting back with more clarification!

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Tue Apr 14, 2009 11:10 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 24, 2008 10:12 pm
Posts: 12
You are welcome. Your assistance is greatly appreciated!

By any chance could I have found the solution at the GoDaddy.com website in the Help area?


Top
 Profile  
 
PostPosted: Sat Apr 18, 2009 4:16 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
The information is in the GoDaddy Help Center in an article titled "What email or relay server should I use in my PHP code?"

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Thu Jun 11, 2009 1:38 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Tue Apr 15, 2008 5:18 pm
Posts: 279
Location: Los Angeles, CA
Hi can you please help....I have the made the above settings, created my free email account in my GD control panel. But when I submit a form I get:

Code:
SMTP Error! Data not accepted.
SMTP Error! Data not accepted.


I don't know what I am doing wrong? Thanks so much!

Red


Top
 Profile  
 
PostPosted: Thu Jun 11, 2009 2:44 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
Red,

Just want to confirm you used this setting for the SMTP Host:

relay-hosting.secureserver.net

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Thu Jun 11, 2009 3:39 pm 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Tue Apr 15, 2008 5:18 pm
Posts: 279
Location: Los Angeles, CA
GDHosting wrote:
Red,

Just want to confirm you used this setting for the SMTP Host:

relay-hosting.secureserver.net


Yes it is. Here are my settings.

Quote:
Mailer: SMTP Server

Mail from: do-not-reply@mydomain.com

From Name: do-not-reply@mydomain.com

Sendmail Path: /usr/sbin/sendmail

SMTP Authentication: XNo Yes

SMTP Username: do-not-reply@mydomain.com

SMTP Password: *****

SMTP Host: relay-hosting.secureserver.net


Even with the above settings, no form works. Breezing forms, qContacts, standard contacts component. I really need to get this up. What am I doing wrong? Is there a way just to use PHPMail Function (like on every other host I have ever used)?

Thanks,

Red


Top
 Profile  
 
PostPosted: Tue Jun 16, 2009 5:01 pm 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Tue Apr 15, 2008 5:18 pm
Posts: 279
Location: Los Angeles, CA
GDHosting wrote:
Red,

Just want to confirm you used this setting for the SMTP Host:

relay-hosting.secureserver.net


Any other help?


Top
 Profile  
 
PostPosted: Wed Jun 17, 2009 1:30 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
Red,

Yes, you can use PHPMail with GoDaddy.com's Linux hosting.

If you would like us to take a look at your current configuration, please PM us your domain name.

***** Manual signatures are NOT allowed *****
Go Daddy Hosting
Official GoDaddy.com Support Representative
http://help.godaddy.com- Help Center

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Fri Jul 24, 2009 3:02 pm 
Joomla! Intern
Joomla! Intern

Joined: Wed Feb 18, 2009 12:26 am
Posts: 68
Hi Guys!!!
I am using Godaddy windows Share Hosting. Now i am facing few problems
Please tell me the solution to the following problem :-
1. Few Day ago my mass mail was working fine but suddenly its started giving this error "SMTP Error! Data not accepted". What i guess is earlier my user base was less but now as my user base has increased to 6158. Does it giving any problem.
One more thing pointing to this reason when i try to send the mass mail to the Administrator Group that is having few number of users. It works fine.. Please Let me know how to get out this problem.
2. Secondly, I want to make my URL's SEF URLs but when i enable it my site stop working giving error


Top
 Profile  
 
PostPosted: Wed Aug 19, 2009 5:16 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Wed Aug 19, 2009 5:11 am
Posts: 3
Location: Australia
Joomla on Godaddy shared hosting solution:
Go to Joomla > Global Configuration > Server > Mail Setting :

Mailer - SMTP Server
Mail from - full email address
From Name - any text for greetings
Sendmail Path - you can delete this as long as you are using SMTP server
SMTP Authentication No Yes: select YES
SMTP Security - None
SMTP Port - 80 (works! other one's, say 25, 465, 587 does not work for gmail and yahoo....etc )
SMTP Username - full email address
SMTP Password - password
SMTP Host - smtpout.secureserver.net (for godaddy), other one can be found in "Manage Email" section of your cpanel

http://creative.techlab23.info/creative ... &Itemid=11
On the site above, i have used CK form component for the form.

Hope this helps, it is kind of confusing when you are using free email service. Moreover, there are many combination to try to. I spent 4.5 hours last night, and this afternoon it started working in 5 minutes. I am sure it is not a constructive solution. But happy to share this.

So really, good luck!


Top
 Profile  
 
PostPosted: Sat Aug 29, 2009 1:31 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Sat Aug 29, 2009 1:00 am
Posts: 3
Hello Everyone!

I really need some help here if possible. I've tried all of the suggestions above and I'm still not having any luck. The contact us pages on my website at http://lodihistory.com doesn't send emails and throws a variety of errors depending on how I set the email settings in the global config.

I'm on GoDaddy Shared Hosting (deluxe account)

Windows IIS 7.0
Net Runtime Version: ASP.Net 2.0/3.0/3.5
PHP Version: PHP 5.x

The email setting in my global config are set up like this:

Mailer SMTP Server
Mail from email@lodihistory.com
From Name Lodi History.com
Sendmail Path /usr/sbin/sendmail
SMTP Authentication No Yes (is set to YES)
SMTP Security None
SMTP Port 80
SMTP Username email@lodihistory.com
SMTP Password MYPASSWORDxxx
SMTP Host relay-hosting.secureserver.net

After you fill in the forms on the contact us page it throws this error:

SMTP Error! Could not connect to SMTP host.
Thanks you for your email.

I've been able to send and receive email using Outlook so I believe that the SMTP settings are correct but as far as my website goes ... no joy.

Just wondering if there is anything else I'm missing or perhaps anything else that could interfere with the email. I've been able to slowly find my way through all my problems so far (most have been a lack of understanding on my part) but this one has me stumped...

thanks!


Top
 Profile  
 
PostPosted: Sat Aug 29, 2009 2:05 am 
User avatar
Joomla! Explorer
Joomla! Explorer

Joined: Fri Sep 07, 2007 7:28 pm
Posts: 382
Location: Arizona
Hi joomcowboy,

Set the SMTP Authentication to No.

_________________
Official GoDaddy.com Support Representative
www.godaddy.com/community/community.aspx?tab=support www.GoDaddy.com/Community - Support Info


Top
 Profile  
 
PostPosted: Sat Aug 29, 2009 4:08 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Sat Aug 29, 2009 1:00 am
Posts: 3
Hello Mr.GoDaddy,

I set the authentication to No but I still get this error:

SMTP Error! Could not connect to SMTP host.

Man this is confusing me big time. Any other suggestions? I do appreciate your help.


Top
 Profile  
 
PostPosted: Sun Nov 29, 2009 7:29 pm 
Joomla! Fledgling
Joomla! Fledgling

Joined: Sat Nov 21, 2009 12:52 pm
Posts: 4
Try this...

http://www.uhuruhosts.com/index.php?opt ... tid=5&id=2


Top
 Profile  
 
PostPosted: Mon Dec 21, 2009 5:09 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Fri Dec 11, 2009 8:57 am
Posts: 6
joomcowboy wrote:
Hello Everyone!

I really need some help here if possible. I've tried all of the suggestions above and I'm still not having any luck. The contact us pages on my website at http://lodihistory.com doesn't send emails and throws a variety of errors depending on how I set the email settings in the global config.

I'm on GoDaddy Shared Hosting (deluxe account)

Windows IIS 7.0
Net Runtime Version: ASP.Net 2.0/3.0/3.5
PHP Version: PHP 5.x

The email setting in my global config are set up like this:

Mailer SMTP Server
Mail from email@lodihistory.com
From Name Lodi History.com
Sendmail Path /usr/sbin/sendmail
SMTP Authentication No Yes (is set to YES)
SMTP Security None
SMTP Port 80
SMTP Username email@lodihistory.com
SMTP Password MYPASSWORDxxx
SMTP Host relay-hosting.secureserver.net

After you fill in the forms on the contact us page it throws this error:

SMTP Error! Could not connect to SMTP host.
Thanks you for your email.

I've been able to send and receive email using Outlook so I believe that the SMTP settings are correct but as far as my website goes ... no joy.

Just wondering if there is anything else I'm missing or perhaps anything else that could interfere with the email. I've been able to slowly find my way through all my problems so far (most have been a lack of understanding on my part) but this one has me stumped...

thanks!


Top
 Profile  
 
PostPosted: Tue Dec 22, 2009 6:14 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Sat Nov 21, 2009 12:52 pm
Posts: 4
Have you tried this? Note the different settings...

jmwangi wrote:


Top
 Profile  
 
PostPosted: Tue Dec 22, 2009 11:07 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Fri Dec 11, 2009 8:57 am
Posts: 6
Guys
After about a week of reading through all the posts on this error,i finally figured it out after piecing all the suggestions together.Now i will work you through how i resolved this issue.
First, go to user manager
site>user manager>new
Name : Anything
username : admin (e.g)
E-mail : admin@me.com (this email must exit on your host account and if the name of your site is www.me.com, the emails that will work are only those created with this domain name)
Fill other parameters and save

Secondly, go to contacts
components>contacts>contacts>new
Name : admin (must match the username in the USER MANAGER)
Linked to user: select admin
under the information tab
Email: admin@me.com
Fill other parameters and save

thirdly,go to global configuration
site>global configuration>server>mail settings
Mailer : SMTP Server
Mail from: admin@me.com
From Name : anything
Sendmail Path : /usr/sbin/sendmail
SMTP Authentication: No Yes ( set to NO)
SMTP Security: None
SMTP Port : 25
SMTP Username: admin@me.com
SMTP Password: MYPASSWORDxxx
SMTP Host relay-hosting.secureserver.net (this is for godaddy cause i use godaddy)

I have tried these now on ten joomla sites and it worked.

have fun


Top
 Profile  
 
PostPosted: Mon Jan 04, 2010 1:22 am 
User avatar
Joomla! Apprentice
Joomla! Apprentice

Joined: Fri Jul 04, 2008 4:18 pm
Posts: 31
Thank you! Worked like a charm.


Top
 Profile  
 
PostPosted: Sun Jan 10, 2010 5:22 am 
User avatar
Joomla! Enthusiast
Joomla! Enthusiast

Joined: Fri Mar 28, 2008 5:23 pm
Posts: 101
Location: NORCAL
I have run into this same issue with a twist. My site is hosted elsewhere, but my email service is through godaddy. I have tried using the settings above but I continue to get the error "cannot connect to smtp host"

Is there anything additional that I would need to do?


Top
 Profile  
 
PostPosted: Tue May 11, 2010 2:06 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Sun Mar 21, 2010 10:00 pm
Posts: 23
I've simply logged in to say a huge THANK YOU!
I've been trying to fix this for weeks, and it turns out that I had @xx.co.nz instead of @xx.school.nz in the mail settings! Such a simple fix that has caused many, many problems.

Thanks a bunch!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 23 posts ] 



Who is online

Users browsing this forum: No registered users and 6 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group