3.0.2 Hangs on Step 1 of Install

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carterx
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3.0.2 Hangs on Step 1 of Install

Postby carterx » Thu Nov 08, 2012 11:51 pm

I have the correct server specs according to the requirement for version 3 here http://www.joomla.org/technical-requirements.html and I've tested the install with FireFox, Safari, Chrome with no luck.

I've also gone ahead and re-downloaded the install pack in case the issue was a bad download but still no luck.

I see Topics reguarding version 3.0.1 but I had no issues with this version when I tested not too long ago.

Anyone else?

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Re: 3.0.2 Hangs on Step 1 of Install

Postby carterx » Fri Nov 09, 2012 12:03 am

For the hell of it I changed my server to PHP Version 5.4.7 and same issue.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby Webdongle » Fri Nov 09, 2012 12:08 am

Want to PM me the database details ? I can try and see if the same happens with my computer. There was a similar problem a few days ago but it installed OK from my computer.
'When I'm right nobody remembers when I'm wrong nobody forgets.'
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Re: 3.0.2 Hangs on Step 1 of Install

Postby Webdongle » Fri Nov 09, 2012 12:22 pm

I got the PM with the url. Same problem from this end, tried FF, IE and crome No Avail. All it does is stick a hash tag on the end of the url, even when not entering details the pages just winds and does not through an error of not filling in the boxes. Have seen this in the forums before and it was a missing module in the php.

Please run the viewtopic.php?f=621&t=582860 and post the results here.

Addendum
viewtopic.php?f=707&t=759993
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Re: 3.0.2 Hangs on Step 1 of Install

Postby johngw » Fri Jan 11, 2013 10:33 am

I have had the same problem but suddenly it worked out for me. Instead I having trouble when the installation is starting it hangs. Some solution someone?
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Re: 3.0.2 Hangs on Step 1 of Install

Postby thomasjojo » Wed May 22, 2013 12:17 pm

dump.

same issue. have no clue. the db? :eek: not yet entered any db info.
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Re: 3.0.2 Hangs on Step 1 of Install

Postby Daniah » Tue Jul 02, 2013 5:03 pm

I have a solution to this issue, after facing the problem of not being able to move on to step 2 of the joomla 3.0 installation aka. hanging on step 1. My iis server was running iis 7.0.6 and after unzipping the files to install joomla 3.0, it hung on step 1. I looked at the php .ini, magic-quotes etc. and all the settings were ok, but my installation still hung on step 1.


MY FIX:
---install joomla 3.0 locally using xamp and mysql workbench
---make sure the mysql database has the same user and password that you will use later on the IIS server.
---After installation and the instillation folder have been removed, copy all files to your IIS server.
---Back up the database you used locally, and remember the user name and password for connection to the database.
---Import the backed up database to the mysql workbench or server on your IIS server.
---Copy the files from your xamp htdocs folder to the hosting location on your IIS server.
---Browse to the location on your browser for testing.


Hopefully, this fixed the problem. It worked for me! :)

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Re: 3.0.2 Hangs on Step 1 of Install

Postby thomasjojo » Wed Jul 03, 2013 9:22 am

I migrated to Wordpress. for ease of my users
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Re: 3.0.2 Hangs on Step 1 of Install

Postby gingir » Sat Aug 10, 2013 6:35 am

For anyone trying to install joomla3 or joomla2 on a hosting where PHP 5.5 is running

If your installation hangs at step 1 do the following

open libraries/joomla/filter/input.php

find the following
$source = preg_replace('/&#(\d+);/me', "utf8_encode(chr(\\1))", $source); // decimal notation
$source = preg_replace('/&#x([a-f0-9]+);/mei', "utf8_encode(chr(0x\\1))", $source); // hex notation


replace with the following

Code: Select all

$source = preg_replace_callback('/&#x(\d+);/mi', function($m){return utf8_encode(chr('0x'.$m[1]));}, $source); // decimal notation
$source = preg_replace_callback('/&#x([a-f0-9]+);/mi', function($m){return utf8_encode(chr('0x'.$m[1]));}, $source); // hex notation


source github.com/joomla/joomla-cms/pull/1309

used it on both joomla 2 and joomla 3 installers and can successfully get to step 2.

PHP will warn you about this problem with the following error either on screen or in the error_log

Code: Select all

preg_replace(): The /e modifier is deprecated, use preg_replace_call back instead


To the joomla development team, your work is great however PHP 5.5 has been around for quite some time now, time to get rid of this deprecated modifier ;)

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Re: 3.0.2 Hangs on Step 1 of Install

Postby redturtle015 » Mon Aug 12, 2013 12:57 pm

gingir,
Thank you very much worked for me.

For others I am installing on localhost with XAMPP.
I was getting stuck on the install screen page 1.
edited the page as suggested (made a back up file first and used notebook, was a little messy)
and it worked fine...
at least now I am on t he 2nd page...
see what happens next.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby SAbboushi » Tue Aug 27, 2013 7:53 pm

Thanks -- much appreciated. Still a problem on 3.1.5 (using Chrome on W7 64)

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Re: 3.0.2 Hangs on Step 1 of Install

Postby Leviathan22 » Tue Sep 03, 2013 3:24 am

gingir:

I have the same problem and found the same link you mentioned above in my personal search for an answer before turning to Joomla forums. I modified my input document as described by the original author and yourself. For me it made issues worse. The outcome was that the website installation refreshed and dropped all of the information I inputted into the cells e.g. website name, email address, admin name and password. I received a error saying that I need to fill in the cells. I tried three times before I considered the that the the original author does not know what he is doing, made an error in coding or is pulling everyone's leg.

By the way, I reverted to xampp-win32-1.8.2-2-VC9 and it worked with Joomla_3.1.5-Stable-Full_Package.

Just wondering if others are having the same behavior after changing editing the input file.

Thank you G for your help.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby c_fer » Tue Oct 01, 2013 2:41 pm

Thanks so much gingir!

I'm no stranger to Joomla, but relatively new to xampp and Ubuntu, so I wondered if that were the issue - especially since I recently upgraded to Ubuntu 13.04. I had it working on a previous installation, so I couldn't imagine Joomla was the problem. Now it's all working better than ever :)

Thanks again!

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Re: 3.0.2 Hangs on Step 1 of Install

Postby simon2008 » Sat Oct 05, 2013 8:52 pm

hi guys i have installed joomla to my comp with windows 8xaamp ect ect and saw it hanging as you have described here.
i have changed the code as described albeit when i searched i only found the first line of code described to change.
I restarted everything but its still hanging
what do i need to do ??
thanks in anticipation

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Re: 3.0.2 Hangs on Step 1 of Install

Postby superslimusa » Mon Oct 07, 2013 11:43 am

thank you so much !
i need it so much :)

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Re: 3.0.2 Hangs on Step 1 of Install

Postby driven13 » Fri Oct 11, 2013 9:21 pm

Thanx ginger.

Your solution worked.

A little perplexed as to why the developers overlooked this.

Best,

--d.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby xfsgpr » Fri Oct 11, 2013 10:06 pm

I have got the same problem but it is on version 3.1.5 PHP (5.4.20), apache 2.2.25 and MySQL 5.6.14. this is the picture of joomla:

Image

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Re: 3.0.2 Hangs on Step 1 of Install

Postby xfsgpr » Sat Oct 12, 2013 1:54 pm

After posting my previous post, I have found the solution to this problem. The solution is to increase the maximum_execution_time to 300 (from 30) in php.ini.

Doing so everything goes very smoothly. I think, Joomla Engineers should put this a pre-requisite for joomla installation and should be flagged as not met in the second stage of the installation.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby Marcet » Tue Oct 15, 2013 9:11 am

gingir wrote:For anyone trying to install joomla3 or joomla2 on a hosting where PHP 5.5 is running

If your installation hangs at step 1 do the following

open libraries/joomla/filter/input.php

find the following
$source = preg_replace('/&#(\d+);/me', "utf8_encode(chr(\\1))", $source); // decimal notation
$source = preg_replace('/&#x([a-f0-9]+);/mei', "utf8_encode(chr(0x\\1))", $source); // hex notation


replace with the following

Code: Select all

$source = preg_replace_callback('/&#x(\d+);/mi', function($m){return utf8_encode(chr('0x'.$m[1]));}, $source); // decimal notation
$source = preg_replace_callback('/&#x([a-f0-9]+);/mi', function($m){return utf8_encode(chr('0x'.$m[1]));}, $source); // hex notation



Thank you very much, that worked for me.
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You must first invent the universe." Carl Sagan

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Re: 3.0.2 Hangs on Step 1 of Install

Postby GobiLux » Fri Oct 18, 2013 11:29 am

After trying gingir's solution I still can't get any further but I have a slightly different outcome. This is what it shows me when I click next: (See attachment)
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Re: 3.0.2 Hangs on Step 1 of Install

Postby alanlopeze » Fri Oct 18, 2013 4:23 pm

Th hole process happened to me as well. Using MAMP, LAMP, XAMPP or whatever on mac 10.8.5 and Joomla 3.1.5
First, no way to pass step one, and after the modification the weird outcome...

Day 2 of something that used to take me 10 mins...

Is there any work around?

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Re: 3.0.2 Hangs on Step 1 of Install

Postby GobiLux » Fri Oct 18, 2013 5:10 pm

I use Windows 7 Pro 64bit and tried it with Opera and IE both with the same result.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby xfsgpr » Fri Oct 18, 2013 7:33 pm

alanlopeze wrote:
Is there any work around?



Perhaps you should run phpinfo to tell us something about your setup. To run this, copy this code in a text file and save it in htdocs folder (save as test.php). You can then run it by using the browser URL as:

localhost/test.php

the code is:

Code: Select all

<?php phpinfo(); ?>


Good luck.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby GobiLux » Sat Oct 19, 2013 9:12 am

Here it is. :pop

If another file format would be more convenient let me know.
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Re: 3.0.2 Hangs on Step 1 of Install

Postby xfsgpr » Sat Oct 19, 2013 7:01 pm

GobiLux wrote:Here it is. :pop

If another file format would be more convenient let me know.



OK just checked your file and I have noticed that you have this:

max_execution_time 30 30

Change 30 to 300 for both items and you should be OK.

While you are at this, you should also change this:

max_input_time 60 60

Here change 60 to 300 for both entries.

Generally there should be only one entry for both but I don't know why you have two entries like 30 30 and 60 60 when it should only be 30 for first and 60 for send.

any way change the values, save the file and re-start the server. Very important to restart the server so that new settings are loaded.

Good luck and post back what happens.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby GobiLux » Sun Oct 20, 2013 9:39 am

Sorry I am new to this.
Which file to I change these values in?

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Re: 3.0.2 Hangs on Step 1 of Install

Postby xfsgpr » Sun Oct 20, 2013 8:03 pm

GobiLux wrote:Sorry I am new to this.
Which file to I change these values in?



You need to change this in php.ini

It is located at this link in your configuration:

C:\xampp\php\php.ini

Good luck.

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Re: 3.0.2 Hangs on Step 1 of Install

Postby TomElssjo » Mon Oct 21, 2013 12:51 pm

Hello. I got the same issue. I have tried the change the input.php as gingir sugessted. But that does not work, the information in the fields just dissapears.
Then I tried to ini file as xfsgpr sugessted. Nothing changed, the fields still just drop the information.
So I reverted the fix gingir made and now the process hangs up like before.
Please help.

EDIT: The new 1.2 Alpha works fine, but that does not really solve the problem since I would like something stable.

Here is some info generated byt the forum helper thing:

Last PHP Error(s) Reported :: Forum Post Assistant (v1.2.3) : 21st October 2013 wrote:[21-Oct-2013 14:30:04 Europe/Berlin] PHP Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in C:\xampp2\htdocs\joomla\libraries\joomla\filter\input.php on line 656
Forum Post Assistant (v1.2.3) : 21st October 2013 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.1.5-Stable (Ember) 01-August-2013
Joomla! Platform :: Joomla Platform 12.2.0-Stable (Neil Armstrong) 21-September-2012
Joomla! Configured :: Not Found

Host Configuration :: OS: Windows NT | OS Version: 6.1 | Technology: i586 | Web Server: Apache/2.4.4 (Win32) OpenSSL/1.0.1e PHP/5.5.3 | Encoding: gzip, deflate | Doc Root: C:/xampp2/htdocs | System TMP Writable: Yes

PHP Configuration :: Version: 5.5.3 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22527 | Log Errors To: C:\xampp2\php\logs\php_error_log | Last Known Error: 21st October 2013 14:30:04. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 300 | Max. Execution Time: 300 | Memory Limit: 128M

MySQL Configuration :: Database Credentials incomplete or not available Nothing to display.
Missing credentials detected: Connection Type missing | MySQL Host missing | Table Prefix missing | Database Username missing | Database Password missing |
Detailed Environment :: wrote:PHP Extensions :: Core (5.5.3) | bcmath () | calendar () | ctype () | date (5.5.3) | ereg () | filter (0.11.0) | ftp () | hash (1.0) | iconv () | json (1.2.1) | mcrypt () | SPL (0.2) | odbc (1.0) | pcre () | Reflection ($Id: b1f7484f243ca1baeb64560b43b1927e7279dc80 $) | session () | standard (5.5.3) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 40933630edef551dfaca71298a83fad8d03d62d4 $) | tokenizer (0.1) | zip (1.11.0) | zlib (2.0) | libxml () | dom (20031129) | PDO (1.0.4dev) | bz2 () | SimpleXML (0.1) | wddx () | xml () | xmlreader (0.1) | xmlwriter (0.1) | apache2handler () | openssl () | curl () | mbstring () | exif (1.4 $Id$) | gd () | gettext () | mysql (1.0) | mysqli (0.1) | Phar (2.0.1) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | soap () | sockets () | sqlite3 (0.7-dev) | xmlrpc (0.51) | xsl (0.1) | mhash () | Zend Engine (2.5.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | mod_win32 | mpm_winnt | http_core | mod_so | mod_access_compat | mod_actions | mod_alias | mod_allowmethods | mod_asis | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_groupfile | mod_authz_host | mod_authz_user | mod_autoindex | mod_cgi | mod_dav_lock | mod_dir | mod_env | mod_headers | mod_include | mod_info | mod_isapi | mod_log_config | mod_cache_disk | mod_mime | mod_negotiation | mod_proxy | mod_proxy_ajp | mod_rewrite | mod_setenvif | mod_socache_shmcb | mod_ssl | mod_status | mod_version | mod_php5 | Apache/2.4.4 (Win32) OpenSSL/1.0.1e PHP/5.5.3 |
Potential Missing Modules :: mod_expires | mod_deflate | mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_admin/ (777) | administrator/components/com_admin/controllers/ (777) | administrator/components/com_admin/helpers/ (777) | administrator/components/com_admin/helpers/html/ (777) | administrator/components/com_admin/models/ (777) | administrator/components/com_admin/models/forms/ (777) | administrator/components/com_admin/sql/ (777) |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (3.0.0) | com_wrapper (3.0.0) |
Components :: ADMIN :: com_admin (3.0.0) | com_banners (3.0.0) | com_cache (3.0.0) | com_categories (3.0.0) | com_checkin (3.0.0) | com_config (3.0.0) | com_content (3.0.0) | com_cpanel (3.0.0) | com_finder (3.0.0) | com_installer (3.0.0) | com_joomlaupdate (3.0.0) | com_languages (3.0.0) | com_login (3.0.0) | com_media (3.0.0) | com_menus (3.0.0) | com_messages (3.0.0) | com_modules (3.0.0) | com_newsfeeds (3.0.0) | com_plugins (3.0.0) | com_redirect (3.0.0) | com_search (3.0.0) | com_tags (3.1.0) | com_templates (3.0.0) | com_users (3.0.0) | com_weblinks (3.0.0) |

Modules :: SITE :: mod_articles_archive (3.0.0) | mod_articles_categories (3.0.0) | mod_articles_category (3.0.0) | mod_articles_latest (3.0.0) | mod_articles_news (3.0.0) | mod_articles_popular (3.0.0) | mod_banners (3.0.0) | mod_breadcrumbs (3.0.0) | mod_custom (3.0.0) | mod_feed (3.0.0) | mod_finder (3.0.0) | mod_footer (3.0.0) | mod_languages (3.0.0) | mod_login (3.0.0) | mod_menu (3.0.0) | mod_random_image (3.0.0) | mod_related_items (3.0.0) | mod_search (3.0.0) | mod_stats (3.0.0) | mod_syndicate (3.0.0) | mod_tags_popular (3.1.0) | mod_tags_similar (3.1.0) | mod_users_latest (3.0.0) | mod_weblinks (3.0.0) | mod_whosonline (3.0.0) | mod_wrapper (3.0.0) |
Modules :: ADMIN :: mod_custom (3.0.0) | mod_feed (3.0.0) | mod_latest (3.0.0) | mod_logged (3.0.0) | mod_login (3.0.0) | mod_menu (3.0.0) | mod_multilangstatus (3.0.0) | mod_popular (3.0.0) | mod_quickicon (3.0.0) | mod_stats_admin (3.0.0) | mod_status (3.0.0) | mod_submenu (3.0.0) | mod_title (3.0.0) | mod_toolbar (3.0.0) | mod_version (3.0.0) |

Plugins :: SITE :: plg_authentication_gmail (3.0.0) | plg_authentication_joomla (3.0.0) | plg_authentication_ldap (3.0.0) | plg_captcha_recaptcha (3.0.0) | plg_content_emailcloak (3.0.0) | plg_content_finder (3.0.0) | plg_content_joomla (3.0.0) | plg_content_loadmodule (3.0.0) | plg_content_pagebreak (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_vote (3.0.0) | plg_editors_codemirror (1.0) | plg_editors_tinymce (3.5.6) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_image (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_readmore (3.0.0) | plg_extension_joomla (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_contacts (3.0.0) | plg_finder_content (3.0.0) | plg_finder_newsfeeds (3.0.0) | plg_finder_tags (3.0.0) | plg_finder_weblinks (3.0.0) | plg_quickicon_extensionupdate (3.0.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_search_categories (3.0.0) | plg_search_contacts (3.0.0) | plg_search_content (3.0.0) | plg_search_newsfeeds (3.0.0) | plg_search_weblinks (3.0.0) | plg_system_cache (3.0.0) | plg_system_debug (3.0.0) | plg_system_highlight (3.0.0) | plg_system_languagecode (3.0.0) | plg_system_languagefilter (3.0.0) | plg_system_log (3.0.0) | plg_system_logout (3.0.0) | plg_system_p3p (3.0.0) | plg_system_redirect (3.0.0) | plg_system_remember (3.0.0) | plg_system_sef (3.0.0) | plg_user_contactcreator (3.0.0) | plg_user_joomla (3.0.0) | plg_user_profile (3.0.0) |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) | protostar (1.0) |
Templates :: ADMIN :: hathor (3.0.0) | isis (1.0) |

GobiLux
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Thu Oct 17, 2013 1:21 pm

Re: 3.0.2 Hangs on Step 1 of Install

Postby GobiLux » Mon Oct 21, 2013 2:33 pm

Didn't work for me either. Still get the exact same error as in my previous post.
Will try and install the whole thing on my laptop to try if it probably works on another machine but would really have preferred it to work on my PC.

lrfandet
Joomla! Apprentice
Joomla! Apprentice
Posts: 9
Joined: Mon Apr 29, 2013 3:33 pm

Re: 3.0.2 Hangs on Step 1 of Install

Postby lrfandet » Mon Oct 21, 2013 11:26 pm

I have the same problem as carterx, but with Joomla 3.1.5 for a localhost development environment. I've reinstalled XAMPP and Joomla using different mirrors - several times - to no avail.

Looking for php.ini in localdisk/xampp/php, I find no php.ini but php.ini-development and php.ini-production instead, so I have not got as far as testing xfsgpr's solution. Which do I edit? After 11 months, is there a stable solution?


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