Listing Support - Ask about your Ticket # status

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nicolas-hika
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Re: Listing Support - Ask about your Ticket # status

Post by nicolas-hika » Mon Dec 04, 2023 10:44 pm

Hi,

Thanks for your answer.
I already submitted a notice of resolution to the VEL team one week ago with the code: VEL-5PO51MJP1A
I got no reply to this either.

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mandville
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Re: Listing Support - Ask about your Ticket # status

Post by mandville » Tue Dec 05, 2023 9:22 pm

nicolas-hika wrote:
Mon Dec 04, 2023 10:44 pm
Hi,

Thanks for your answer.
I already submitted a notice of resolution to the VEL team one week ago with the code: VEL-5PO51MJP1A
I got no reply to this either.
i have found this update and applied it. the listing now appears in https://extensions.joomla.org/vulnerabl ... /resolved/
and the jed entry will be re published.
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nicolas-hika
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Re: Listing Support - Ask about your Ticket # status

Post by nicolas-hika » Tue Dec 05, 2023 9:32 pm

Thanks ! That's greatly appreciated.

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Re: Listing Support - Ask about your Ticket # status

Post by nicolas-hika » Thu Dec 07, 2023 10:36 am

Hi,

So our extension, HikaShop, is back on the JED, thanks for that.
However, all the reviews and votes that were linked to it (more than 200 I think) have disappeared.
Could someone restore them please ?

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webgobe
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Re: Listing Support - Ask about your Ticket # status

Post by webgobe » Thu Dec 07, 2023 11:04 am

219, to be more exactly. We know, and unfortunately not your extension is the only one plagued by this bug inherited from who knows what dark age of JED development. Right now our TL is struggling to grab these from some older backups and to put back them for you - far from being an easy run. We just hope that our little development team finally will be able to came out with the new version of JED which will fix this - and far too many other bugs. There is hope, we tripled the active developers in last half of year. Yeah, from one single guy we have 3 volunteers. Keep your fingers crossed for us - or even better, support them with some coding ;)
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nicolas-hika
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Re: Listing Support - Ask about your Ticket # status

Post by nicolas-hika » Thu Dec 07, 2023 1:53 pm

I'm glad to know this is being worked on. Thanks for your answer.
I wish your team success and I cross my fingers ! I know how difficult running the JED is.


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