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Cannot leave reviews on Extension Directory for ages???

Posted: Fri May 05, 2023 12:25 am
by Chacapamac
I Cannot leave reviews on the Extension Directory for ages???

When I click the green button “Write a review” a get to the “Home” tab of the Directory and I get that error:
Screen Shot 2023-05-04 at 8.24.26 PM.jpg
Error, Not Found in Joomla Message?????

Sad for the developers!

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Fri May 05, 2023 12:42 am
by sozzled
The review system should work. You have to login to https://extensions.joomla.org first before you can leave a review.

At what point in the process did you get this "Error - Not found!" message?

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Fri May 05, 2023 1:08 am
by AMurray
feedback concerning joomla.org. websites (in this case the JED) should also be directed to viewforum.php?f=262 and I already see other posts concerning the JED review system such as viewtopic.php?f=262&t=1000483 (but with no responses). (Post date March 16, 2023).

You may find contact information here: https://volunteers.joomla.org/teams/ext ... ctory-team

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Sun May 07, 2023 3:26 pm
by Chacapamac
Ok, I will send the following post in —> viewforum.php?f=262

————————————————————————————————————————————

I Cannot leave reviews on the Extension Directory for ages???

When I click the green buttonWrite a review” a get to the “Home” tab of the Directory and I get that error:
step1.jpg
Error:
step2.jpg

Cannot leave reviews on Extension Directory for ages? (2)

Posted: Sun May 07, 2023 3:28 pm
by Chacapamac
I Cannot leave reviews on the Extension Directory for ages???

When I click the green buttonWrite a review” a get to the “Home” tab of the Directory and I get that error:
step1.jpg
Error:
step2.jpg
Errors in console
console.jpg
• I try in multiple browser (Safari, Firefox, Chrome)
• Only Firefox have a firewall (I turn it off and on, still error....)

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Sun May 07, 2023 3:42 pm
by Chacapamac
My last post with more info at —> viewtopic.php?f=262&t=1001594&p=3691711#p3691711

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Sun May 07, 2023 4:08 pm
by Webdongle
Works OK for me. Goes to page displaying do's and don'ts. Then click Continue and goes to review submit page. Tested with FF 112.0.2 (64-bit)

Re: Cannot leave reviews on Extension Directory for ages? (2)

Posted: Sun May 07, 2023 5:29 pm
by webgobe
Please post the issue here: https://github.com/joomla/jed-issues/issues It i the best place to reach someone who works as JED developer (if anyone is still volunteering on that part as I wrote this - last time I checked was one single developer still working on JED - concentrated on JED4 development.)
On my test the system is working, BTW.
The system has a lot of known issues, but this part was fixed lately.

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Sun May 07, 2023 7:09 pm
by sozzled
Me too … no problem. Your account needs to be approved and you have to consent to the privacy rules.

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Mon Dec 18, 2023 4:19 pm
by Chacapamac
Thanks @sozzled
Your account needs to be approved and you have to consent to the privacy rules
How do you do that?

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Mon Dec 18, 2023 4:45 pm
by webgobe
Screenshot 2023-12-18 at 18-40-05 Users - Joomla! Extensions Directory™ - Administration.png
If you want to be helped, we need some more info. As you see, there is no user with this username in JED. To investigate we need more details to identify your account.
The problem probably is with your user account, because others are able to post reviews:
Screenshot 2023-12-18 at 18-42-28 Joomla! Extensions Directory™ - Administration.png

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Wed Jun 05, 2024 9:18 am
by darb
Chacapamac did you solve this problem for you? I also have problem with doing reviews..

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Thu Jun 06, 2024 4:21 pm
by Chacapamac
I just check again and it seem to depend on the extensions ?

• I go in the Extensions Search box and type/go to “Akeeba Backup” and I can make a review and no message on arrival in the extension page.

search.jpg

• I go in the Extensions Search box and type/go to “Jux Content Slider” — I receive this message on arrival
message.jpg
.

and this when I try to place a review???????
error.jpg

Re: Cannot leave reviews on Extension Directory for ages???

Posted: Fri Jun 07, 2024 6:06 am
by webgobe
Forvarded to devs.