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Extension Links updated

Posted: Sat Feb 09, 2019 5:55 am
by swetapadma
Dear Sir/Maam,

My Extension Questions Component was unpublished due to bad links and recently I updated it and also raised a ticket 2 days back. I could not find ticket number but i feel this may be my ticket number 23963 which i got from the URL https://extensions.joomla.org/profile/t ... ils/23963/ . Just wanted to know if there is any method to know the ticket queue status as is there for new extensions. I know JED members will be busy but just for info may I know normally how much time we need to wait for republishing of our extension?

Regards
Sweta

Re: Extension Links updated

Posted: Sat Feb 09, 2019 1:29 pm
by anibal_sanchez
Hi, Thanks for reaching out.

We process all tickets on a weekly basis. So, 7 days is the usual delay. I try to review everything on the weekend. Thus, your case should be solved in 24/48hs.

Regards,

Re: Extension Links updated

Posted: Sat Feb 09, 2019 5:38 pm
by swetapadma
Thanks a lot Sir.

Re: Extension Links updated

Posted: Sat Feb 09, 2019 5:57 pm
by anibal_sanchez
Ur welcome! 8)