Page cannot be displayed error when displaying test and live Contribution Page

Discuss and receive support for the integration of CiviCRM and Joomla!
Locked
nessumsara
Joomla! Apprentice
Joomla! Apprentice
Posts: 33
Joined: Thu Dec 15, 2005 4:30 am

Page cannot be displayed error when displaying test and live Contribution Page

Post by nessumsara » Wed Mar 28, 2007 1:53 pm

I created two different contribution pages, both of which are active. When I click on the test drive or live page link to view the page it results in a page cannot be displayed error page. Below id the error in IE 7. I know it's not very helpful but I provide it so you can see that it's not a permission error, just your standard page cannot be displayed page. I'm using CiviCRM 1.7 Beta on Joomla 1.0.11. Any suggestions on where I should look for the cause of the problem?

"Internet Explorer cannot display the webpage
   
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

   What you can try:
     Diagnose Connection Problems 

     More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view. "
Last edited by nessumsara on Wed Mar 28, 2007 8:11 pm, edited 1 time in total.

lobo
Joomla! Guru
Joomla! Guru
Posts: 502
Joined: Tue Aug 23, 2005 5:45 am

Re: Page cannot be displayed error when displaying test and live Contribution Pa

Post by lobo » Wed Mar 28, 2007 7:13 pm

does it work with firefox or some other browser

are u redirecting all contribution pages to https?

can u check your webserver logs and see whats happening there

lobo

nessumsara
Joomla! Apprentice
Joomla! Apprentice
Posts: 33
Joined: Thu Dec 15, 2005 4:30 am

Re: Page cannot be displayed error when displaying test and live Contribution Page

Post by nessumsara » Wed Mar 28, 2007 8:10 pm

Thanks Lobo! :D It didn't work with FireFox, but it started working as soon as I turned off the redirect to https.


Locked

Return to “CiviCRM Support”