This e-mail address is being protected from spambots.

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Andrew James
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This e-mail address is being protected from spambots.

Postby Andrew James » Mon Oct 31, 2011 4:37 pm

I have searched the forum on this and have not been able to find a query that mirrors my own.

On some computers I get a message displayed when I display an email address - "This e-mail address is being protected from spambots. You need JavaScript enabled to view it" It always appears after the address which is visible and I can click on it.

From my mobile device, the email address is displayed correctly.

Whilst I understand and accept the need to protect email addresses from spambots I would ideally like to hide the warning text as much as possible.

How common is it that network settings show the warning text?

Any guidance reassurance etc would be appreciated

Thanks,

Andrew

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beededea
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Re: This e-mail address is being protected from spambots.

Postby beededea » Thu Nov 10, 2011 9:19 pm

Is this a new site or an old one? which version?
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Re: This e-mail address is being protected from spambots.

Postby Andrew James » Mon Nov 14, 2011 9:06 am

Thanks for replying.

The site was originally built in joomla 1.0 and was migrated to 1.5 around 10 months ago. The problem has been around for a while and I have not been able to solve it. It is applicable to new and existing pages.

Thanks,

Andrew

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beededea
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Re: This e-mail address is being protected from spambots.

Postby beededea » Mon Nov 14, 2011 9:26 am

In Joomla 1.0 there is a mambot called "email cloaking" that if enabled, takes all email addresses and obscures them by wrapping them in javascript. When you view an email address you are actually looking at the output from that javascript being executed. Try clicking on it and you will see that you don't get the actual email address text even though the email link is displayed.

If you are viewing on a device that does not have javascript then it will display the message: "This e-mail address is being protected from spambots. You need JavaScript enabled to view it".

A quick check showed that less than 5% of all users have javascript-disabled browsers so only a minority of visitors should see this message dependant I suppose, upon who you built the site for. A 1.0 site is unlikely to have been built with mobile devices in mind(?)
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Re: This e-mail address is being protected from spambots.

Postby Andrew James » Tue Nov 15, 2011 12:45 pm

There seems to be no pattern in when the text is displayed adjacent to the email address. It can be removed by adjusting the compatability settings in IE.

Some windows versions do not dispaly the text.

My only option to keep it clean for my customers is to disable email cloaking in the plugin manager.

Thanks for your guidance and comments.

Andrew

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beededea
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Re: This e-mail address is being protected from spambots.

Postby beededea » Tue Nov 15, 2011 12:57 pm

So you are talking specifically about IE? Which versions are exhibiting the behaviour? Which version of Joomla are we talking about now, you talked about plugins so I assume you are referring to 1.5+?
Yereverluvinunclebert
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http://widgets.yahoo.com/widgets/steampunk-clock-calendar

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Re: This e-mail address is being protected from spambots.

Postby Andrew James » Tue Nov 15, 2011 1:03 pm

My site is built in Joomla 1.5

The text is displayed after the email address in XP and Windows 7 but i am told it is OK in Windows 9. If I change my compatability setting in XP the text disappears.

The text is displayed in Firefox and Chrome but I am not sure if it is applicable in all versions.

On my android phone (2.0) there are no issues.

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Re: This e-mail address is being protected from spambots.

Postby beededea » Tue Nov 15, 2011 2:14 pm

Right, well I can't help you any further as this forum is for Joomla 1.0 and the questions/answers here must be relevant to Joomla 1.0. I have some answers I could give you for 1.0 but there are better methods for 1.5. Please raise a Joomla 1.5 post and you should get better-targetted help.
Yereverluvinunclebert
Steampunk widgets. Platforms of choice: Joomla 1.0/1.5, Joostina 1.2, OSCommerce
Site aims: Optimisation, Security and Solidity
http://widgets.yahoo.com/widgets/steampunk-clock-calendar

Andrew James
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Re: This e-mail address is being protected from spambots.

Postby Andrew James » Tue Nov 15, 2011 2:17 pm

Thanks for your help - it is appreciated.

Andrew

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Re: This e-mail address is being protected from spambots.

Postby Ertmania » Sun Jun 02, 2013 4:33 pm

Just found this, had the same issue.
With Joomla 3.1
Email address was protected against spambots.
I disabled email cloaking and was able to show email address.


http://ertmania.dk

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Per Yngve Berg
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Re: This e-mail address is being protected from spambots.

Postby Per Yngve Berg » Sun Jun 02, 2013 6:20 pm

By disabling the email cloack, bots will harvest your address and you will soon start to receive spam mails.

A better approach is to use the Contact component and show a contact form.

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Re: This e-mail address is being protected from spambots.

Postby saraheagle » Wed Dec 03, 2014 4:53 pm

I had this problem on Joomla 3.3.6 after an upgrade.
Clearing the Joomla cache sorted it out :)

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Re: This e-mail address is being protected from spambots.

Postby Econospan » Sun Dec 07, 2014 4:46 pm

I found the problem for me was that the link was missing the mailto: tag. Once I added it back in the email addresses displayed properly on the site.

Wrong
e-mail:<a href="info@website.com">info@website.com</a>

Correct
e-mail:<a href="mailto:info@website.com">info@website.com</a>


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