Freestyle Support Portal Extension Update

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klaborde
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Fri Jan 03, 2014 6:27 pm

Freestyle Support Portal Extension Update

Postby klaborde » Fri Mar 06, 2015 5:41 pm

I am using Joomla version 3.4.0.When updating the extension Freestyle Support Portal I get a this...
------------------------------------------------------------
Warning
Error connecting to the server: 403
------------------------------------------------------------
Also get this...
Error
Package download failed: http://freestyle-joomla.com/index.php?o ... 4e2TpnpHEg
------------------------------------------------------------

Does anyone know what I should do at this point I have a ticket out to Freestyle but no response yet. Thank you,
Kathy Laborde
kathryn.laborde@engilitycorp.com

jcms
I've been banned!
Posts: 2233
Joined: Wed Nov 19, 2014 9:23 am

Re: Freestyle Support Portal Extension Update

Postby jcms » Fri Mar 06, 2015 5:56 pm

maybe update is only for pro version?

axc97c
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Wed Jul 22, 2009 1:07 pm

Re: Freestyle Support Portal Extension Update

Postby axc97c » Fri Sep 11, 2015 1:27 pm

Hello

Sometimes the built in Joomla updater for Freestyle Support is not working correctly. If this happens, goto http://freestyle-joomla.com/downloads/f ... ort-portal and download the latest version directly and just install over the top of the existing install to update.

Note: We usually answer tickets within 24 hours of them being submitted (Mon-Fri 9am to 5pm UK time are our business hours), did you not get as reply to your site? If not let me know the reference to the ticket and I will take a look what happened.

Thanks

Adam Clarke
Freestyle Joomla


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