Cannot send email from "Contact Us" on website
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- Joomla! Intern
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- Joined: Wed Jan 10, 2007 1:12 pm
Cannot send email from "Contact Us" on website
Hello,
I don't know why I cannot send email from "Contact Us" on website, but everything looks like ok, including the message after sending. but I cannot receive that message.
By the way, last year, it is ok, I don't know which setting I did.
Thanks
I don't know why I cannot send email from "Contact Us" on website, but everything looks like ok, including the message after sending. but I cannot receive that message.
By the way, last year, it is ok, I don't know which setting I did.
Thanks
- infograf768
- Joomla! Master
- Posts: 19133
- Joined: Fri Aug 12, 2005 3:47 pm
- Location: **Translation Matters**
Re: Cannot send email from "Contact Us" on website
Try tweaking the settings for mail in Global Configuration
Jean-Marie Simonet / infograf
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ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
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ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
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- Joomla! Intern
- Posts: 77
- Joined: Wed Jan 10, 2007 1:12 pm
Re: Cannot send email from "Contact Us" on website
Thank you for your reply and suggestion
Now
setting:
Mailer: Sendmail
Mail From: xxx
From Name: xxx
Sendmail path:/usr/sbin/sendmail
SMTP Auth: No
SMTP User: (blank)
SMTP Pass: (blank)
SMTP Host: localhost
Any suggestion?
Thanks
Now
setting:
Mailer: Sendmail
Mail From: xxx
From Name: xxx
Sendmail path:/usr/sbin/sendmail
SMTP Auth: No
SMTP User: (blank)
SMTP Pass: (blank)
SMTP Host: localhost
Any suggestion?
Thanks
- infograf768
- Joomla! Master
- Posts: 19133
- Joined: Fri Aug 12, 2005 3:47 pm
- Location: **Translation Matters**
Re: Cannot send email from "Contact Us" on website
Use smtp instead of sendmail
Use your isp smtp instead of local host
Use your isp smtp instead of local host
Jean-Marie Simonet / infograf
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
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- Joomla! Intern
- Posts: 77
- Joined: Wed Jan 10, 2007 1:12 pm
Re: Cannot send email from "Contact Us" on website
Thanks
If I setup SMTP, I need contact ISP firstly, but just now I chose "php email function", it is working. I don't remember which one I chose last year, I also don't know whether I changed options last year.
I guess, maybe after update from 1.0.12 to 1.0.13, the setting (Mail) back to original setting.
Anyway, now it is ok, and many thanks for your reply
Dong
If I setup SMTP, I need contact ISP firstly, but just now I chose "php email function", it is working. I don't remember which one I chose last year, I also don't know whether I changed options last year.
I guess, maybe after update from 1.0.12 to 1.0.13, the setting (Mail) back to original setting.
Anyway, now it is ok, and many thanks for your reply
Dong
- infograf768
- Joomla! Master
- Posts: 19133
- Joined: Fri Aug 12, 2005 3:47 pm
- Location: **Translation Matters**
Re: Cannot send email from "Contact Us" on website
Great!
PHP mail, if working, is even simpler.
BTW, otherwise, it's not necessary to contact your isp for the smtp server. Just use the same smtp as for your mail application.
PHP mail, if working, is even simpler.
BTW, otherwise, it's not necessary to contact your isp for the smtp server. Just use the same smtp as for your mail application.
Jean-Marie Simonet / infograf
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
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- Joomla! Fledgling
- Posts: 4
- Joined: Fri Feb 24, 2006 11:25 am
Re: Cannot send email from "Contact Us" on website
I also have this problem. Try to search solution in this forum but still cannot.
My problem is, I cant send email to the contact in the contact us.
When use PHP Mailer, I get "Please make sure all the ......".
When I use SMTP and Sendmail, everything look find with message "Thank you for your email" but I didn't receive the message.
But in JCal Pro, I can receive email for notification of new event. I use smtp for the componet. And it work.
Also test the php mail function by creating a new file test.php
It worked, I receive the message.
But why contact us can't work?
My problem is, I cant send email to the contact in the contact us.
When use PHP Mailer, I get "Please make sure all the ......".
When I use SMTP and Sendmail, everything look find with message "Thank you for your email" but I didn't receive the message.
But in JCal Pro, I can receive email for notification of new event. I use smtp for the componet. And it work.
Also test the php mail function by creating a new file test.php
Code: Select all
<?php
require("class.phpmailer.php");
$mail = new PHPMailer();
$mail->IsSMTP(); // telling the class to use SMTP
$mail->Host = "smtp.****.com"; // SMTP server
$mail->From = "[email protected]";
$mail->AddAddress("[email protected]");
$mail->Subject = "first mailing";
$mail->Body = "hi ! \n\n this is First mailing I made myself with PHPMailer !";
$mail->WordWrap = 50;
if(!$mail->Send())
{
echo "Message was not sent";
echo "Mailer Error: " . $mail->ErrorInfo;
}
else
{
echo "Message has been sent";
}
?>
But why contact us can't work?
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- Joomla! Intern
- Posts: 77
- Joined: Wed Jan 10, 2007 1:12 pm
Re: Cannot send email from "Contact Us" on website
Since last time (your Contact Us email worked), whether you update your Joomla or not?
"Contact Us" component has php function, why you write yourself, this is for Contact Us, yor your own function?
"Contact Us" component has php function, why you write yourself, this is for Contact Us, yor your own function?
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- Joomla! Fledgling
- Posts: 4
- Joined: Fri Feb 24, 2006 11:25 am
Re: Cannot send email from
No, my Contact US never work.
The code is just to test the phpmail. I got it somewhere in the forum. So, my phpmailer is working but not Contact Us. I also test with Sendmail and also SMTP. But still I can't receive any email.
The code is just to test the phpmail. I got it somewhere in the forum. So, my phpmailer is working but not Contact Us. I also test with Sendmail and also SMTP. But still I can't receive any email.
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- Joomla! Fledgling
- Posts: 2
- Joined: Sat Feb 16, 2008 2:26 am
Re: Cannot send email from
I'm having the same problem. It was working at some point, but I noticed today when I was doing some design/content changes that the contact us page wasn't working. I don't even get a 'thank you for your email' page anymore. I wonder if this is a godaddy problem?
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- Joomla! Fledgling
- Posts: 3
- Joined: Sat Feb 23, 2008 4:24 pm
Re: Cannot send email from
I Have a similar problem.
I cannot receive emails from contact us when i use [email protected] but works when i use [email protected].
Can anyone help me?
Thx
I cannot receive emails from contact us when i use [email protected] but works when i use [email protected].
Can anyone help me?
Thx
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- Joomla! Fledgling
- Posts: 2
- Joined: Sat Feb 16, 2008 2:26 am
Re: Cannot send email from
I found the cause of my issue. It was sh404SEF doing something with the contact page, so I put the contact page in 'custom redirects' instead of 'SEF URL's' and everything is working fine now. Relevant settings follow: Mailer: SMTP Server, Mail From: [email protected], SMTP Auth: No, SMTP Host: localhost
- aashishbisht
- Joomla! Apprentice
- Posts: 5
- Joined: Tue Oct 27, 2009 12:10 pm
Re: Cannot send email from
I have tested it on many websites, the contact us page works however if I put the Google Mail App domain email id, it never works. If I put the general GMail id or yahoo id, it works fine. I am really not sure why joomla contact us form doesn't not send the mails to the Google mail app email ids or on another note it could be a problem with the Google Mail App that it doesn't accept any email coming from the site.
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- Joomla! Enthusiast
- Posts: 134
- Joined: Tue Feb 10, 2009 4:49 am
Re: Cannot send email from
One solution that helps is to set up a domain address that forwards to the gmail address. That solved the main problem for me.
Now I'm trying to figure out why the "E-mail a copy of this message to your own address." function doesn't work.
Now I'm trying to figure out why the "E-mail a copy of this message to your own address." function doesn't work.
- infograf768
- Joomla! Master
- Posts: 19133
- Joined: Fri Aug 12, 2005 3:47 pm
- Location: **Translation Matters**
Re: Cannot send email from
These are obsolete 1.0 forums.trusting wrote:One solution that helps is to set up a domain address that forwards to the gmail address. That solved the main problem for me.
Now I'm trying to figure out why the "E-mail a copy of this message to your own address." function doesn't work.
Which version of Joomla are you using?
Jean-Marie Simonet / infograf
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
---------------------------------
ex-Joomla Translation Coordination Team • ex-Joomla! Production Working Group
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- Joomla! Enthusiast
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- Joined: Tue Feb 10, 2009 4:49 am
Re: Cannot send email from
Ah, sorry. I found the thread via search (after searching for hours through other threads and sites) and didn't notice the category. Since it had a post from about 6 months ago, I figured it was relatively current.
I'm using Joomla 1.5.23.
Teresa
I'm using Joomla 1.5.23.
Teresa
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- Joomla! Intern
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- Joined: Wed Oct 07, 2009 3:59 pm
Re: Cannot send email from
I have two contacts: emails sent to one of them arrive; email sent to the other do not; both 'copy to sender' functions work; I have tried sendmail and PHP Mail Function; same results
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- Joomla! Fledgling
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- Joined: Sat Jan 25, 2014 5:49 pm
upgrading to 2.5.6 and up
This is what worked for me
Hopes it helps someone out and maybe save you a couple days of headache.
Replace phpmailer from library w/ version 2.5.2
Enter mail settings as follows (Global Config >>> Server )
Hopes it helps someone out and maybe save you a couple days of headache.
Replace phpmailer from library w/ version 2.5.2
Enter mail settings as follows (Global Config >>> Server )
(MAY NOT BE NECESSARY)Mail Settings
Mailer* - SMTP
From email - [email protected]
From Name - URNAMEGOESHERE
Sendmail Path - /usr/sbin/sendmail (DEFAULT)
SMTP Authentication - NO
SMTP Security - SSL
SMTP Port * - 465
SMTP Username - [email protected]
SMTP Password - ***********
SMTP Host - LOCALHOST