Another user who can't register

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Sothis
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Another user who can't register

Post by Sothis » Wed Dec 31, 2008 4:39 pm

I hate it when my first post in a community is a complaint, so sorry for introducing myself in a negative way!

I've just tried to download an extension which required registration at joomlacode.org. Like other previous users, I made a new registration, received a confirmation e-mail, and then was not recognised on the confirmation log-in page. I used no weird characters in e-mail, user, or password fields. I repeated the registration (having to use another e-mail address as here, my previous attempt was noted). The same thing happened.

I hope someone here will be able to help out. Thanks in advance.

It doesn't seem like a good sign that a) there was no help available, no link to this forum, nothing; b) that when a developer has something which customers want, the customers must be put off by a poor registration process; c) that this problem can occur multiple times (and to who knows how many who don't then find this forum) over months and not be fixed. On a code site! :eek:

Happy New Year to All!
Last edited by Sothis on Sat Jan 03, 2009 4:29 am, edited 1 time in total.

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Tonie
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Re: Another user who can't register

Post by Tonie » Wed Dec 31, 2008 5:05 pm

You have a PM (Personal Message) with some information, I activated your account.

mic
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Re: Another user who can't register

Post by mic » Wed Dec 31, 2008 5:07 pm

I am unhappy to hear you have troubles.
But not all is correct:

1. Link to this forum is given (see links on the top of JoomlaCode)
2. it is in the developers duty to give public or private access to his project

About the email issue, the JC-admins must check.
Btw: if you could post the extension, i could have a look whats happen there

@Tonie: hy, josh are you fast :D
http://www.joomx.com - custom extensions and development
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Sothis
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Posts: 4
Joined: Wed Dec 31, 2008 4:28 pm

Re: Another user who can't register

Post by Sothis » Wed Dec 31, 2008 5:47 pm

Thanks, Tonie, I'm now in!

mic,

Thanks for replying. To a new user, the Joomla links seem to be on a different hierarchical level, and not really concerned with the joomlacode.org login. For example, you need a different login to post on this forum.

I only came here after chasing after GForge - and they're not keen for users to e-mail them, so I refrained.

I understand that a developer should try to make his or her work available; I imagine that the developer of the ArticleLinkPlugin (which was the thing I wanted) thought that he had achieved that already. :)

Anyway, I am very grateful for the help and comments, both of you.


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