monitor not working

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jcalvert
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monitor not working

Post by jcalvert » Mon Sep 30, 2013 6:25 pm

I am not able to monitor a tracker item. This has worked for me in the past, with the same email address, but it has stopped working. I have re-toggled the Monitor link, and it still doesn't work. I also created a new user login, using a different email address, and it still doesn't work.

This is the item I would like to monitor:
http://joomlacode.org/gf/project/joomla ... m_id=29000

thanks,
JC

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Re: monitor not working

Post by ChiefGoFor » Wed Oct 02, 2013 1:48 am

Hey JC,

I've tested and confirmed this. I sent an email off to the GForge team to take a look. I will keep you posted via this thread. If you do not hear back from me within 7 days (October 8), feel free to bug me. :)

Thanks!
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Re: monitor not working

Post by ChiefGoFor » Wed Oct 02, 2013 2:35 am

Hey JC... I did get the notification... albeit after a 15 minutes wait. Can you confirm that you did or did not eventually receive the message?
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Re: monitor not working

Post by jcalvert » Wed Oct 02, 2013 9:36 pm

I see there is a new reply in the tracker item, by Elin on 10/1, but I never received the message.

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Re: monitor not working

Post by ChiefGoFor » Thu Oct 03, 2013 2:50 am

JC - Thank you for the follow-up. We will look into this matter and get back to you.

I apologize for the inconvenience this is causing you.
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Re: monitor not working

Post by jcalvert » Thu Oct 03, 2013 2:58 am

thanks for looking into it :-)

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Re: monitor not working

Post by jcalvert » Tue Oct 22, 2013 6:51 pm

It's still not working.

JC

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Re: monitor not working

Post by ChiefGoFor » Wed Oct 23, 2013 1:52 am

Try clicking "Stop monitoring" and then click "Monitor item". Sometimes a reset of your preference helps. I have my doubts that this will work for you, but it is worth a shot.
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Re: monitor not working

Post by jcalvert » Wed Oct 23, 2013 1:56 am

I already did that and it didn't work. I also created a new login, using a different email address, and that didn't work either.

JC

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Re: monitor not working

Post by ChiefGoFor » Wed Oct 23, 2013 2:16 am

Will you please try again on the tracker item you mentioned previously?
http://joomlacode.org/gf/project/joomla ... m_id=29000
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