cannot open address www.laroute-angkor.com and show error

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Chhour Leanghy
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Posts: 7
Joined: Tue May 28, 2013 10:03 am

cannot open address www.laroute-angkor.com and show error

Post by Chhour Leanghy » Wed Jun 19, 2013 2:09 am

Please help me my web site error.

Forbidden

You don't have permission to access /administrator/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at http://www.laroute-angkor.com Port 80

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johans
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Re: cannot open address www.laroute-angkor.com and show erro

Post by johans » Wed Jun 19, 2013 2:37 am

i think is DNS issue. check you host provider and ask them on that issue. I think its not a joomla issue. Its a server issue.

Chhour Leanghy
Joomla! Apprentice
Joomla! Apprentice
Posts: 7
Joined: Tue May 28, 2013 10:03 am

Re: cannot open address www.laroute-angkor.com and show erro

Post by Chhour Leanghy » Wed Jun 19, 2013 7:30 am

I has check with hosting provider but they sent error to me about this problem has problem with component K2 and they sent error to me below.

Unfortunately, we were forced to suspend the script /home/laroutea/public_html/ as it was causing high loading issues on the server. Due to this affecting all of the other accounts on the system, we had to take immediate action for the health of the server.

We did notice that this was a Joomla installation, and would recommend that you enable caching for it as well as follow some of the other recommendations found here :
http://support.hostgator.com/articles/g ... ing-joomla

Please note that if you already have caching enabled, you will need to take more action such as looking into any high use modules or plugins, and seeing if there are any updates, or possibly any that you can disable to reduce the load that your site causes. The Joomla Community Portal is also a great resource to use when dealing with issues such as installation, optimizing, caching, etc..

http://community.joomla.org/

If you reply back to this with your IP address (http://www.hostgator.com/ip.shtml) we will be more than happy to go ahead enable HTTP access for you, so that you can safely work on the script without it causing further issues.

Please let us know how you would like to proceed.
Running Processes:
=============== Pass 1 ===============
laroutea 1815 1.0 0.2 385760 27680 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1845 1.2 0.2 320224 27624 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1884 1.3 0.2 385760 27680 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1892 1.2 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1895 1.3 0.2 320224 27620 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1967 1.4 0.2 319460 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1973 1.4 0.2 319452 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2018 1.7 0.2 319452 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2048 2.2 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2065 2.1 0.2 384992 26672 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2107 2.2 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2124 2.4 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2133 3.0 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2152 2.5 0.2 319456 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2187 4.0 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2221 5.3 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2226 5.3 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2227 5.3 0.2 384992 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2233 5.3 0.2 319456 26612 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2278 7.5 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2295 7.5 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2303 15.0 0.2 384988 26660 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2304 14.0 0.2 318672 25664 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2307 14.0 0.2 318936 25788 ? RN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2310 14.0 0.2 318164 24908 ? RN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
=============== Pass 2 ===============
laroutea 1845 1.2 0.2 320224 27624 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1884 1.2 0.2 385760 27680 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1892 1.2 0.2 385760 27684 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1895 1.2 0.2 320224 27620 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1967 1.3 0.2 319460 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1973 1.3 0.2 319452 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2018 1.5 0.2 319452 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2048 2.0 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2065 1.8 0.2 384992 26672 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2107 2.0 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2124 2.1 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2133 2.5 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2152 2.1 0.2 319456 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2187 3.2 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2221 4.0 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2226 4.0 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2227 4.0 0.2 384992 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2233 4.0 0.2 319456 26612 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2278 5.0 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2295 5.0 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2303 7.5 0.2 384988 26660 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2307 7.5 0.2 319456 26608 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2466 17.0 0.2 384992 26668 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2478 15.0 0.2 384208 25728 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2491 10.0 0.1 313948 20788 ? RN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
=============== Pass 3 ===============
laroutea 1884 1.1 0.2 385760 27680 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1892 1.1 0.2 385760 27684 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1895 1.1 0.2 320224 27620 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 1973 1.3 0.2 320220 27616 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2018 1.4 0.2 319452 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2048 1.8 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2065 1.7 0.2 384992 26672 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2107 1.7 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2124 1.8 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2133 2.2 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2152 1.8 0.2 319456 26604 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2187 2.6 0.2 319456 26608 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2221 3.2 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2226 3.2 0.2 384988 26660 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2227 3.2 0.2 384992 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2233 3.2 0.2 319456 26612 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2278 3.7 0.2 384988 26664 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2295 3.7 0.2 384992 26668 ? SN 06:15 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2303 5.0 0.2 384988 26660 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2307 5.0 0.2 319456 26608 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2466 8.5 0.2 384992 26668 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2491 7.5 0.2 319456 26608 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2498 15.0 0.2 319456 26612 ? SN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2508 8.0 0.1 279720 17556 ? RN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2509 6.0 0.1 212252 14524 ? RN 06:16 0:00 /usr/bin/php /home/laroutea/public_html/index.php
laroutea 2510 2.0 0.0 0 0 ? ZN 06:16 0:00 [suphp] <defunct>

Running Queries:
*************************** 1. row ***************************
STATE: update
TIME: 1
COMMAND: Query
INFO: INSERT INTO `jos_k2_comments` (


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