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Can't add or edit article

Posted: Sun Mar 27, 2016 3:20 pm
by coendeurloo
I have a Joomla 1.5.26 site running fine for years, but now when I try to open the page to add an article, or try to edit an existing article, it just keeps loading until it times out without showing an error.

I tried changing the default editor from JoomlaFCK to TinyMCE 2.0 but it doesn't make a difference.

When I try to enable FTP in the settings, I do get this error:

Warning: is_writable(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (//customers/5/6/9/salamanders.nl//httpd.www://customers/5/6/9/salamanders.nl//httpd.private://customers/5/6/9/salamanders.nl//tmp:/customers/salamanders.nl/salamanders.nl:/var/www/diagnostics:/
usr/share/php) in /customers/5/6/9/salamanders.nl/httpd.www/libraries/joomla/filesystem/path.php on line 200

Not sure if it's related to my issue though.

Re: Can't add or edit article

Posted: Tue Mar 29, 2016 4:24 pm
by itoctopus
Your website is definitely hacked. I would suggest reverting to a backup and then security your website or doing the very long overdue Joomla update.

The reason why I'm confident that your website is hacked is that we worked (today) on a website trying to load the file "path.php" which is a non-Joomla malicious file.

Re: Can't add or edit article

Posted: Tue Mar 29, 2016 4:40 pm
by coendeurloo
itoctopus wrote:Your website is definitely hacked. I would suggest reverting to a backup and then security your website or doing the very long overdue Joomla update.

The reason why I'm confident that your website is hacked is that we worked (today) on a website trying to load the file "path.php" which is a non-Joomla malicious file.
Ouch! that's tough, I don't seem to have a backup unfortunately. Could there be another way to fix it, maybe reupload some joomla files?

Deleting the path.php doesn't work, as expected :(

Re: Can't add or edit article

Posted: Tue Mar 29, 2016 9:17 pm
by Per Yngve Berg

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 1:25 pm
by coendeurloo
My host (One.com) says they can't change that feature, but enabling FTP is the least of my problems: I simply can't add an article

Is there any way to counter the hack? Or maybe circumvent it so I can still add articles?

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 3:57 pm
by Per Yngve Berg

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 4:19 pm
by coendeurloo
Problem Description :: Forum Post Assistant (v1.2.4) : 30th March 2016 wrote:Can't load the add article page or edit article
Log/Error Message :: Forum Post Assistant (v1.2.4) : 30th March 2016 wrote:none
Actions Taken To Resolve by Forum Post Assistant (v1.2.4) 30th March 2016 wrote:Tried to contact my hosting provider, but they cant help
Forum Post Assistant (v1.2.4) : 30th March 2016 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 1.5.26-Stable (senu takaa ama busani) 27-March-2012
Joomla! Configured :: Yes | Writable (755) | Owner: 850757 (uid: /gid: ) | Group: 850757 (gid: ) | Valid For: 1.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 1 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 1 | Cache: 1 | FTP Layer: 0 | SSL: 0 | Error Reporting: 0 | Site Debug: 0 | Language Debug: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 4.4.5-20160315-1250-cecfb39 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: /customers/5/6/9/salamanders.nl/httpd.www | System TMP Writable: Yes

PHP Configuration :: Version: 5.6.16 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 24567 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: //customers/5/6/9/salamanders.nl//httpd.www://customers/5/6/9/salamanders.nl//httpd.private://customers/5/6/9/salamanders.nl//tmp:/customers/salamanders.nl/salamanders.nl:/var/www/diagnostics:/usr/share/php | Uploads: 1 | Max. Upload Size: 96M | Max. POST Size: 96M | Max. Input Time: 60 | Max. Execution Time: 50 | Memory Limit: 1073741824

MySQL Configuration :: Version: 5.5.47-MariaDB-1~wheezy (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 3c688b6bbc30d36af3ac34fdd4b7b5b787fe5555 $) | Host: --protected-- (--protected--) | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 362.81 MiB | #of Tables:  233
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.16) | date (5.6.16) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bcmath () | calendar () | ctype () | curl () | dba () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | gd () | gettext () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | mbstring () | mcrypt () | standard (5.6.16) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 3c688b6bbc30d36af3ac34fdd4b7b5b787fe5555 $) | mysqli (0.1) | mysql (1.0) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | readline (5.6.16) | Reflection ($Id: e1a2c576686e394757985fc88c2e6243ab2bb511 $) | imap () | SimpleXML (0.1) | soap () | exif (1.4 $Id: a0425de51ec3270d01522bf62d41bfe78893f78d $) | sysvshm () | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | cgi-fcgi () | Zend Engine (2.6.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (777) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

Elevated Permissions (First 10) :: forum/Themes/theme1/ (777) | images/stories/.thumbs/ (777) | images/stories/frontpage/ (777) | images/stories/frontpage/.thumbs/ (777) | tmp/ (777) | tmp/install_56eda6b2e3075/ (777) | tmp/install_56eda6b2e3075/pkg_jcksuite/ (777) | tmp/install_56eda6b2e3075/pkg_jcksuite/language/ (777) | tmp/install_56eda6b2e3075/pkg_jcksuite/language/de-DE/ (777) | tmp/install_56eda6b2e3075/pkg_jcksuite/packages/ (777) |
Extensions Discovered :: wrote:Components :: SITE :: Wrapper (1.5.0) | MailTo (1.5.0) | User (1.5.0) | Content (2.0.25) | NewsFeeds (2.0.3) | Mail To (2.0.2) | User (2.0.6) | Wrapper (2.0.2) | DocMan (2.0.2) | Glossary (2.0.1) | SectionEX (2.0.2) | Search (2.0.6) | Banners (2.0.3) | AlphaContent (2.0.1) | WebLinks (2.0.3) | Contacts (2.0.4) | Default (1.5.2) | Default (1.0.0) |
Components :: ADMIN :: Frontpage (1.5.0) | QuickFAQ (1.0.3) | Contact Items (1.0.0) | Cache Manager (1.5.0) | Bookmarks (2.7_2i) | smf (1.7.10-000) | joomla_int (1.7.10-000) | efront (1.6.0-000) | JFusion (1.7.10-000) | Joomap (2.06 Beta2) | Polls (1.5.0) | Content Page (1.5.0) | Menus Manager (1.5.0) | Media Manager (1.5.0) | Trash (1.0.0) | Language Manager (1.5.0) | SEF (3.12.2) | JoomlaStats (3.0.0) | JUpdateMan (1.5.1) | Banners (1.5.0) | Messaging (1.5.0) | Newsfeeds (1.5.0) | Configuration Manager (1.5.0) | Ninja Super Sifr (1.0) | Ninja Super Sifr (1.1.5) | Template Manager (1.5.0) | User Manager (1.5.0) | DOCman (1.5.2) | DOCman Latest Downloads (1.5) | Unapproved Documents - admin m (1.5) | Latest added documents - admin (1.5) | Most downloaded documents - ad (1.5) | DOCman Lister (1.5) | DOCman Most Downloaded (1.5) | Latest logged downlods - admin (1.5) | dmtestplugin (1.5) | DOCman Standard Buttons (1.5.2) | DOCLink (1.5.2) | Search - DOCman (1.5.2) | Latest news from www.joomlatoo (1.5) | DOCman Category (1.5) | Plugin Manager (1.5.0) | Module Manager (1.5.0) | PhocaGallery (2.7.4) | Default (1.0.0) | Control Panel (1.5.0) | SectionEx (1.5.0.13.e) | Mass Mail (1.5.0) | Installation Manager (1.5.0) | Search (1.5.0) | Weblinks (1.5.0) | Chrono Contact (V 3.2) |

Modules :: SITE :: Login (1.5.0) | DOCman Latest Downloads (1.5) | Related Items (1.0.0) | Pretty Titles (1.0.2) | Banner (1.5.0) | Wrapper (1.0.0) | JFusion Activity Module (1.7.10-000) | Feed Display (1.5.0) | Menu (1.5.0) | JoomlaStats Activation (3.0.0) | mod_ninjasifr (1.0) | QuickFAQ Tag Cloud (1.0.1) | D4J TransMenu v1.3 (1.3) | JFusion Login Module (1.7.10-000) | JFusion User Activity Module (1.7.10-000) | DOCman Lister (1.5) | Custom HTML (1.5.0) | Footer (1.5.0) | DOCman Most Downloaded (1.5) | Bookmarks Module (2.7_10i) | YOOsearch (1.5.1) | Poll (1.5.0) | JFusion Whos Online Module (1.7.10-000) | Latest News (1.5.0) | Sections (1.5.0) | Search (1.0.0) | Most Read Content (1.5.0) | Archived Content (1.5.0) | Who\'s Online (1.0.0) | Phoca Gallery Menu Module (2.5.0) | Statistics (1.5.0) | Breadcrumbs (1.5.0) | Phoca Gallery Tree Module (2.5.0) | Syndicate (1.5.0) | Ezee Accordion (1.0.1) | Newsflash (1.5.0) | Random Image (1.5.0) | YOOlogin (1.5.13) | DOCman Category (1.5) |
Modules :: ADMIN :: Login Form (1.0.0) | Unapproved Documents - admin m (1.5) | Quick Icons (1.0.0) | Latest added documents - admin (1.5) | Feed Display (1.5.0) | Logged in Users (1.0.0) | Popular Items (1.0.0) | Toolbar (1.0.0) | Latest News (1.0.0) | Most downloaded documents - ad (1.5) | Admin Menu (1.0.0) | User Status (1.5.0) | Custom HTML (1.5.0) | Title (1.0.0) | Footer (1.0.0) | Online Users (1.0.0) | Latest logged downlods - admin (1.5) | Unread Items (1.0.0) | Items Stats (1.0.0) | Admin Submenu (1.0.0) | Latest news from www.joomlatoo (1.5) |

Plugins :: SITE :: XML-RPC - Joomla API (1.0) | XML-RPC - Blogger API (1.0) | Editor - JoomlaCK (5.2 Stable) | Editor - XStandard Lite for Jo (1.0) | Image Manager (0.1) | System - JCK Typography (3.4.8) | Unknown (0.1) | Unknown (0.1) | JTreeLink (1.0) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Editor - JoomlaFCK (2.6.4.1) | Editor - TinyMCE 3 (3.2.6) | Editor - JoomlaCK (5.2 Stable) | System - Debug (1.5) | System - Cache (1.5) | System - Remember Me (1.5) | System - ARTIO JoomSEF Google (3.0.0) | System - Legacy (1.5) | System - ARTIO JoomSEF (3.3.13) | System - Backlinks (1.5) | System - Log (1.5) | System - JS MassMail Plug-in (1.9) | System - JFusion (1.7.10-000) | System - SEF (1.5) | System - JCK Typography (3.4.8) | Ninja Super Sifr - Plugin (1.1.2) | System - Mootools Upgrade (1.5) | Content - Easiertube (5.3) | Content - Example (1.0) | Content - [issuu] (1.21) | Content - Load Modules (1.5) | Content - Code Highlighter (Ge (1.5) | Content - Pagebreak (1.5) | Content - JFusion Discussion B (1.7.10-000) | Content - [issuu] (2.10) | Content - Email Cloaking (1.5) | Content - Vote (1.5) | Content - Page Navigation (1.5) | DOCman Standard Buttons (1.5.2) | User - Joomla! (1.5) | User - Example (1.0) | User - JFusion (1.7.10-000) | Button - Image (1.0.0) | DOCLink (1.5.2) | Button - Readmore (1.5) | Button - Pagebreak (1.5) | Authentication - Joomla (1.5) | Authentication - Example (1.5) | Authentication - GMail (1.5) | Authentication - OpenID (1.5) | Authentication - JFusion (1.7.10-000) | Authentication - LDAP (1.5) | Search - DOCman (1.5.2) | Search - Categories (1.5) | Search - Contacts (1.5) | Search - Newsfeeds (1.5) | Search - Weblinks (1.5) | Search - Content (1.5) | Search - Sections (1.5) | Search - QuickFAQ (1.0) | Search - JFusion (1.7.10-000) |
Templates Discovered :: wrote:Templates :: SITE :: rhuk_milkyway (1.0.2) | JA_Purity (1.2.0) |
Templates :: ADMIN :: Khepri (1.0) |

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 7:26 pm
by Per Yngve Berg
1) .htaccess is missing. Rename htaccess.txt to .htaccess

2) You have elevated permissions, set 755 for folders and 644 for files.

3) J1.5 was never made to work with php 5.6. Use 5.2, 5.3 or 5.4

4) J1.5 is EOL. Consider migrating to 3.5.

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 8:36 pm
by coendeurloo
Thanks for the reply! This doesn't help though :(

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 8:43 pm
by Per Yngve Berg
Is the Joomla tmp folder reported writeable? System Information->File Permissions

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 8:50 pm
by coendeurloo
Yes it is, the logs folder isn't, though.

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 8:57 pm
by Per Yngve Berg
No, it's usually called tmp.

To different folders are set in configuration.php (tmp and log).

Do you use a full path or a relative?

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 8:59 pm
by coendeurloo
var $log_path = '/customers/salamanders.nl/salamanders.nl/httpd.www/logs';
var $tmp_path = '/customers/5/6/9/salamanders.nl/httpd.www/tmp';

The logs folder is reported as not writable, the tmp folder is reported as writable in my joomla settings. The tmp folder is 777 when I check it in my FTP client.

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 9:07 pm
by Per Yngve Berg
Flag it 755 and set owner to 850757

Re: Can't add or edit article

Posted: Wed Mar 30, 2016 9:11 pm
by coendeurloo
Thank you for your time in replying! Changing the tmp folder from 777 to 755 doesn't help unfortunately. The owner was already set correctly.

Re: Can't add or edit article

Posted: Tue Apr 19, 2016 1:34 pm
by coendeurloo
Is there maybe someone who can help us out, when given admin rights and access to the FTP? We are an organization and can offer a small reward if the problem is fixable.

This is the error I get when I press ctrl-shift-J in Chrome in the blank page that follows the add or edit article link:

Code: Select all

http://www.salamanders.nl/administrator/index.php?option=com_content Failed to load resource: the server responded with a status of 503 (Backend fetch failed)