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Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 1:20 pm
by aspcsharp9
Before some day all is working fine, today I get mysite.comm is currently unable to handle this request. HTTP ERROR 500

I use 1.5.26 Joomla version and php version is PHP 7.2 FastCGI

I'm try disable plugin over table set to published = 0 but nothing.
Also I'm try in configuration.php set var $error_reporting = 'maximum';

.htaccess file I don't see in root I'm create this file and copy/pase from htaccess.txt but nthing.

Any solution for this problem?

Re: Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 2:42 pm
by toivo
Welcome to the forum!

Did your host upgrade PHP all of a sudden? Joomla 1.5 is not compatible with PHP 7. It will simply not run.

Your best option is to ask your host to downgrade PHP temporarily back to 5.3, if it is still possible. PHP 5.6 might also work but the level of error reporting in Joomla may have to be set to 'none'.

If you have a recent backup of the website from for example Akeeba Backup, you could install Wampserver on your Windows workstation and host a copy of your site on localhost for testing. It would then be possible to install an older version of PHP and test updateing the test site to Joomla 2.5 and 3.9.16, the current version.

The upgrade process has several steps, including an audit of the third party or custom extensions, finding their updates or replacements and identifying a template to be used. It is best done by an expert familiar with upgrading Joomla websites.

Re: Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 3:38 pm
by aspcsharp9
toivo wrote:
Wed Apr 01, 2020 2:42 pm
Welcome to the forum!

Did your host upgrade PHP all of a sudden? Joomla 1.5 is not compatible with PHP 7. It will simply not run.

Your best option is to ask your host to downgrade PHP temporarily back to 5.3, if it is still possible. PHP 5.6 might also work but the level of error reporting in Joomla may have to be set to 'none'.

If you have a recent backup of the website from for example Akeeba Backup, you could install Wampserver on your Windows workstation and host a copy of your site on localhost for testing. It would then be possible to install an older version of PHP and test updateing the test site to Joomla 2.5 and 3.9.16, the current version.

The upgrade process has several steps, including an audit of the third party or custom extensions, finding their updates or replacements and identifying a template to be used. It is best done by an expert familiar with upgrading Joomla websites.
Thanks for answer,
Did your host upgrade PHP all of a sudden?
I don't know. In attachment is my cpanel settings.

Can I change to PHP 5.6 FastCGI for this domain I use google gmail (connect google with gmail). Will I have any problems after the changes PHP version with my email?

Re: Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 3:57 pm
by toivo
aspcsharp9 wrote:Can I change to PHP 5.6 FastCGI for this domain
Probably, if it is available in the options. It would be useful to know which PHP version was previously in use.

aspcsharp9 wrote:I use google gmail (connect google with gmail). Will I have any problems after the changes PHP version with my email?
Difficult to tell, but if Joomla was using Gmail as its SMTP server before, it may work. Only testing will tell but it is likely that a fair amount of troubleshooting will need to be done.

This tutorial shows how to configure Joomla to use Gmail SMTP server: https://docs.joomla.org/How_do_I_use_Gm ... _server%3F.

However, I'd recommend that you look at the options to upgrade from the End Of Life (EOL) version of Joomla to a currently supported version. If you need expert assistance in planning the upgrade, post your requirements to the Professional Development Services forum so that interested developers can contact you.

Re: Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 4:25 pm
by aspcsharp9

Code: Select all

Difficult to tell, but if Joomla was using Gmail as its SMTP server before, it may work. Only testing will tell but it is likely that a fair amount of troubleshooting will need to be done.
On website I don't have any contact form for sending email this is simple old site. Only my domain is related to google gmail. Hopefully changing the php version won't problem with sending and recive emails?

Re: Can't open webiste ERROR 500

Posted: Wed Apr 01, 2020 7:04 pm
by aspcsharp9
I’m add in .httaccess below line and site is now ONLINE

AddHandler fcgid-script .php
FCGIWrapper “/dh/cgi-system/php56.cgi” .php

Re: Can't open webiste ERROR 500

Posted: Wed Apr 08, 2020 3:11 pm
by JAVesey
aspcsharp9 wrote:
Wed Apr 01, 2020 7:04 pm
I’m add in .httaccess below line and site is now ONLINE

AddHandler fcgid-script .php
FCGIWrapper “/dh/cgi-system/php56.cgi” .php
This is good news but you're only delaying the day when you have to migrate your site from the current version. PHP5.6 has been end of life for quite a while, likewise earlier versions of PHP7.

The sooner you do it the easier it will be.