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Cannot login neither at backend of frontend

Posted: Wed Oct 09, 2013 7:56 pm
by ivanjaen
When I try to access the frontend the following error shows up and no login screen shows just a white screen with the error:

jtablesession::Store Failed
DB function failed with error number 1146
Table '7_02dbd27_2.session' doesn't exist SQL=INSERT INTO `session` ( `session_id`,`time`,`username`,`gid`,`guest`,`client_id` ) VALUES ( '97b59b8e7c5f4ad43ce2ac5b5d9c97f7','1381347418','','0','1','0' )

When I try to access the backend a similar but not exactly the same error shows up and no login screen shows just a white screen with the error:

jtablesession::store failed
DB function failed with error number 1146
Table '7_02dbd27_2.session' doesn't exist SQL=INSERT INTO `session` ( `session_id`,`time`,`username`,`gid`,`guest`,`client_id` ) VALUES ( 'b14d69cda8090a556a2f2f2dbd315c3a','1381347229','','0','1','1' )

As I can not log in to find out exactly, cannot assure this are the versions installed in a Network Solution shared Unix hosting:
Joomla Version: 1.5.x
PHP Version: 5.x
Virtuemart: 1.7.x
Site address: http://www.astropanama.com

My web store is down and will appreciate an as soon as possible answer for which I thank you guys very much. :( :-[

Re: Cannot login neither at backend of frontend

Posted: Wed Oct 09, 2013 8:04 pm
by toivo
If the session table does not exist, the database has got corrupted or the site has been hacked. You need to talk to your hosting provider.

Re: Cannot login neither at backend of frontend

Posted: Wed Oct 09, 2013 8:23 pm
by ivanjaen
Toivo,

Thank you for your quick reply.

I do have access to the phpAdmin utility to look at the database and tables...do you know the name of the session table if any so I can have an specialist look at it in the database?

Re: Cannot login neither at backend of frontend

Posted: Wed Oct 09, 2013 8:25 pm
by ivanjaen
Toivo,

Thank you for your quick reply.

I do have access to the phpAdmin utility to look at the database and tables...do you know the name of the session table if any so I can have an specialist look at it in the database?

Re: Cannot login neither at backend of frontend

Posted: Wed Oct 09, 2013 10:03 pm
by toivo
The name of the table is in the beginning of the error message.