Failed to authenticate: User is blacklisted

General questions relating to Joomla! 2.5. Note: All 1.6 and 1.7 releases have reached end of life and should be updated to 2.5. There are other boards for more specific help on Joomla! features and extensions.
Locked
tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 9:42 am

i get this error sometimes when i use my facebook to login in my site,,,anybody knows how to solve this,,its getting annoying to keep having this error message,,,,please help thanks
http://www.thetalentedsociety.com

Image
Btarek An online solution for you
https://www.btarek.com

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 27455
Joined: Mon Oct 27, 2008 9:27 pm
Location: Romerike, Norway

Re: Failed to authenticate: User is blacklisted

Post by Per Yngve Berg » Fri Mar 08, 2013 1:21 pm

Your site does not load. I think you have a problem with your hosting server.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 6:01 pm

its up now,,,sorry and i would like to add some infos,,,
this error shows up when i add stuffs like in the forum www.thetalentedsociety.com/forum ,,,and even when i logged in using a normal username and password ,,the error still shows up ,,,any help thanks for the reply by the way :)
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 08, 2013 6:06 pm

What spam protection extensions have you installed ?
Have you tried logging in with your spare email and FB accounts ?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 6:29 pm

well i dont have any spam extension ,,,
i log in directly with facebook ,,it used to show up then when i updated joomla to 2.5.9 it did dissapear but now sometimes it showed like now when i added some new topics to the forum << Kunena << it did show everytime i submit a new topic ,,and thanks a lot for your reply :) ,,,i hope you can help me solving this issue
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 08, 2013 7:10 pm

JLIB_APPLICATION_ERROR_COMPONENT_NOT_LOADING
Language key showing and the error message suggest a path error somewhere or a corrupt/missing file.

.http://forum.joomla.org/viewtopic.php?f=621&t=582860 please

Also install the Joomla full package with the Extension manage >>> Install ... that will make sure all the files are present and correct
Check your site .http://docs.joomla.org/Upgrading_from_J ... _Your_Site
And the update tab Purge' and check for updates to see if any extensions need to be updated.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 7:20 pm

do you mean ,,,to install the full package on the current one using extension manager is this possible ?
Btarek An online solution for you
https://www.btarek.com

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 7:30 pm

hello again,,i noticed something right now,,,i found out some members with disabled accounts then i tried to enable them then i got that message Failed to authenticate: User is blacklisted ,,,for your record,,it does happen on COMMUNITY BUILDER ,,,and by the way i use jomsocial on my site and i could get rid of COMMUNITY BUILDER ,,,the free version,,,i tried to remove it but i couldnt simply find it when i go to EXTENSION MANAGER << MANAGE ,,,any ideas ,,and thanks for all the efforts you're exerting in trying to help ,,thanks :)
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 08, 2013 8:37 pm

tarekitsme wrote:do you mean ,,,to install the full package on the current one using extension manager is this possible ?
Yes it uploads and unpacks the files it does not touch the database.

tarekitsme wrote:and by the way i use jomsocial on my site and i could get rid of COMMUNITY BUILDER ,,,the free version,,,i tried to remove it but i couldnt simply find it when i go to EXTENSION MANAGER << MANAGE ,,,any ideas ,,and thanks for all the efforts you're
Order ID descending and all the 3rd party extension will be above the Joomla ones. Select to see all it's easier to spot than using separate pages. 'Ctrl+F' on the Browser to search or use the filter in the manage tab to find it
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 9:14 pm

should i upload directly using extension manager or unpack the package first ?
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 08, 2013 9:25 pm

upload the zip
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 9:29 pm

thanks for all the efforts,,,i'll let you know what'll happen :)
Btarek An online solution for you
https://www.btarek.com

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Fri Mar 08, 2013 10:21 pm

nothing changed man,,,its the same,,,the same stupid error message keeps showing even after i uploaded the new zip of joomla package,,,what to do ?
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 08, 2013 11:07 pm

tarekitsme wrote:nothing changed man,,,...,,,what to do ?
Webdongle wrote:...

.http://forum.joomla.org/viewtopic.php?f=621&t=582860 please

...
Check your site .http://docs.joomla.org/Upgrading_from_J ... _Your_Site
And the update tab Purge' and check for updates to see if any extensions need to be updated.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

LDAP can not have blank password

Post by tarekitsme » Fri Mar 15, 2013 5:46 pm

i did enable LDAP plugin in joomla and i now got this message

Image

any help thanks :)
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Fri Mar 15, 2013 6:03 pm

You will now need to edit the database to change the LDAP authentication Plugin to 0(zero) ... and the Joomla authentication Plugin to 1

Or restore your site with a backup.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Sat Mar 16, 2013 9:33 am

could you explain more,,i mean more details,,thanks in advance for all the support you show :)
Btarek An online solution for you
https://www.btarek.com

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39337
Joined: Sat Apr 05, 2008 9:58 pm

Re: Failed to authenticate: User is blacklisted

Post by Webdongle » Sat Mar 16, 2013 2:13 pm

http://forum.joomla.org/viewtopic.php?p ... 2#p2905442 shows more info. From that you should be able to see what is happening. Unless your CB settings are causing the problem. It really will be much easier to restore from backup.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Wed Mar 20, 2013 7:22 pm

hello again ,,,sorry for the late reply,,,but the problem is back to
FAILED TO AUTHENTICATE : USER IS BLACKLISTED
please any other tips,,this problem is killing me :(
thanks
Btarek An online solution for you
https://www.btarek.com

tarekitsme
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 121
Joined: Sat Feb 25, 2012 12:03 am
Location: Texas
Contact:

Re: Failed to authenticate: User is blacklisted

Post by tarekitsme » Sun Mar 24, 2013 4:35 pm

the problem is fixed,,,i had to clean my site ,,i removed all the unused extensions << components,modules,plug-ins << and the problem is gone now,,thanks God
Btarek An online solution for you
https://www.btarek.com


Locked

Return to “General Questions/New to Joomla! 2.5”