Can't Login to Admin after restoring the site

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V_I_R_U_S
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Can't Login to Admin after restoring the site

Post by V_I_R_U_S » Wed Jul 24, 2019 4:29 am

I am having bizarre issue with my Joomla website.I tried restoring the mysql and also an old joomla site fully but still i can't login to admin panel.Whenever I type admin userid and password it loads the same admin page again without any error. Please see the forum post assistant information below:
Forum Post Assistant (v1.4.9 (lambrusca) : 23rd July 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.8-Stable (Ember) 8-November-2012
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: N/A | LiveSite: http://www.il-capital.com | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 2.5.8: No | Database Supports J! 2.5.8: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-862.3.2.4.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 569.43 GiB |

PHP Configuration :: Version: 7.1.14 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 23rd May 2019 00:34:36. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Version: 5.6.41-84.1 (Client:5.6.41-84.1) | Host: --protected-- (--protected--) | default Collation: utf8_unicode_ci (default Character Set: utf8) | Database Size: 30.61 MiB | #of Tables:  96
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.14) | date (7.1.14) | libxml (7.1.14) | openssl (7.1.14) | pcre (7.1.14) | sqlite3 (7.1.14) | zlib (7.1.14) | bcmath (7.1.14) | bz2 (7.1.14) | calendar (7.1.14) | ctype (7.1.14) | curl (7.1.14) | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (7.1.14) | ftp (7.1.14) | gd (7.1.14) | gettext (7.1.14) | gmp (7.1.14) | SPL (7.1.14) | iconv (7.1.14) | session (7.1.14) | intl (1.1.0) | json (1.5.0) | mbstring (7.1.14) | mcrypt (7.1.14) | mysqli (7.1.14) | odbc (7.1.14) | standard (7.1.14) | PDO (7.1.14) | pdo_mysql (7.1.14) | pdo_sqlite (7.1.14) | Phar (2.0.2) | posix (7.1.14) | pspell (7.1.14) | Reflection (7.1.14) | imap (7.1.14) | SimpleXML (7.1.14) | soap (7.1.14) | sockets (7.1.14) | exif (7.1.14) | tidy (7.1.14) | tokenizer (7.1.14) | wddx (7.1.14) | xml (7.1.14) | xmlreader (7.1.14) | xmlrpc (7.1.14) | xmlwriter (7.1.14) | xsl (7.1.14) | zip (1.13.5) | cgi-fcgi () | SourceGuardian (11.1.5) | ionCube Loader () | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: dl |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: oldbackup/__MACOSX/ (775) | oldbackup/__MACOSX/public_html/ (775) | oldbackup/__MACOSX/public_html/administrator/ (775) | oldbackup/__MACOSX/public_html/administrator/components/ (775) |
Database Information :: wrote:Database statistics :: Uptime: 9059366 | Threads: 3 | Questions: 726678346 | Slow queries: 2837 | Opens: 1174091 | Flush tables: 1 | Open tables: 19999 | Queries per second avg: 80.212 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (2.5.0) 1 | com_mailto (2.5.0) 1 |
3rd Party:: WF_SOURCE_TITLE (2.3.1) ? | WF_PREVIEW_TITLE (2.3.1) ? | WF_LISTS_TITLE (2.3.1) ? | WF_DIRECTIONALITY_TITLE (2.3.1) ? | WF_VISUALCHARS_TITLE (2.3.1) ? | WF_IMGMANAGER_TITLE (2.3.1) ? | WF_PRINT_TITLE (2.3.1) ? | WF_BROWSER_TITLE (2.3.1) ? | WF_XHTMLXTRAS_TITLE (2.3.1) ? | WF_CLEANUP_TITLE (2.3.1) ? | WF_ARTICLE_TITLE (2.3.1) ? | WF_AUTOSAVE_TITLE (2.3.1) ? | WF_SPELLCHECKER_TITLE (2.3.1) ? | WF_CONTEXTMENU_TITLE (2.3.1) ? | WF_KITCHENSINK_TITLE (2.3.1) ? | WF_NONBREAKING_TITLE (2.3.1) ? | WF_LINK_TITLE (2.3.1) ? | WF_TABLE_TITLE (2.3.1) ? | WF_TEXTCASE_TITLE (2.3.1) ? | WF_STYLE_TITLE (2.3.1) ? | WF_VISUALBLOCKS_TITLE (2.3.1) ? | WF_ANCHOR_TITLE (2.3.1) ? | WF_CLIPBOARD_TITLE (2.3.1) ? | WF_MEDIA_TITLE (2.3.1) ? | WF_SEARCHREPLACE_TITLE (2.3.1) ? | WF_INLINEPOPUPS_TITLE (2.3.1) ? | WF_LAYER_TITLE (2.3.1) ? | WF_FULLSCREEN_TITLE (2.3.1) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.3.1) ? | WF_LINK_SEARCH_TITLE (2.3.1) ? | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.3.1) ? | WF_LINKS_JOOMLALINKS_TITLE (2.3.1) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.3.1) ? | WF_POPUPS_WINDOW_TITLE (2.3.1) ? | WF_AGGREGATOR_[youtube]_TITLE (2.3.1) ? | WF_AGGREGATOR_VIMEO_TITLE (2.3.1) ? | WF_AGGREGATOR_GOOGLEMAPS_TITLE (2.3.1) ? |

Components :: ADMIN ::
Core :: com_installer (2.5.0) 1 | com_users (2.5.0) 1 | com_joomlaupdate (2.5.0) 1 | com_cache (2.5.0) 1 | com_banners (2.5.0) 1 | com_admin (2.5.0) 1 | com_redirect (2.5.0) 1 | com_checkin (2.5.0) 1 | com_newsfeeds (2.5.0) 1 | com_messages (2.5.0) 1 | com_finder (2.5.0) 1 | com_content (2.5.0) 1 | com_templates (2.5.0) 1 | com_config (2.5.0) 1 | com_weblinks (2.5.0) 1 | com_media (2.5.0) 1 | com_login (2.5.0) 1 | com_menus (2.5.0) 1 | com_categories (2.5.0) 1 | com_search (2.5.0) 1 | com_languages (2.5.0) 1 | com_modules (2.5.0) 1 | com_plugins (2.5.0) 1 | com_cpanel (2.5.0) 1 |
3rd Party:: JCE (2.3.1) ? | JCE File Browser (2.3.1) ? | Editor - JCE (2.3.1) 1 | Editor - JCE (2.3.1) 1 | plg_quickicon_jcefilebrowser (2.5.0) 1 | RSForm (1.4.0 R43) ? | com_jDownloads (2.5.30) ? |

Modules :: SITE ::
Core :: mod_breadcrumbs (2.5.0) 1 | mod_login (2.5.0) 1 | mod_weblinks (2.5.0) 1 | mod_articles_category (2.5.0) 1 | mod_related_items (2.5.0) 1 | mod_articles_latest (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_footer (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_articles_archive (2.5.0) 1 | mod_random_image (2.5.0) 1 | mod_syndicate (2.5.0) 1 | mod_articles_categories (2.5.0) 1 | mod_articles_popular (2.5.0) 1 | mod_stats (2.5.0) 1 | mod_search (2.5.0) 1 | mod_articles_news (2.5.0) 1 | mod_users_latest (2.5.0) 1 | mod_banners (2.5.0) 1 | mod_whosonline (2.5.0) 1 | mod_languages (2.5.0) 1 | mod_wrapper (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_finder (2.5.0) 1 |
3rd Party:: jDownloads Last Updated (2.5.27) 1 | Xpert Captions (3.1) 1 | Bootstrap Menu (1.0.2) 1 | Art Wijmo Menu (1.8.3) 1 | My Apple Style Counter (1.8.0) 1 | JV Counter (3.0.1) 1 | Xpert Tweets (1.0) 1 | Xpert Slider (1.1) 1 | TinyLetter Subscribe for Joomla! (b (2.0) ? | jDownloads Latest (2.5.27) 1 | Simple Marquee (rev 25) 1 | ARI Ext Menu (2.2.7) 1 | Xpert Tabs (2.1) 1 | jDownloads Top (2.5.27) 1 | Newsletter Subscriber (1.4) 1 | Text Scroller (1.0.0) 1 |

Modules :: ADMIN ::
Core :: mod_login (2.5.0) 1 | mod_toolbar (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_title (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_quickicon (2.5.0) 1 | mod_multilangstatus (2.5.0) 1 | mod_version (2.5.0) 1 | mod_popular (2.5.0) 1 | mod_latest (2.5.0) 1 | mod_submenu (2.5.0) 1 | mod_unread (1.6.0) 1 | mod_online (1.6.0) 1 | mod_status (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_logged (2.5.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: Expose Templaet Framework for Jooml (3.0) ? | lib_xef (1.0.4) 1 |

Plugins ::
Core :: plg_editors-xtd_article (2.5.0) 1 | plg_editors-xtd_pagebreak (2.5.0) 1 | plg_editors-xtd_readmore (2.5.0) 1 | plg_editors-xtd_image (2.5.0) 1 | plg_search_contacts (2.5.0) 1 | plg_search_content (2.5.0) 1 | plg_search_categories (2.5.0) 1 | plg_search_newsfeeds (2.5.0) 1 | plg_search_weblinks (2.5.0) 1 | plg_extension_joomla (2.5.0) 1 | plg_content_loadmodule (2.5.0) 1 | plg_content_emailcloak (2.5.0) 1 | plg_content_finder (2.5.0) 1 | plg_content_vote (2.5.0) 1 | plg_content_geshi (2.5.0) 0 | plg_content_pagebreak (2.5.0) 1 | plg_content_joomla (2.5.0) 1 | plg_content_pagenavigation (2.5.0) 1 | plg_authentication_gmail (2.5.0) 0 | plg_authentication_ldap (2.5.0) 0 | plg_authentication_joomla (2.5.0) 1 | plg_finder_contacts (2.5.0) 0 | plg_finder_content (2.5.0) 1 | plg_finder_categories (2.5.0) 0 | plg_finder_newsfeeds (2.5.0) 0 | plg_finder_weblinks (2.5.0) 0 | plg_captcha_recaptcha (2.5.0) 1 | plg_system_debug (2.5.0) 1 | plg_system_logout (2.5.0) 1 | plg_system_remember (2.5.0) 1 | plg_system_log (2.5.0) 1 | plg_system_sef (2.5.0) 1 | plg_system_highlight (2.5.0) 1 | plg_system_languagefilter (2.5.0) 0 | plg_system_p3p (2.5.0) 1 | plg_system_redirect (2.5.0) 1 | plg_system_languagecode (2.5.0) 0 | plg_system_cache (2.5.0) 0 | plg_quickicon_extensionupdate (2.5.0) 1 | plg_quickicon_joomlaupdate (2.5.0) 1 | plg_user_contactcreator (2.5.0) 0 | plg_user_profile (2.5.0) 0 | plg_user_joomla (2.5.0) 1 |
3rd Party:: Button - jDownloads Content (2.5) 0 | plg_search_jdownloads (2.5) 0 | jNews Share Bot (2.1) ? | jNews Tag: Subscriber (2.1) ? | jNews Forward to Friend (2.1) ? | jNews Tag: Site Links (2.1) ? | jNews Tag: Date and Time (2.1) ? | jNews Content Bot (2.6) ? | jNews Tag: Subscriptions (2.1) ? | jDownloads Example - Example Plugin (2.5) ? | Content - jDownloads (2.5.25 Beta) 0 | Content - Article (1.0) 1 | Editor - JCE (2.3.1) 1 | plg_editors_codemirror (1.0) 1 | plg_editors_tinymce (3.5.4.1) 1 | System - Jpopmessages (0.3.1) 0 | plg_system_expose (4.0) 1 | plg_system_jdownloads (2.5.1) 1 | System - JV Counter (3.0.1) 1 | System - JCE MediaBox (1.1.13) 1 | plg_quickicon_jcefilebrowser (2.5.0) 1 | jNews User Synchronization (2.1) ? |
Templates Discovered :: wrote:Templates :: SITE :: beez_20 (2.5.0) 1 | Tx_sanity (2.0) ? | atomic (2.5.0) 1 | beez5 (2.5.0) 1 |
Templates :: ADMIN :: bluestork (2.5.0) 1 | hathor (2.5.0) 1 |
Last edited by imanickam on Wed Jul 24, 2019 6:05 am, edited 2 times in total.
Reason: Split from the topic https://forum.joomla.org/viewtopic.php?f=708&t=965082. In the future, for your issues, please create a separate topic.

 
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leolam
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Re: Unable login frontend / backend with no error

Post by leolam » Wed Jul 24, 2019 4:37 am

Not that bizarre. Did you look at your FPA output? Noticed
PHP Supports J! 2.5.8: No
You need to run this site on PHP 5.6, upgrade Joomla to 3.9.10 and run that with PHP 7.2

Leo 8)
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V_I_R_U_S
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Re: Unable login frontend / backend with no error

Post by V_I_R_U_S » Wed Jul 24, 2019 5:06 am

Tried to run with Php 5.6 but no luck

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Per Yngve Berg
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Re: Can't Login to Admin after restoring the site

Post by Per Yngve Berg » Wed Jul 24, 2019 10:57 am

Not sure if 2.5.8 runs with php 5.6. Update to 2.5
28

V_I_R_U_S
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Re: Can't Login to Admin after restoring the site

Post by V_I_R_U_S » Thu Jul 25, 2019 1:25 am

I was going through the procedure to upgrade to Joomla 3.x and seems like I need to check the compatibility of Extensions and theme from Joomla admin panel and upgrade to 3.x from admin panel also.
But how would I do that if I am unable to login to admin backend :|

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Per Yngve Berg
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Re: Can't Login to Admin after restoring the site

Post by Per Yngve Berg » Thu Jul 25, 2019 3:22 pm


V_I_R_U_S
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Re: Can't Login to Admin after restoring the site

Post by V_I_R_U_S » Tue Aug 06, 2019 12:12 am

Thanks a lot :) ..It was a lifesaver..Now i can login to admin panel..However the Menu disappeared after this update... I tried selecting php 5.6 but did not work (Even if i select Php 5.6 from cPanel and when I checked system information from Joomla admin panel it shows as PHP Version 7.1.14...Anything i am missing here??

Thanks again for the awesome support!!
Per Yngve Berg wrote:
Thu Jul 25, 2019 3:22 pm
https://downloads.joomla.org/cms/joomla ... format=zip

Unzip and upload to your site.

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sozzled
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Re: Can't Login to Admin after restoring the site

Post by sozzled » Tue Aug 06, 2019 12:27 am

V_I_R_U_S wrote:
Tue Aug 06, 2019 12:12 am
I tried selecting PHP 5.6 but did not work (Even if i select PHP 5.6 from cPanel and when I checked system information from Joomla admin panel it shows as PHP 7.1.14).
FWIW, I tangled myself in selecting PHP the other day until I realised that I need to click a link to make the version "stick".

1) Click the "version selector" dropdown
2) Select the version
3) Click Set as current
phpSelector.jpg
The above screenshot is only an example. J! 2.5 does not work with PHP 7.x; J! 2.5 is dead, anyway.
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Re: Can't Login to Admin after restoring the site

Post by V_I_R_U_S » Tue Aug 06, 2019 12:41 am

Thanks for the illustration, I hope I selected PHP version as you outlined.

See the screenshot of PHP selector page in the cPanel

Image
sozzled wrote:
Tue Aug 06, 2019 12:27 am
V_I_R_U_S wrote:
Tue Aug 06, 2019 12:12 am
I tried selecting PHP 5.6 but did not work (Even if i select PHP 5.6 from cPanel and when I checked system information from Joomla admin panel it shows as PHP 7.1.14).
FWIW, I tangled myself in selecting PHP the other day until I realised that I need to click a link to make the version "stick".

1) Click the "version selector" dropdown
2) Select the version
3) Click Set as current
phpSelector.jpg
The above screenshot is only an example. J! 2.5 does not work with PHP 7.x; J! 2.5 is dead, anyway.

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sozzled
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Re: Can't Login to Admin after restoring the site

Post by sozzled » Tue Aug 06, 2019 3:31 am

It looks OK to me. The only other thing I might do is to click the Update button shown in the screenshot. However, in the overall situation, the strategy is to persevere and move the site to J! 3.9.10 as soon as possible and then change to PHP 7.x quickly thereafter ... to avoid being left behind.
https://www.kuneze.com/blog
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