Site Disappeared

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Gyabb
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Site Disappeared

Post by Gyabb » Tue Feb 15, 2011 12:15 am

I logged into the front end of my site and everything was working fine but when I clicked log out, it took me to a blank page. from since, I have not been able to access my site. http://www.gyabb.com. All pages are blank.

Please help

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RussW
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Location: Sunshine Coast, Queensland, Australia
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Re: Site Disappeared

Post by RussW » Tue Feb 15, 2011 1:06 am

What was the last thing you did? Copy and Paste some article content from MS word maybe? If so, login to the back-end site and delete it. MS Word formatting can sometimes mess things up.

Ypu have a "Poll Module" error on the front page, try disabling that module and see if everything comes back to you.
Joomla! on the fabulous Sunshine Coast...
hotmango, web & print http://www.hotmango.me/
The Styleguyz https://www.thestyleguyz.com/

Gyabb
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Joined: Sun Feb 13, 2011 5:12 pm

Re: Site Disappeared

Post by Gyabb » Fri Feb 18, 2011 1:01 am

SOLVED

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RussW
Joomla! Exemplar
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Posts: 9349
Joined: Sun Oct 22, 2006 4:42 am
Location: Sunshine Coast, Queensland, Australia
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Re: Site Disappeared

Post by RussW » Fri Feb 18, 2011 4:05 am

Would you like to explain the resolution, so as to provide other users with a potential problem fix?
Joomla! on the fabulous Sunshine Coast...
hotmango, web & print http://www.hotmango.me/
The Styleguyz https://www.thestyleguyz.com/

Gyabb
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Sun Feb 13, 2011 5:12 pm

Re: Site Disappeared

Post by Gyabb » Fri Feb 18, 2011 2:20 pm

Well it was the Community Poll's Random Poll module that was causing the problem. Once I uninstalled that Random Poll module, the site came back. I tried again to reinstall the module and it did not show up in my module list. I contacted Community Poll and they installed it for me. Now it works fine.

The fix was basically uninstalling the module. So I would say to anyone who has that problem to uninstall the last module they installed before the problem occurred.


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