Page 1 of 1

Can't access Admnistration Panel (Blank Screen)

Posted: Thu Oct 06, 2016 12:38 pm
by RCwm
Hi,
when i try to accesso my administration panel i get a blank screen.
I've read all the post i've found on this but i can't solve it.

Could you please help me?

[url]http://www.[link redacted]/administrator[/url]

Re: Can't access Admnistration Panel (Blank Screen)

Posted: Thu Oct 06, 2016 8:08 pm
by brian
Someone has hacked your website and edited the index.php of the isis admin template with the following code in the head

Code: Select all

  <style type="text/css">
html { display:none }
  </style>

Re: Can't access Admnistration Panel (Blank Screen) [solved]

Posted: Fri Oct 07, 2016 1:58 am
by RCwm
Hi, thanks for the answer
I tought it was a failsafe protection of joomla.

Now i can login but i can't edit / save articles.

What could be causing this ?

p.s.
there are some errors into the console:

GET http://www.[link redacted]/media/system/js/mootools-core.js
GET http://www.[link redacted]/media/system/js/core.js
GET http://www.[link redacted]/media/system/js/mootools-more.js
GET http://www.[link redacted]/media/system/js/validate.js
GET http://www.[link redacted]/media/system/js/modal.js
GET http://www.[link redacted]/media/system/js/calendar-setup.js
GET http://www.[link redacted]/media/system/js/calendar.js
GET http://www.[link redacted]/media/system/js/modal.js
GET http://www.[link redacted]/media/system/js/calendar.js
GET http://www.[link redacted]/media/system/js/calendar-setup.js
Uncaught TypeError: window.addEvent is not a function
Uncaught TypeError: Joomla.submitform is not a function

Re: Can't access Admnistration Panel (Blank Screen)

Posted: Mon Oct 10, 2016 12:50 am
by RCwm
Solved:

It was an error in a .htaccess file with a rule suddenly introduced by an update/plugin or banned by the host.

I had to comment it out adding a # and enabling a failsafe protection from the host.

Nor hacks nor joomla security involved.