Cannot login to Administrator: error 500

Discussion regarding Joomla! 2.5 security issues.

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Gatvol911
Joomla! Apprentice
Joomla! Apprentice
Posts: 5
Joined: Tue Mar 31, 2020 10:30 am

Cannot login to Administrator: error 500

Post by Gatvol911 » Tue Mar 31, 2020 1:29 pm

Hi
One of my sites (Joomla 2.5) cannot be accessed via the Administrator, due to passwords lost and the site being hacked. The site is visible and functioning as it should. I have access to the cpanel via a WHM account.
I have tried for 4 days now to gain access in all manners possible as described on this and other forums.
I tried to run the AFP script on the site without success - only Error 404 returned.
Changing passwords in PhPmy Admin - no success
Editing configuration.php - no success
Adding users or Super Users - no success
Still getting Error 500.
Error logs visible on site empty.

Can anybody please assist - I have reached my ceiling of knowledge with Joomla.

Regards
Last edited by toivo on Tue Mar 31, 2020 2:37 pm, edited 1 time in total.
Reason: mod note: moved from 2.x Administration

Gatvol911
Joomla! Apprentice
Joomla! Apprentice
Posts: 5
Joined: Tue Mar 31, 2020 10:30 am

Re: Cannot login to Administrator: error 500

Post by Gatvol911 » Tue Mar 31, 2020 1:36 pm

Will it help to load a fresh install of Joomla over the existing installation, without damaging the site's operation and functioning?


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