HTTP Error 500 - Internal Server Error in joomla Backend

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Schischitza
Joomla! Fledgling
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HTTP Error 500 - Internal Server Error in joomla Backend

Post by Schischitza » Thu Nov 01, 2012 8:30 am

On my new server I encountered the problem that I get an Internal Server Error in the backend module when I save the configuration or try to add a new menu item.

I checked all permissions - they seem to be OK.
Thank you for your hints
Problem Description :: Forum Post Assistant (v1.2.3) : 1st November 2012 wrote:HTTP Error 500 when savig configuration ands adding new menu items
Forum Post Assistant (v1.2.3) : 1st November 2012 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.7-Stable (Ember) 13-September-2012
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Read-Only (444) | Owner: 0 (uid: /gid: ) | Group: 0 (gid: ) | Valid For: 2.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 1 | Cache: 1 | FTP Layer: 0 | SSL: 0 | Error Reporting: maximum | Site Debug: 1 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Windows NT | OS Version: 6.1 | Technology: i586 | Web Server: Microsoft-IIS/7.5 | Encoding: gzip, deflate | Doc Root: C:/Inetpub/vhosts/lichtwelle.at/httpdocs | System TMP Writable: No

PHP Configuration :: Version: 5.3.17 | PHP API: cgi-fcgi | Session Path Writable: Unknown | Display Errors: | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: 0 | Magic Quotes: | Safe Mode: off | Open Base: C:/Inetpub/vhosts/lichtwelle.at\;C:\Windows\Temp\ | Uploads: 1 | Max. Upload Size: 10M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 60 | Memory Limit: 128M

MySQL Configuration :: Version: 5.1.56-community (Client:mysqlnd 5.0.8-dev - 20102224 - $Id: 65fe78e70ce53d27a6cd578597722950e490b0d0 $) | Host: --protected-- (--protected--) | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 4.05 MiB | #of Tables: 84
Detailed Environment :: wrote:PHP Extensions :: Core (5.3.17) | bcmath () | calendar () | ctype () | date (5.3.17) | ereg () | filter (0.11.0) | ftp () | hash (1.0) | iconv () | json (1.2.1) | mcrypt () | SPL (0.2) | odbc (1.0) | pcre () | Reflection ($Id: 593a0506b01337cfaf9f63ebc12cd60523fc2c41 $) | session () | standard (5.3.17) | mysqlnd (mysqlnd 5.0.8-dev - 20102224 - $Id: 65fe78e70ce53d27a6cd578597722950e490b0d0 $) | tokenizer (0.1) | zip (1.11.0) | zlib (1.1) | libxml () | dom (20031129) | PDO (1.0.4dev) | openssl () | SimpleXML (0.1) | wddx () | xml () | xmlreader (0.1) | xmlwriter (0.1) | cgi-fcgi () | curl () | gd () | gettext () | imap () | mbstring () | mysql (1.0) | mysqli (0.1) | Phar (2.0.1) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | sockets () | SQLite (2.0-dev) | xsl (0.1) | sqlsrv (2.0.1802.200) | pdo_sqlsrv (2.0.1802.200) | mhash () | ionCube Loader () | Zend Engine (2.3.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_admin/ (777) | administrator/components/com_admin/controllers/ (777) | administrator/components/com_admin/helpers/ (777) | administrator/components/com_admin/helpers/html/ (777) | administrator/components/com_admin/models/ (777) | administrator/components/com_admin/models/forms/ (777) | administrator/components/com_admin/sql/ (777) |
Database Information :: wrote:Database _FPA_STATS :: Uptime: 4949975 | Threads: 3 | Questions: 4800481 | Slow queries: 2 | Opens: 263001 | Flush tables: 1 | Open tables: 64 | Queries per second avg: 0.969 |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (2.5.0) | com_wrapper (2.5.0) |
Components :: ADMIN :: com_admin (2.5.0) | com_banners (2.5.0) | com_cache (2.5.0) | com_categories (2.5.0) | com_checkin (2.5.0) | com_config (2.5.0) | com_content (2.5.0) | com_cpanel (2.5.0) | com_finder (2.5.0) | com_installer (2.5.0) | JEvents (2.2.8) | jNews CB Plugin (1.8) | jNews Forward to Friend (2.0) | jNews Content Bot (2.5) | jNews K2 Bot (2.0) | jNews Share Bot (2.0) | jNews User Synchronization (2.0) | jNews Module (2.0) | jNews Tag: Date and Time (2.0) | jNews Tag: Site Links (2.0) | jNews Tag: Subscriber (2.0) | jNews Tag: Subscriptions (2.0) | VirtueMart Products (2.0) | jNews-Virtuemart Newsletter Su (2.5) | jNews (7.7.1) | com_joomlaupdate (2.5.0) | com_languages (2.5.0) | com_login (2.5.0) | com_media (2.5.0) | com_menus (2.5.0) | com_messages (2.5.0) | com_modules (2.5.0) | com_newsfeeds (2.5.0) | com_plugins (2.5.0) | com_redirect (2.5.0) | com_search (2.5.0) | com_templates (2.5.0) | com_users (2.5.0) | com_weblinks (2.5.0) |

Modules :: SITE :: mod_articles_archive (2.5.0) | mod_articles_categories (2.5.0) | mod_articles_category (2.5.0) | mod_articles_latest (2.5.0) | mod_articles_news (2.5.0) | mod_articles_popular (2.5.0) | mod_banners (2.5.0) | mod_breadcrumbs (2.5.0) | mod_custom (2.5.0) | mod_feed (2.5.0) | mod_finder (2.5.0) | mod_footer (2.5.0) | jNews Module (2.0) | mod_languages (2.5.0) | mod_login (2.5.0) | mod_menu (2.5.0) | mod_random_image (2.5.0) | mod_related_items (2.5.0) | mod_search (2.5.0) | mod_stats (2.5.0) | mod_syndicate (2.5.0) | mod_users_latest (2.5.0) | mod_weblinks (2.5.0) | mod_whosonline (2.5.0) | mod_wrapper (2.5.0) |
Modules :: ADMIN :: mod_custom (2.5.0) | mod_feed (2.5.0) | mod_latest (2.5.0) | mod_logged (2.5.0) | mod_login (2.5.0) | mod_menu (2.5.0) | mod_multilangstatus (2.5.0) | mod_popular (2.5.0) | mod_quickicon (2.5.0) | mod_status (2.5.0) | mod_submenu (2.5.0) | mod_title (2.5.0) | mod_toolbar (2.5.0) | mod_version (2.5.0) |

Plugins :: SITE :: plg_authentication_gmail (2.5.0) | plg_authentication_joomla (2.5.0) | plg_authentication_ldap (2.5.0) | plg_captcha_recaptcha (2.5.0) | plg_content_emailcloak (2.5.0) | plg_content_finder (2.5.0) | plg_content_geshi (2.5.0) | plg_content_joomla (2.5.0) | plg_content_loadmodule (2.5.0) | plg_content_pagebreak (2.5.0) | plg_content_pagenavigation (2.5.0) | plg_content_vote (2.5.0) | plg_editors_codemirror (1.0) | plg_editors_tinymce (3.5.4.1) | plg_editors-xtd_article (2.5.0) | plg_editors-xtd_image (2.5.0) | plg_editors-xtd_pagebreak (2.5.0) | plg_editors-xtd_readmore (2.5.0) | plg_extension_joomla (2.5.0) | plg_finder_categories (2.5.0) | plg_finder_contacts (2.5.0) | plg_finder_content (2.5.0) | plg_finder_newsfeeds (2.5.0) | plg_finder_weblinks (2.5.0) | jNews Forward to Friend (2.0) | jNews Content Bot (2.5) | jNews Share Bot (2.0) | jNews Tag: Date and Time (2.0) | jNews Tag: Site Links (2.0) | jNews Tag: Subscriber (2.0) | jNews Tag: Subscriptions (2.0) | plg_quickicon_extensionupdate (2.5.0) | plg_quickicon_joomlaupdate (2.5.0) | plg_search_categories (2.5.0) | plg_search_contacts (2.5.0) | plg_search_content (2.5.0) | plg_search_newsfeeds (2.5.0) | plg_search_weblinks (2.5.0) | plg_system_cache (2.5.0) | plg_system_debug (2.5.0) | System - Google Analytics 4 Jo (1.0) | plg_system_highlight (2.5.0) | plg_system_languagecode (2.5.0) | plg_system_languagefilter (2.5.0) | plg_system_log (2.5.0) | plg_system_logout (2.5.0) | plg_system_p3p (2.5.0) | plg_system_redirect (2.5.0) | plg_system_remember (2.5.0) | plg_system_sef (2.5.0) | plg_user_contactcreator (2.5.0) | jNews User Synchronization (2.0) | plg_user_joomla (2.5.0) | plg_user_profile (2.5.0) |
Templates Discovered :: wrote:Templates :: SITE :: atomic (2.5.0) | beez5 (2.5.0) | beez_20 (2.5.0) | GreenAppleV2 (1.8) | GreenAppleV2 (1.8) |
Templates :: ADMIN :: bluestork (2.5.0) | hathor (2.5.0) |

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humvee
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Posts: 14713
Joined: Wed Aug 17, 2005 10:27 pm
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Re: HTTP Error 500 - Internal Server Error in joomla Backend

Post by humvee » Fri Nov 02, 2012 9:00 pm

Joomla configuration.php is set to file permission 444 - which is the desired setting when all configuration is completed - and needs to be 644 when you are still making changes.

Your database collation character set is incorrect this must be UTF8-general-ci and you currently have it set to latin1_swedish_ci (Character Set: latin1).

Did the issue occur before you started installing all the extensions that you have added?

System tmp is showing as not writeable but I am unsure personally whether this is a particular issue of yours or one that the FPA is causing a false negative response for as I have no IIS installation currently to compare it with.

Separately and not necessarily related:

You also seem to have the same site template ( GreenAppleV2 (1.8 )installed twice for some reason.

You also seem to have a number of extensions that relate to other Components such as VirtueMart and Community Builder and you should make sure that these are not enabled otherwise that may cause some issues.


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