No permission for administrator from US

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tomas_5
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No permission for administrator from US

Post by tomas_5 » Sun Jun 19, 2016 7:57 pm

Dear friends,

I really would like to ask you for help. I was used to make a joomla websites from Europe, where I never had a problem with administrator permissions like this. Now I have already moved to US, and if I want to go to my administrator panel, I get an error 403 Forbiden - You don't have permission to access /administrator/ on this server.

I dont know why I cant go to admin panel, but there is no splash screen for login or something. However, I am able to connect to FTP. I also tried delete my cache in browser, and I also tried to use other browsers, but I was not success.

Also when somebody from Europe is trying to go to admin panel, for him it is possible and it works.

Could it be blocked because of my IP address in US or something like this? Could you please help me, where can be a problem?

Thank you,

 
itoctopus
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Re: No permission for administrator from US

Post by itoctopus » Sun Jun 19, 2016 9:47 pm

Check the .htaccess file for any rules whitelisting Europe. If you can't find anything there, then the whitelisting might be done in a Joomla plugin (check the #__extensions folder for any plugin whitelisting countries), or it might be done at the server level.
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tomas_5
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Re: No permission for administrator from US

Post by tomas_5 » Mon Jun 20, 2016 12:40 am

Thank you for quick answer. I tried to find something in .htaccess, but there is nothing like that. Then I tried to delete whole .htaccess file (have backup loccaly), but nothing changed on the admin panel.

I also tried it in root/plugins/extension, but I didnt find there anything about whitelist.

Is it possible that it could be on the server, but when I try to go to website by itself, i can reach it. I cannot reach only the admin panel.

Do you have any additional ideas?

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Webdongle
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Re: No permission for administrator from US

Post by Webdongle » Mon Jun 20, 2016 12:53 am

/administrator/.htaccess any ip rules in there ?

You could have installed a security extension in Joomla. http://forum.joomla.org/viewtopic.php?f=621&t=582860 please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

tomas_5
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Re: No permission for administrator from US

Post by tomas_5 » Tue Jun 21, 2016 1:19 am

Problem Description :: Forum Post Assistant (v1.2.7) : 21st June 2016 wrote:Forbidden permissions to admin panel in US
Log/Error Message :: Forum Post Assistant (v1.2.7) : 21st June 2016 wrote:You don't have permission to access /administrator on this server.
Actions Taken To Resolve by Forum Post Assistant (v1.2.7) 21st June 2016 wrote:delete cache in browser, use different browsers, tried to find whitelist for europe - didnt find,
Forum Post Assistant (v1.2.7) : 21st June 2016 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.28-Stable (Ember) 10-December-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Writable (644) | Owner: vh012200 (uid: 1/gid: 1) | Group: ftp-vh012200 (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 0 | Cache: 1 | FTP Layer: 0 | SSL: 0 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-431.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: /home/vh012200/www_root | System TMP Writable: No

PHP Configuration :: Version: 5.4.46-dev | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 4177 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: /home/vh012200:/usr/share/pear | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.5.40-log (Client:mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | Host: --protected-- (--protected--) | Collation: utf8_slovak_ci (Character Set: utf8) | Database Size: 2.11 MiB | #of Tables:  245
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.46-dev) | date (5.4.46-dev) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7) | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | ftp () | gd () | gettext () | gmp () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | ldap () | mbstring () | mcrypt () | standard (5.4.46-dev) | mysql (1.0) | mysqlnd (mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | odbc (1.0) | pcntl () | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | Phar (2.0.1) | posix () | pspell () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | imap () | shmop () | SimpleXML (0.1) | snmp (0.1) | soap () | sockets () | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | sysvmsg () | sysvsem () | sysvshm () | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | cgi-fcgi () | memcache (2.2.7) | Zend Engine (2.4.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

Elevated Permissions (First 10) :: images/contact/ (775) | images/hotel/ (775) | images/partner/ (775) | images/program/ (775) | images/program1/ (775) | images/travel/ (775) | images/travel_content/ (775) | templates/j51_juniper/images/banners/ (775) | templates/j51_juniper/images/home/ (775) | templates/j51_juniper/images/venue/ (775) |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (2.5.0) | com_wrapper (2.5.0) |
Components :: ADMIN :: com_templates (2.5.0) | com_joomlaupdate (2.5.0) | com_newsfeeds (2.5.0) | com_media (2.5.0) | com_messages (2.5.0) | com_users (2.5.0) | com_finder (2.5.0) | com_weblinks (2.5.0) | com_redirect (2.5.0) | com_banners (2.5.0) | com_menus (2.5.0) | com_login (2.5.0) | com_config (2.5.0) | com_checkin (2.5.0) | com_cpanel (2.5.0) | com_search (2.5.0) | com_installer (2.5.0) | com_plugins (2.5.0) | com_categories (2.5.0) | com_content (2.5.0) | com_modules (2.5.0) | com_cache (2.5.0) | com_admin (2.5.0) | com_languages (2.5.0) |

Modules :: SITE :: mod_random_image (2.5.0) | mod_footer (2.5.0) | mod_banners (2.5.0) | J51_GridGallery (1.0) | mod_login (2.5.0) | mod_finder (2.5.0) | mod_weblinks (2.5.0) | Responsive Contact Form (3.0) | ImageSlideShow (1.0) | joombig banner auto slider (1.0) | mod_related_items (2.5.0) | mod_articles_archive (2.5.0) | ARI Image Slider (2.1.13) | ARI Image Slider (2.1.13) | SP Simple [youtube] (1.5) | mod_articles_latest (2.5.0) | J51_ThumbsGallery (1.0) | mod_users_latest (2.5.0) | Facebook Fan Page (5.0.0) | mod_stats (2.5.0) | mod_languages (2.5.0) | mod_articles_popular (2.5.0) | JB Maps (1.2.5) | Facebook Like Box Genius (2.00) | mod_syndicate (2.5.0) | mod_articles_categories (2.5.0) | Advanced Facebook Like Box (1.1) | mod_custom (2.5.0) | mod_articles_news (2.5.0) | mod_wrapper (2.5.0) | mod_breadcrumbs (2.5.0) | Facebook Likebox (1.0) | J51_SlideshowModule (1.0) | mod_search (2.5.0) | mod_feed (2.5.0) | mod_whosonline (2.5.0) | POWr Price Table (3.0) | mod_articles_category (2.5.0) | mod_menu (2.5.0) |
Modules :: ADMIN :: mod_popular (2.5.0) | mod_login (2.5.0) | mod_quickicon (2.5.0) | mod_latest (2.5.0) | mod_status (2.5.0) | mod_submenu (2.5.0) | mod_toolbar (2.5.0) | mod_title (2.5.0) | mod_version (2.5.0) | mod_custom (2.5.0) | mod_logged (2.5.0) | mod_multilangstatus (2.5.0) | mod_feed (2.5.0) | mod_menu (2.5.0) |

Plugins :: SITE :: plg_search_newsfeeds (2.5.0) | plg_search_content (2.5.0) | plg_search_contacts (2.5.0) | plg_search_weblinks (2.5.0) | plg_search_categories (2.5.0) | plg_finder_newsfeeds (2.5.0) | plg_finder_content (2.5.0) | plg_finder_contacts (2.5.0) | plg_finder_weblinks (2.5.0) | plg_finder_categories (2.5.0) | plg_content_joomla (2.5.0) | plg_content_finder (2.5.0) | pdf_embed (2.1.5) | plg_content_pagebreak (2.5.0) | [youtube] (1.1) | plg_content_vote (2.5.0) | googleMaps (2.5.23) | plg_content_pagenavigation (2.5.0) | plg_content_geshi (2.5.0) | plg_content_emailcloak (2.5.0) | POWr Shortcodes (3.0) | plg_content_loadmodule (2.5.0) | plg_authentication_joomla (2.5.0) | plg_authentication_gmail (2.5.0) | plg_authentication_ldap (2.5.0) | PLG_EOSNOTIFY (2.5.0) | plg_quickicon_extensionupdate (2.5.0) | plg_quickicon_joomlaupdate (2.5.0) | plg_extension_joomla (2.5.0) | plg_editors-xtd_article (2.5.0) | plg_editors-xtd_pagebreak (2.5.0) | plg_editors-xtd_readmore (2.5.0) | POWr Icon (1.0) | pdf_btn (2.1.5) | plg_editors-xtd_image (2.5.0) | plg_system_sef (2.5.0) | plg_system_logout (2.5.0) | System - Google Maps (3.3) | plg_system_cache (2.5.0) | plg_system_languagecode (2.5.0) | plg_system_highlight (2.5.0) | plg_system_debug (2.5.0) | plg_system_log (2.5.0) | plg_system_p3p (2.5.0) | plg_system_languagefilter (2.5.0) | plg_system_redirect (2.5.0) | plg_system_remember (2.5.0) | plg_editors_codemirror (1.0) | plg_editors_tinymce (3.5.11) | plg_user_joomla (2.5.0) | plg_user_profile (2.5.0) | plg_user_contactcreator (2.5.0) | plg_captcha_recaptcha (2.5.0) |
Templates Discovered :: wrote:Templates :: SITE :: atomic (2.5.0) | beez5 (2.5.0) | beez_20 (2.5.0) | J51_Juniper (1.0) |
Templates :: ADMIN :: hathor (2.5.0) | bluestork (2.5.0) |

tomas_5
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Re: No permission for administrator from US

Post by tomas_5 » Thu Jun 23, 2016 12:42 pm

I dont know if my previous post about FPA can help me, or maybe it can help you to tell me, if something is wrong.
I am really desperate and i dont know what else i would try to solve my problem..

Thanks

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Webdongle
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Re: No permission for administrator from US

Post by Webdongle » Sat Jun 25, 2016 9:50 am

/administrator/.htaccess any ip rules in there ?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

 

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