links not working

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coolcatt2020
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links not working

Post by coolcatt2020 » Thu Feb 23, 2017 4:02 pm

I am very new at this but I have been managing our churches website and recently our links have stopped working. I may have inadvertently changed something but don't know how to undo what I did, any help would be appreciated.
I am using 2.5.16

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imanickam
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Re: links not working

Post by imanickam » Thu Feb 23, 2017 4:42 pm

Have you installed any extension or template before this issue happened?

Whether anything (e.g., PHP version) changed in the environment?

What is your site's URL so that others can see what is happening and offer suggestions?

Note:
Be informed that Joomla! 2.5 is no longer supported. The last version of Joomla! is 2.5.28 and a security hotfix patch after that.
You have to migrate your site to Joomla! 3.6.5, the latest version of Joomla! Of course you have to do the upgrade in a different environment, test it, and then upgrading the site in the production environment.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Translations Coordination Team | Tamil (தமிழ்) Translation Team

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coolcatt2020
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Posts: 6
Joined: Thu Feb 23, 2017 3:48 pm

Re: links not working

Post by coolcatt2020 » Fri Feb 24, 2017 2:23 am

won't let me post url

coolcatt2020
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Re: links not working

Post by coolcatt2020 » Fri Feb 24, 2017 2:25 am

abbottscreek

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imanickam
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Re: links not working

Post by imanickam » Fri Feb 24, 2017 2:49 am

Based on your first post, I checked the URL with .org domain extension and i believe that this is the site you are referring to.

After reviewing the URL structure of the links/pages, I assume that the options Search Engine Friendly URLs with URL Rewriting are enabled in the Global Configuration. Check whether a file named .htaccess is available in the directory where Joomla! is installed. If it does not exist, rename the file htaccess.txt to .htaccess

Do you have a back-up of the working site before you made changes?
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Translations Coordination Team | Tamil (தமிழ்) Translation Team

Eegan - Support the poor and underprivileged

coolcatt2020
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Thu Feb 23, 2017 3:48 pm

Re: links not working

Post by coolcatt2020 » Fri Feb 24, 2017 10:00 pm

yes that is the url, for some reason it won't let me post it in the posts. I don't have a backup. I just open browser and log in.as I said it was just dropped in my lap the prior manager refuses to help

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imanickam
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Re: links not working

Post by imanickam » Sat Feb 25, 2017 3:46 am

imanickam wrote:Check whether a file named .htaccess is available in the directory where Joomla! is installed. If it does not exist, rename the file htaccess.txt to .htaccess
First I would check this.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Translations Coordination Team | Tamil (தமிழ்) Translation Team

Eegan - Support the poor and underprivileged

coolcatt2020
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Posts: 6
Joined: Thu Feb 23, 2017 3:48 pm

Re: links not working

Post by coolcatt2020 » Sat Feb 25, 2017 3:54 am

I guess I don't have that installed on my computer, it is or was on the secretaries computer at church. I don't know if she changed anything or not. there only change I have made was to the website was under the main menu layout. I changed the intro articles from 4 to 8 and that was all. It had been working until this week I didn't make any changes lately

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imanickam
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Re: links not working

Post by imanickam » Sat Feb 25, 2017 4:02 am

You have to check wherever the site is hosted from.

Do you have access to the cPanel of the domain/url? You need this to check the files.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Translations Coordination Team | Tamil (தமிழ்) Translation Team

Eegan - Support the poor and underprivileged

coolcatt2020
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Posts: 6
Joined: Thu Feb 23, 2017 3:48 pm

Re: links not working

Post by coolcatt2020 » Tue Feb 28, 2017 3:39 pm

thanks for all help, it turns out our Site is hosted by Blue Host, the problem was on their end and it was the htaccess file


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