links not working
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- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
links not working
I am very new at this but I have been managing our churches website and recently our links have stopped working. I may have inadvertently changed something but don't know how to undo what I did, any help would be appreciated.
I am using 2.5.16
I am using 2.5.16
- imanickam
- Joomla! Master
- Posts: 28202
- Joined: Wed Aug 13, 2008 2:57 am
- Location: Chennai, India
Re: links not working
Have you installed any extension or template before this issue happened?
Whether anything (e.g., PHP version) changed in the environment?
What is your site's URL so that others can see what is happening and offer suggestions?
Note:
Be informed that Joomla! 2.5 is no longer supported. The last version of Joomla! is 2.5.28 and a security hotfix patch after that.
You have to migrate your site to Joomla! 3.6.5, the latest version of Joomla! Of course you have to do the upgrade in a different environment, test it, and then upgrading the site in the production environment.
Whether anything (e.g., PHP version) changed in the environment?
What is your site's URL so that others can see what is happening and offer suggestions?
Note:
Be informed that Joomla! 2.5 is no longer supported. The last version of Joomla! is 2.5.28 and a security hotfix patch after that.
You have to migrate your site to Joomla! 3.6.5, the latest version of Joomla! Of course you have to do the upgrade in a different environment, test it, and then upgrading the site in the production environment.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
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- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
Re: links not working
won't let me post url
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- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
Re: links not working
abbottscreek
- imanickam
- Joomla! Master
- Posts: 28202
- Joined: Wed Aug 13, 2008 2:57 am
- Location: Chennai, India
Re: links not working
Based on your first post, I checked the URL with .org domain extension and i believe that this is the site you are referring to.
After reviewing the URL structure of the links/pages, I assume that the options Search Engine Friendly URLs with URL Rewriting are enabled in the Global Configuration. Check whether a file named .htaccess is available in the directory where Joomla! is installed. If it does not exist, rename the file htaccess.txt to .htaccess
Do you have a back-up of the working site before you made changes?
After reviewing the URL structure of the links/pages, I assume that the options Search Engine Friendly URLs with URL Rewriting are enabled in the Global Configuration. Check whether a file named .htaccess is available in the directory where Joomla! is installed. If it does not exist, rename the file htaccess.txt to .htaccess
Do you have a back-up of the working site before you made changes?
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
-
- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
Re: links not working
yes that is the url, for some reason it won't let me post it in the posts. I don't have a backup. I just open browser and log in.as I said it was just dropped in my lap the prior manager refuses to help
- imanickam
- Joomla! Master
- Posts: 28202
- Joined: Wed Aug 13, 2008 2:57 am
- Location: Chennai, India
Re: links not working
First I would check this.imanickam wrote:Check whether a file named .htaccess is available in the directory where Joomla! is installed. If it does not exist, rename the file htaccess.txt to .htaccess
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
-
- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
Re: links not working
I guess I don't have that installed on my computer, it is or was on the secretaries computer at church. I don't know if she changed anything or not. there only change I have made was to the website was under the main menu layout. I changed the intro articles from 4 to 8 and that was all. It had been working until this week I didn't make any changes lately
- imanickam
- Joomla! Master
- Posts: 28202
- Joined: Wed Aug 13, 2008 2:57 am
- Location: Chennai, India
Re: links not working
You have to check wherever the site is hosted from.
Do you have access to the cPanel of the domain/url? You need this to check the files.
Do you have access to the cPanel of the domain/url? You need this to check the files.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged
-
- Joomla! Apprentice
- Posts: 6
- Joined: Thu Feb 23, 2017 3:48 pm
Re: links not working
thanks for all help, it turns out our Site is hosted by Blue Host, the problem was on their end and it was the htaccess file