Successful registration not in User Manager

Need help with the Administration of your Joomla! 2.5 site? This is the spot for you.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Post Reply
arenner
Joomla! Fledgling
Joomla! Fledgling
Posts: 1
Joined: Tue Feb 26, 2019 3:55 pm

Successful registration not in User Manager

Post by arenner » Tue Feb 26, 2019 4:48 pm

I have had this happen on a client's site twice now. A user has a successful registration and gets an activation email but can't activate/login because the user isn't added to the database. I go to User Manager and there is no record of the registration even though I get a "New submission from 'my-website.com User Registration'!" email. I didn't find anything similar to this on the forums and I was wondering if anyone has had this issue and might know what is causing it or if there is anything I can do/view to get an idea why this is happening.

Thanks for your assistance

EDIT: I am on Joomla! 2.5x

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 11241
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: Successful registration not in User Manager

Post by toivo » Tue Feb 26, 2019 4:53 pm

You can post the results of the Forum Post Assistant (FPA) by following the instructions from viewtopic.php?f=621&t=582860.
Toivo Talikka, Global Moderator


Post Reply

Return to “Administration Joomla! 2.5”