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Error on site - how to cure problem.

Posted: Fri May 24, 2019 1:57 pm
by herb200mph
When accessing the 2.5.28 website, the following error is indicated:

"Cannot instantiate object from identifier : com:default.translator"

Does anyone know the cause, and/or, what is the "fix" to remedy this error and get the site running again.

Thanks in advance for any assistance.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:16 pm
by paulala
Dont you get any follow up to that error message. Usually there would be some further detail.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:37 pm
by herb200mph
Nope, no follow up. When you open the site, that is the error displayed. It might be connected to that awful Koowa framewrok extension that got added at some point back. It has been a problem in the past. But, can't get to admin to do anything about it. We have a parallel clean install of the same version 2.5.28, but when we transfer the old db to it, the site breaks.

This is a nuisance and we told the client a long time ago to upgrade joomla, but alas on deaf ears we spoke.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:38 pm
by paulala

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:39 pm
by herb200mph
You can see the error at: ncpbl.org

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:41 pm
by herb200mph
Cannot decode that link you sent.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:43 pm
by herb200mph
Found it. Yes, have seen that but not yielding a solution.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:43 pm
by paulala
Ah dunno what happened there.

Hopefully the full editor will work

https://www.[red dit].com/r/joomla/comment ... wa_plugin/

There seem to be some competent and pertinenet suggestions in there.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 3:44 pm
by paulala
ah ok :-/

Do you have access to the php/db error logs. They may have more pointers

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 4:00 pm
by herb200mph
Nothing that makes sense, or points to anything helpful.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 4:29 pm
by herb200mph
Need to take this installation out behind the barn and shoot it!!!!

Still experimenting to determine if there, in fact, is a solution to the problem.

Trouble is, there is no identification of the problem available, just the error.

Re: Error on site - how to cure problem.

Posted: Fri May 24, 2019 5:02 pm
by herb200mph
A possible issue could be the jf_chrome template, which is having issues.

Re: Error on site - how to cure problem.

Posted: Sat May 25, 2019 3:55 pm
by herb200mph
Accessed the database and disabled the Koowa extension. Site fired right up, along with admin.

Thanks for all the suggestions.

Regard.