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Cannot save/edit articles

Posted: Wed Aug 21, 2019 12:24 pm
by galaxie
Hi
I cannot edit or save anymore my articles, the buttons doesn't work anymore. Can you help?

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 2:11 pm
by pe7er
Can you test it with another browser?
Do you have any JavaScript errors on the page?

Could you use Forum Post Assistant to give more info about your setup?
https://forumpostassistant.github.io/docs/

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 2:12 pm
by galaxie
Hi

Thanks for your answer

Yes I tested on other browsers and another computer.

No Javascript error is showing on the page

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 2:24 pm
by pe7er
pe7er wrote:
Wed Aug 21, 2019 2:11 pm
Could you use Forum Post Assistant to give more info about your setup?
https://forumpostassistant.github.io/docs/

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 2:25 pm
by galaxie
Forum Post Assistant (v1.4.9 (lambrusca) : 21st August 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.4-Stable (Ember) 2-April-2012
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: N/A | LiveSite: http://www.imove-fit.ch | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 2.5.4: Yes | Database Supports J! 2.5.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.9.0-0.bpo.9-amd64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 346.93 GiB |

PHP Configuration :: Version: 5.4.45 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: | Open Base: | Uploads: 1 | Max. Upload Size: 300M | Max. POST Size: 300M | Max. Input Time: 0 | Max. Execution Time: 60 | Memory Limit: 640M

Database Configuration :: Version: 5.6.35-log (Client:mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 116.32 MiB | #of Tables:  133
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.45) | date (5.4.45) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7) | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | ftp () | gd () | gettext () | gmp () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | ldap () | mbstring () | mcrypt () | standard (5.4.45) | mysqlnd (mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | Phar (2.0.1) | posix () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | imap () | SimpleXML (0.1) | soap () | mysqli (0.1) | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | tidy (2.0) | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | mysql (1.0) | cgi-fcgi () | SPPLUS (3.0) | ssh2 (0.13) | SourceGuardian (11.1.0) | mailparse (2.1.6) | imagick (3.4.3) | propro (1.0.2) | raphf (1.1.2) | zip (1.14.0) | OAuth (1.2.3) | http (2.6.0) | PDFlib (4.1.1) | timezonedb (2017.2) | uploadprogress (1.0.3.1) | yaz (1.2.1) | amf (0.9.2-dev) | mhash () | ionCube Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions ::
Disabled Functions :: set_time_limit | passthru | exec | system | popen | shell_exec | proc_open |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (755) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_admin/ (777) | administrator/components/com_admin/controllers/ (777) | administrator/components/com_admin/helpers/ (777) | administrator/components/com_admin/helpers/html/ (777) | administrator/components/com_admin/models/ (777) | administrator/components/com_admin/models/forms/ (777) | administrator/components/com_admin/sql/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 1162742 | Threads: 22 | Questions: 2674712019 | Slow queries: 267036 | Opens: 8544197 | Flush tables: 1 | Open tables: 32768 | Queries per second avg: 2300.348 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (2.5.0) 1 | com_wrapper (2.5.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_admin (2.5.0) 1 | com_banners (2.5.0) 1 | com_cache (2.5.0) 1 | com_categories (2.5.0) 1 | com_checkin (2.5.0) 1 | com_config (2.5.0) 1 | com_content (2.5.0) 1 | com_cpanel (2.5.0) 1 | com_finder (2.5.0) 1 | com_installer (2.5.0) 1 | com_joomlaupdate (2.5.0) 1 | com_languages (2.5.0) 1 | com_login (2.5.0) 1 | com_media (2.5.0) 1 | com_menus (2.5.0) 1 | com_messages (2.5.0) 1 | com_modules (2.5.0) 1 | com_newsfeeds (2.5.0) 1 | com_plugins (2.5.0) 1 | com_redirect (2.5.0) 1 | com_search (2.5.0) 1 | com_templates (2.5.0) 1 | com_users (2.5.0) 1 | com_weblinks (2.5.0) 1 |
3rd Party:: eXtplorer (2.1.0RC5) ? | COM_GMAPFP (9.43) ? | com_jaextmanager (2.5.0) 1 | JComments (2.3.0) ? | COM_JOOMFISH (2.5.1) ? | JXTC (1.0.3) ? | com_phocamaps (2.0.6) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (2.5.0) 1 | mod_articles_categories (2.5.0) 1 | mod_articles_category (2.5.0) 1 | mod_articles_latest (2.5.0) 1 | mod_articles_news (2.5.0) 1 | mod_articles_popular (2.5.0) 1 | mod_banners (2.5.0) 1 | mod_breadcrumbs (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_finder (2.5.0) 1 | mod_footer (2.5.0) 1 | mod_languages (2.5.0) 1 | mod_login (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_random_image (2.5.0) 1 | mod_related_items (2.5.0) 1 | mod_search (2.5.0) 1 | mod_stats (2.5.0) 1 | mod_syndicate (2.5.0) 1 | mod_users_latest (2.5.0) 1 | mod_weblinks (2.5.0) 1 | mod_whosonline (2.5.0) 1 | mod_wrapper (2.5.0) 1 |
3rd Party:: JA Content Slider (2.5.1) 1 | JA Facebook Like Box Module (2.5.1) 1 | JA News Pro Module (2.5.1) 1 | JA Side News (2.5.1) 1 | JA Slideshow for Joomla! 2.5 (2.5.1) 1 | JA Slideshow Lite (1.2.1) 1 | JA Twitter Module (2.6.1) 1 | MOD_JFLANGUAGESELECTION (2.5.1) 1 | JoomlaXTC HTML Module (1.0.2) 1 | Slideshow CK (1.0.7) 1 | Social Widgets Ultimate Edition (1.0.5) 1 | mod_eprivacy (3.9.1) 1 |

Modules :: ADMIN ::
Core :: mod_custom (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_latest (2.5.0) 1 | mod_logged (2.5.0) 1 | mod_login (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_multilangstatus (2.5.0) 1 | mod_popular (2.5.0) 1 | mod_quickicon (2.5.0) 1 | mod_status (2.5.0) 1 | mod_submenu (2.5.0) 1 | mod_title (2.5.0) 1 | mod_toolbar (2.5.0) 1 | mod_version (2.5.0) 1 |
3rd Party:: Google Analytics Dashboard (2.6) 1 |

Libraries ::
Core ::
3rd Party:: Categories (2.5.1) ? |

Plugins ::
Core :: plg_authentication_gmail (2.5.0) 0 | plg_authentication_joomla (2.5.0) 1 | plg_authentication_ldap (2.5.0) 0 | plg_captcha_recaptcha (2.5.0) 1 | plg_content_emailcloak (2.5.0) 1 | plg_content_finder (2.5.0) 1 | plg_content_geshi (2.5.0) 0 | plg_content_joomla (2.5.0) 1 | plg_content_loadmodule (2.5.0) 1 | plg_content_pagebreak (2.5.0) 1 | plg_content_pagenavigation (2.5.0) 1 | plg_content_vote (2.5.0) 1 | plg_editors-xtd_article (2.5.0) 1 | plg_editors-xtd_image (2.5.0) 1 | plg_editors-xtd_pagebreak (2.5.0) 1 | plg_editors-xtd_readmore (2.5.0) 1 | plg_extension_joomla (2.5.0) 1 | plg_finder_categories (2.5.0) 1 | plg_finder_contacts (2.5.0) 1 | plg_finder_content (2.5.0) 1 | plg_finder_newsfeeds (2.5.0) 1 | plg_finder_weblinks (2.5.0) 1 | plg_quickicon_extensionupdate (2.5.0) 1 | plg_quickicon_joomlaupdate (2.5.0) 1 | plg_search_categories (2.5.0) 1 | plg_search_contacts (2.5.0) 1 | plg_search_content (2.5.0) 1 | plg_search_newsfeeds (2.5.0) 1 | plg_search_weblinks (2.5.0) 1 | plg_system_cache (2.5.0) 0 | plg_system_debug (2.5.0) 1 | plg_system_highlight (2.5.0) 1 | Button - JA Typography (2.5.1) 0 | plg_system_languagecode (2.5.0) 0 | plg_system_languagefilter (2.5.0) 0 | plg_system_log (2.5.0) 1 | plg_system_logout (2.5.0) 1 | plg_system_p3p (2.5.0) 1 | plg_system_redirect (2.5.0) 1 | plg_system_remember (2.5.0) 1 | plg_system_sef (2.5.0) 1 | plg_user_contactcreator (2.5.0) 0 | plg_user_joomla (2.5.0) 1 | plg_user_profile (2.5.0) 0 |
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Templates Discovered :: wrote:Templates :: SITE :: atomic (2.5.0) 1 | beez5 (2.5.0) 1 | beez_20 (2.5.0) 1 | Fashion Life (1.0.0) ? | JA_Kranos (2.5.0) 1 | JA_Mero (1.0.7) 1 | JA_Tiris (2.5.1) 1 |
Templates :: ADMIN :: bluestork (2.5.0) 1 | hathor (2.5.0) 1 |

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 2:51 pm
by galaxie
I posted the FPA, it says it need to be accepted

Re: Cannot save/edit articles

Posted: Wed Aug 21, 2019 8:17 pm
by Rondeb
Do you have the problem also with a other backend template?

Your permisions are all 777 and that is not good! It must be a maximum of 755

Greatings Ron :)

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 10:31 am
by galaxie
Thanks, I just tried to change the backend template but it doesn't change the problem.

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 10:33 am
by galaxie
(I tried to modify the text of the article (it's quite urgent for our business..) in the FTP but can't find where...)

sorry, it's ok, I found the database

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 10:48 am
by AMurray
You're using an out of date and unsupported joomla version for starters (2.5.4 should be 2.5.28 for the 2.5.x series). But better yet, get stuck into 3.9.11.

Your articles are not on the hosting hard drive, they are in your database.

Joomla 2.5 ended of life was 8 years ago.

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 10:51 am
by AMurray
also out of date PHP 5.4.45 ?!! enough said.

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 11:36 am
by galaxie
I know, we will upgrade the website soon, but as I understood it is too complicated to migrate to joomla 3 with all these old extensions and we will be better with a new website, which I am working... on but it is high season for our clients subscriptions now and I can't have the website down for the next weeks, so I needed a solution in between

Re: Cannot save/edit articles

Posted: Thu Aug 22, 2019 7:05 pm
by sozzled
I don't normally look at discussions about outdated versions of J!. In this case, however, the OP has implied that the matter is important and, for that reason only, I would like to make a few comments.

1) J! 2.5.4 was released on 2-Apr-2012. That's over seven years (or ninety-seven versions) ago. So, if there are problems with maintaining this website now, what would anyone expect?

2) It's true that support for J! 2.5 ceased (with the release of J! 2.5.28) on 31-Dec-2014; that's nearly five years ago. Again, a failure to maintain J! by keeping it updated is one of the main reasons that website owners find themselves having problems today.

3) PHP 5.4.45 was released on 3-Sep-2015. This version of PHP is no longer supported. See also the following table:
Image

4) The extension eXtplorer has had a chequered history and has been the cause of successful hacking of J! websites in the past.

5) No doubt, allowing unfiltered access to website folders (i.e. permissions of 777), is extremely risky and does lead to malicious activity that will compromise the site owner's ability to keep their web assets safe.

6)
galaxie wrote:
Thu Aug 22, 2019 11:36 am
I know, we will upgrade the website soon ...
Do you want to fix your problem or not?

I believe the questions asked by the OP are too complicated to be resolved here in this forum. While it may be possible to update the contents of articles stored in the database (by using phpMyAdmin, for example) these techniques should only be employed (a) by a skilled professional and (b) as a last resort or "quick fix".

If the OP really wants these issues properly resolved, and if it's important to their business, then they need to allocate resources to address the matters. My suggestion is that the OP should employ a professional web developer to work with them; that's not going to come without paying time and allowing time for those activities to be done.

In summary, sorry, but, no, the website is not in a state that will permit the OP to remedy their problems by themselves. It's entirely a matter of choice whether they deal with those problems or accept (for the time being) that they cannot edit and save changes to the articles they want to display on their site.