Website showing blank page because of update

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RHill_90
Joomla! Apprentice
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Posts: 11
Joined: Wed Aug 13, 2014 1:28 pm

Website showing blank page because of update

Post by RHill_90 » Thu Aug 28, 2014 11:11 am

Hello all,

I am having a serious problem with a recent update. As soon as updating form 2.5.7 to 2.5.8, my entire website shutdown.

Can anyone help me on this urgent matter?

Thank you

Rich

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pe7er
Joomla! Master
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Posts: 25057
Joined: Thu Aug 18, 2005 8:55 pm
Location: Nijmegen, Netherlands
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Re: Website showing blank page because of update

Post by pe7er » Thu Aug 28, 2014 11:29 am

Please always upgrade to the latest Joomla version within the same series first before trying to solve errors with an older version. Possible bugs might have been solved in the meantime, and it's a waste of time trying to solve issues that are caused because of non-updated software...

The latest version in the 2.5 series is Joomla 2.5.24

Furthermore a complete blank page is an indication of a PHP error while PHP error reporting is switched off.

To see the real error, you've to switch it on using one of these methods:

In the back-end go to: System > Global Configuration > [server] tab >
change "Error Reporting" from "System Default" to "Maximum"

Or you can add the following code to .htaccess to override the server settings and show any PHP errors:

Code: Select all

php_flag display_errors on
php_value error_reporting -1
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com

RHill_90
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Wed Aug 13, 2014 1:28 pm

Re: Website showing blank page because of update

Post by RHill_90 » Thu Aug 28, 2014 12:27 pm

Hi, thanks for your message, would you happen to know how to resolve this problem?

JAuthentication: :__construct: Could not load authentication libraries.

Cannot login to upgrade

Thanks

Rich

User avatar
pe7er
Joomla! Master
Joomla! Master
Posts: 25057
Joined: Thu Aug 18, 2005 8:55 pm
Location: Nijmegen, Netherlands
Contact:

Re: Website showing blank page because of update

Post by pe7er » Thu Aug 28, 2014 12:41 pm

RHill_90 wrote:Cannot login to upgrade
You can do a manual upgrade, see instructions:
http://docs.joomla.org/J2.5:Upgrading_f ... al_Upgrade
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com


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