Car crash after migratrion - please help

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johnnylegend
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Car crash after migratrion - please help

Post by johnnylegend » Fri Jun 01, 2018 6:27 pm

Hi Guys

I am new to the Joomla forum but am really stuck on where to go

Before I start let me give you a few details - btw I am no web designer - I am an enterprise network engineer who was roped in to building and hosting a few websites for my clients

I hosted a cpanel server on a vm on esxi, the particular server was moving data centre and so I decided to move the websites from cpanel to a public hosting site (123-reg) because as I said I am no web designer and wanted to hand them over to the clients, they can pay 123-reg directly and less headaches for me - or so I thought!!!

This particular website is Joomla 2.5 on Gantry framework I believe and I am sure this should be a simple fix,

None of the articles etc are working you get the error 'you need permission to view this page'

The main menu has disappeared and the background colour has changed (among other things)

The website intially would not appear until I changed the SQL type from SQL to SQLi so not sure if this comes into play?

My computer sense is telling me its something to do with the php / sql not being able to connect properly but as I am no expert in this field I desperately need some help

I have temp threw a landing page up but can put the broken website back up and send you a link if it helps?? EDIT - it is back up allianceandgeneral .co .uk

Thanks for all of your help in advance :)
Problem Description :: Forum Post Assistant (v1.4.0) : 1st June 2018 wrote:Please Help!!! Hi Guys I am new to the Joomla forum but am really stuck on where to go Before I start let me give you a few details - btw I am no web designer - I am an enterprise network engineer who was roped in to building and hosting a few websites for my clients I hosted a cpanel server on a vm on esxi, the particular server was moving data centre and so I decided to move the websites from cpanel to a public hosting site (123-reg) because as I said I am no web designer and wanted to hand them over to the clients, they can pay 123-reg directly and less headaches for me - or so I thought!!! This particular website is Joomla 2.5 on Gantry framework I believe and I am sure this should be a simple fix, None of the articles etc are working you get the error 'you need permission to view this page' The main menu has disappeared and the background colour has changed (among other things) The website intially would not appear until I changed the SQL type from SQL to SQLi so not sure if this comes into play? My computer sense is telling me its something to do with the php / sql not being able to connect properly but as I am no expert in this field I desperately need some help I have temp threw a landing page up but can put the broken website back up and send you a link if it helps?? Thanks for all of your help in advance :)
Log/Error Message :: Forum Post Assistant (v1.4.0) : 1st June 2018 wrote:You are not authorised to view this content
Actions Taken To Resolve by Forum Post Assistant (v1.4.0) 1st June 2018 wrote:Read above
Forum Post Assistant (v1.4.0) : 1st June 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.22-Stable (Ember) 12-June-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: 0 | Proxy: N/A | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | PHP Supports J! 2.5.22: No | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-696.20.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.4.33 (Unix) | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 10119.67 GiB |

PHP Configuration :: Version: 7.0.30 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.2.13-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | Host: --protected-- (--protected--) | Localhost: No | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 814.06 KiB | #of Tables:  74
Detailed Environment :: wrote:PHP Extensions :: Core (7.0.30) | date (7.0.30) | libxml (7.0.30) | openssl (7.0.30) | pcre (7.0.30) | zlib (7.0.30) | filter (7.0.30) | hash (1.0) | pcntl (7.0.30) | readline (7.0.30) | Reflection (7.0.30) | SPL (7.0.30) | session (7.0.30) | standard (7.0.30) | cgi-fcgi () | bcmath (7.0.30) | bz2 (7.0.30) | calendar (7.0.30) | ctype (7.0.30) | curl (7.0.30) | dba (7.0.30) | dom (20031129) | enchant (7.0.30) | mbstring (7.0.30) | fileinfo (1.0.5) | ftp (7.0.30) | gd (7.0.30) | gettext (7.0.30) | gmp (7.0.30) | iconv (7.0.30) | imap (7.0.30) | intl (1.1.0) | json (1.4.0) | ldap (7.0.30) | exif (7.0.30) | mcrypt (7.0.30) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | odbc (7.0.30) | PDO (7.0.30) | pgsql (7.0.30) | Phar (2.0.2) | posix (7.0.30) | pspell (7.0.30) | recode (7.0.30) | shmop (7.0.30) | SimpleXML (7.0.30) | soap (7.0.30) | sockets (7.0.30) | sqlite3 (7.0.30) | sysvmsg (7.0.30) | sysvsem (7.0.30) | sysvshm (7.0.30) | tidy (7.0.30) | tokenizer (7.0.30) | xml (7.0.30) | xmlwriter (7.0.30) | xsl (7.0.30) | zip (1.13.5) | mysqli (7.0.30) | pdo_dblib (7.0.30) | pdo_mysql (7.0.30) | PDO_ODBC (7.0.30) | pdo_pgsql (7.0.30) | pdo_sqlite (7.0.30) | wddx (7.0.30) | xmlreader (7.0.30) | xmlrpc (7.0.30) | ionCube Loader () | Zend Engine (3.0.0) |
Potential Missing Extensions :: mysql | suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1676874 | Threads: 131 | Questions: 1746263575 | Slow queries: 0 | Opens: 85326053 | Flush tables: 1 | Open tables: 512 | Queries per second avg: 1041.380 |
Extensions Discovered :: wrote:Components :: SITE :: Default (1.0.0) 1 | com_mailto (2.5.0) 1 | WF_TEXTCASE_TITLE (2.3.4.4) 1 | WF_BROWSER_TITLE (2.3.4.4) 1 | WF_TABLE_TITLE (2.3.4.4) 1 | WF_ARTICLE_TITLE (2.3.4.4) 1 | WF_INLINEPOPUPS_TITLE (2.3.4.4) 1 | WF_CLIPBOARD_TITLE (2.3.4.4) 1 | WF_VISUALCHARS_TITLE (2.3.4.4) 1 | WF_AUTOSAVE_TITLE (2.3.4.4) 1 | WF_ANCHOR_TITLE (2.3.4.4) 1 | WF_CLEANUP_TITLE (2.3.4.4) 1 | WF_IMGMANAGER_TITLE (2.3.4.4) 1 | WF_VISUALBLOCKS_TITLE (2.3.4.4) 1 | WF_LISTS_TITLE (2.3.4.4) 1 | WF_LAYER_TITLE (2.3.4.4) 1 | WF_STYLE_TITLE (2.3.4.4) 1 | WF_FULLSCREEN_TITLE (2.3.4.4) 1 | WF_KITCHENSINK_TITLE (2.3.4.4) 1 | WF_LINK_TITLE (2.3.4.4) 1 | WF_SEARCHREPLACE_TITLE (2.3.4.4) 1 | WF_CHARMAP_TITLE (2.3.4.4) 1 | WF_PRINT_TITLE (2.3.4.4) 1 | WF_NONBREAKING_TITLE (2.3.4.4) 1 | WF_CONTEXTMENU_TITLE (2.3.4.4) 1 | WF_PREVIEW_TITLE (2.3.4.4) 1 | WF_MEDIA_TITLE (2.3.4.4) 1 | WF_DIRECTIONALITY_TITLE (2.3.4.4) 1 | WF_XHTMLXTRAS_TITLE (2.3.4.4) 1 | WF_SOURCE_TITLE (2.3.4.4) 1 | WF_SPELLCHECKER_TITLE (2.3.4.4) 1 | K2 Links for JCE Link (2.2) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.3.4.4) 1 | WF_AGGREGATOR_VINE_TITLE (2.3.4.4) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.3.4.4) 1 | WF_AGGREGATOR_[youtube]_TITLE (2.3.4.4) 1 | WF_AGGREGATOR_GOOGLEMAPS_TITLE (2.3.4.4) 1 | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.3.4.4) 1 | WF_LINK_SEARCH_TITLE (2.3.4.4) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.3.4.4) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.3.4.4) 1 | WF_POPUPS_WINDOW_TITLE (2.3.4.4) 1 | com_wrapper (2.5.0) 1 |
Components :: ADMIN :: com_modules (2.5.0) 1 | Gantry (4.1.25) 1 | com_cpanel (2.5.0) 1 | com_checkin (2.5.0) 1 | com_joomlaupdate (2.5.0) 1 | com_plugins (2.5.0) 1 | com_config (2.5.0) 1 | com_redirect (2.5.0) 1 | com_phocagallery (3.2.8) 1 | com_login (2.5.0) 1 | com_installer (2.5.0) 1 | com_categories (2.5.0) 1 | com_newsfeeds (2.5.0) 1 | com_banners (2.5.0) 1 | com_messages (2.5.0) 1 | com_media (2.5.0) 1 | Unknown (-) 1 | JCE (2.3.4.4) 1 | com_search (2.5.0) 1 | com_templates (2.5.0) 1 | com_finder (2.5.0) 1 | com_weblinks (2.5.0) 1 | com_cache (2.5.0) 1 | com_admin (2.5.0) 1 | com_languages (2.5.0) 1 | com_menus (2.5.0) 1 | com_content (2.5.0) 1 | com_users (2.5.0) 1 |

Modules :: SITE :: mod_articles_popular (2.5.0) 1 | mod_articles_archive (2.5.0) 1 | mod_banners (2.5.0) 1 | mod_articles_latest (2.5.0) 1 | mod_whosonline (2.5.0) 1 | RokNavMenu (1.10) 1 | mod_weblinks (2.5.0) 1 | mod_footer (2.5.0) 1 | AS Nivo Slider (2.0.6) 1 | mod_articles_news (2.5.0) 1 | AS MooSlider (1.3.1) 1 | Art Universal Lightbox (1.5.1) 1 | mod_stats (2.5.0) 1 | mod_syndicate (2.5.0) 1 | AS Accordion Menu (2.0.2) 1 | mod_breadcrumbs (2.5.0) 1 | mod_search (2.5.0) 1 | AS Nivo Full Screen Slider (2.0.4) 1 | mod_login (2.5.0) 1 | mod_custom (2.5.0) 1 | Carousel Banner (2.0) 1 | mod_languages (2.5.0) 1 | mod_users_latest (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_random_image (2.5.0) 1 | Call Me Back (1.7.1) 1 | mod_articles_category (2.5.0) 1 | mod_finder (2.5.0) 1 | Newsletter Subscriber (1.2) 1 | TCVN Banner Slider Module (2.5) 1 | mod_feed (2.5.0) 1 | mod_wrapper (2.5.0) 1 | mod_related_items (2.5.0) 1 | mod_articles_categories (2.5.0) 1 |
Modules :: ADMIN :: mod_toolbar (2.5.0) 1 | mod_popular (2.5.0) 1 | mod_status (2.5.0) 1 | mod_title (2.5.0) 1 | mod_login (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_logged (2.5.0) 1 | mod_multilangstatus (2.5.0) 1 | mod_submenu (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_quickicon (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_version (2.5.0) 1 | mod_latest (2.5.0) 1 |

Plugins :: SITE :: plg_extension_joomla (2.5.0) 1 | plg_finder_contacts (2.5.0) 1 | plg_finder_newsfeeds (2.5.0) 1 | plg_finder_content (2.5.0) 1 | plg_finder_categories (2.5.0) 1 | plg_finder_weblinks (2.5.0) 1 | plg_content_pagenavigation (2.5.0) 1 | plg_content_loadmodule (2.5.0) 1 | plg_content_finder (2.5.0) 0 | plg_content_emailcloak (2.5.0) 1 | plg_content_pagebreak (2.5.0) 1 | plg_content_vote (2.5.0) 1 | plg_content_joomla (2.5.0) 1 | plg_content_geshi (2.5.0) 0 | plg_authentication_gmail (2.5.0) 0 | plg_authentication_ldap (2.5.0) 0 | plg_authentication_joomla (2.5.0) 1 | plg_search_contacts (2.5.0) 1 | plg_search_newsfeeds (2.5.0) 1 | plg_search_content (2.5.0) 1 | plg_search_categories (2.5.0) 1 | plg_search_weblinks (2.5.0) 1 | plg_quickicon_jcefilebrowser (2.3.4.4) 1 | plg_quickicon_extensionupdate (2.5.0) 1 | plg_quickicon_joomlaupdate (2.5.0) 1 | plg_user_contactcreator (2.5.0) 0 | plg_user_joomla (2.5.0) 1 | plg_user_profile (2.5.0) 0 | plg_system_redirect (2.5.0) 1 | plg_system_debug (2.5.0) 1 | plg_system_cache (2.5.0) 0 | plg_system_languagecode (2.5.0) 0 | System - RokExtender (1.0) 1 | plg_system_logout (2.5.0) 1 | plg_system_sef (2.5.0) 1 | plg_system_p3p (2.5.0) 1 | System - Google Maps (3.2) 0 | System - Gantry (4.1.25) 1 | plg_system_log (2.5.0) 1 | plg_system_remember (2.5.0) 1 | plg_system_highlight (2.5.0) 1 | plg_system_languagefilter (2.5.0) 0 | plg_captcha_recaptcha (2.5.0) 1 | plg_editors_tinymce (3.5.4.1) 1 | plg_editors_codemirror (1.0) 1 | plg_editors_jce (2.3.4.4) 1 | plg_editors-xtd_readmore (2.5.0) 1 | plg_editors-xtd_article (2.5.0) 1 | plg_editors-xtd_pagebreak (2.5.0) 1 | plg_editors-xtd_image (2.5.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: AS 002045 Free - VirtueMart (1.2.0) 1 | atomic (2.5.0) 1 | ca_cloudbase2_j25 (2.0.5) 1 | AS 002047 Free - Virtue Mart (1.2.0) 1 | beez_20 (2.5.0) 1 | beez5 (2.5.0) 1 |
Templates :: ADMIN :: hathor (2.5.0) 1 | bluestork (2.5.0) 1 |

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 24805
Joined: Mon Oct 27, 2008 9:27 pm
Location: Akershus, Norway

Re: Car crash after migratrion - please help

Post by Per Yngve Berg » Fri Jun 01, 2018 10:54 pm

PHP Configuration :: Version: 7.0.30

Joomla 2.5.22 does not run on php 7. You have to go back to 5.6

Joomla 2.5.28 was released in December 2014 and the current version is 3.8.8, so you are far behind in upgrading.

Use this file to first get to 2.5.28

https://downloads.joomla.org/cms/joomla ... format=zip

johnnylegend
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Wed May 23, 2018 10:34 am

Re: Car crash after migratrion - please help

Post by johnnylegend » Sat Jun 02, 2018 8:36 am

Thanks for your help

I have done that and have followed this document

https://docs.joomla.org/Joomla_2.5_to_3 ... _Migration

However I cannot see the update the step I am at

Going to Joomla! 3.x

Step 10 If the update is not showing up, go to Extension manager → Update and press Purge Cache from the toolbar. Now the update to Joomla! 3 should show up.

It is not showing up? Instead I get this error

Update: :Extension: Could not open https://www.joomlacontenteditor.net/ind ... ension.xml
Update: :Extension: Could not open http://tech.reumer.net/update/plugin_go ... ension.xml

Thanks again for your help

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 24805
Joined: Mon Oct 27, 2008 9:27 pm
Location: Akershus, Norway

Re: Car crash after migratrion - please help

Post by Per Yngve Berg » Sat Jun 02, 2018 10:52 am

You have problem with two 3.party extensions. Uninstall JCE and Google maps. Reinstall new version after upgrade.

johnnylegend
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Wed May 23, 2018 10:34 am

Re: Car crash after migratrion - please help

Post by johnnylegend » Sat Jun 02, 2018 12:00 pm

Thanks again but its still not updating

I have downloaded the update to install through ext manager but it gives me http error 500 and still doesnt update

in ext man update it shows

There are no updates available at the moment. Please check again later.

I have changed to short term in update source and saved but when i go back in long term is selected again, maybe this is linked to the issue?

Really appreciate your help btw

johnnylegend
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Wed May 23, 2018 10:34 am

Re: Car crash after migratrion - please help

Post by johnnylegend » Wed Jun 06, 2018 1:00 pm

Can anyone help with this?

As I have said the website is still down and it is V.fustrating

Why would it not save as short term but keep saving as long term?

Is there a file I can edit somewhere with this setting rather than going through the GUI?

Can I make a full backup within Joomla and then install 3.5 and then restore the backup? Can I update the database after the migration?

Really appreciate any help or assistance - just anything really!!!! Please HELP!!!!!!


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