Adding new users is not working - J2.5.17
Moderators: mandville, General Support Moderators
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- Joomla! Apprentice
- Posts: 7
- Joined: Tue Feb 11, 2014 3:34 am
Adding new users is not working - J2.5.17
I'm administering a J 2.5.18 site, with multiple access levels.
For several years, adding users has not been a problem. Until the recent J 2.5.18 upgrade.
When I added a new user though the back end, it "seemed" to add the user to the specific registered group properly. When I try to log that user in through the front end, I get the following
"Username and password do not match or you do not have an account yet."
The only thing that seems to work is going into the extension menu, and re-installing J 2.5.17 from URL source. This seems to be the only workaround, and this workaround does not seem to be working full time.
Anyone else having this problem?
For several years, adding users has not been a problem. Until the recent J 2.5.18 upgrade.
When I added a new user though the back end, it "seemed" to add the user to the specific registered group properly. When I try to log that user in through the front end, I get the following
"Username and password do not match or you do not have an account yet."
The only thing that seems to work is going into the extension menu, and re-installing J 2.5.17 from URL source. This seems to be the only workaround, and this workaround does not seem to be working full time.
Anyone else having this problem?
- Jay44
- Joomla! Ace
- Posts: 1142
- Joined: Fri Oct 19, 2007 10:34 pm
- Location: Australia
Re: Adding new users is not working - J2.5.17
if you are running Community Builder - 1.9.0 - it has a known error and can be fixed by upgrading CB to 1.9.1
J
J
"Things not being necessary is what makes life interesting" -- Stephen Fry
This is necessary - http://docs.joomla.org/
This is necessary - http://docs.joomla.org/
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- Joomla! Apprentice
- Posts: 9
- Joined: Tue Jan 21, 2014 2:37 am
- Location: Toronto, ON
Adding new users is not working - J2.5.19
Yes, I'm having the same problem after 2.5.19 update where a new Registered user encounters "You cannot access the private section of the site".... which of course is the main idea? The user is never logged in.
Very few extensions (ie: no CB)
ran SQL commands: SELECT id,parent_id,title FROM `prefix_assets` WHERE parent_id=0;
and UPDATE `prefix_assets` SET parent_id=1 WHERE parent_id=0 AND NOT id=1; in order to update the database. No joy.
Very few extensions (ie: no CB)
ran SQL commands: SELECT id,parent_id,title FROM `prefix_assets` WHERE parent_id=0;
and UPDATE `prefix_assets` SET parent_id=1 WHERE parent_id=0 AND NOT id=1; in order to update the database. No joy.
Problem Description :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:User registration issues w/ new users
Log/Error Message :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:"You cannot access the private section of this site."
Last PHP Error(s) Reported :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:[09-Mar-2014 17:29:47 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/reveren1/public_html/libraries/joomla/string/string.php on line 970
Actions Taken To Resolve by Forum Post Assistant (v1.2.4) 9th March 2014 wrote:updated dbms_assets tables re parent_id. Disabled K2 - no joy. Enabled K2 - same error.
logs show PHP error
Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.19-Stable (Ember) 6-March-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
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Potential Missing Extensions :: zip | mysqli | mcrypt | suhosin |
Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
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- Joomla! Apprentice
- Posts: 9
- Joined: Tue Jan 21, 2014 2:37 am
- Location: Toronto, ON
Re: Adding new users is not working - J2.5.17
anyone? I have four other joomla! sites without this problem... What?
Need to hire a guru!
is this relevant? LDAP authentication module
Need to hire a guru!
is this relevant? LDAP authentication module
- Per Yngve Berg
- Joomla! Master
- Posts: 29953
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Adding new users is not working - J2.5.17
2.5.18 uses the new PHPass Password Hashing System.
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- Joomla! Apprentice
- Posts: 9
- Joined: Tue Jan 21, 2014 2:37 am
- Location: Toronto, ON
Re: Adding new users is not working - J2.5.17
Which means what? Adding a brand new (test) user under 2.5.19 resolves to the same errors. Setting a test user to SuperUser is the only way to allow any "registered" users to log in.Per Yngve Berg wrote:2.5.18 uses the new PHPass Password Hashing System.
Been through every documentation article... ACL tutorials (unmodified)... 3 system audits... multiple.htaccess variations (running php as a CGI)... db queries & repair commands... ALL to no effect. My other sites run fine... on these servers & other servers w/ both 2.5 & 3.2 sites. WTF?
[moderator removed]
Last edited by mandville on Sat Mar 15, 2014 10:16 pm, edited 1 time in total.
Reason: removed professional services comment - preofessional work requests should be posted in http://forum.joomla.org/viewforum.php?f=177
Reason: removed professional services comment - preofessional work requests should be posted in http://forum.joomla.org/viewforum.php?f=177
- Jay44
- Joomla! Ace
- Posts: 1142
- Joined: Fri Oct 19, 2007 10:34 pm
- Location: Australia
Re: Adding new users is not working - J2.5.17
try checking what is in the "livesite" variable in the configuration.php
I'm clutching a straws here but that was an issue with the log in procedure a fair while ago (prob j1.5) - a blank entry for livesite was an issue then - but easy to check and rectify so worth a shot.
J
I'm clutching a straws here but that was an issue with the log in procedure a fair while ago (prob j1.5) - a blank entry for livesite was an issue then - but easy to check and rectify so worth a shot.
J
"Things not being necessary is what makes life interesting" -- Stephen Fry
This is necessary - http://docs.joomla.org/
This is necessary - http://docs.joomla.org/
- Per Yngve Berg
- Joomla! Master
- Posts: 29953
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Adding new users is not working - J2.5.17
There is a broken assets table and the frontend.login permission is lost.
http://docs.joomla.org/Fixing_the_assets_table
http://forum.joomla.org/viewtopic.php?f=625&t=701732
http://docs.joomla.org/Fixing_the_assets_table
http://forum.joomla.org/viewtopic.php?f=625&t=701732
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- Joomla! Intern
- Posts: 79
- Joined: Sun Jul 27, 2008 1:15 pm
Registered users no longer have access: J2.5.19
Hi-
I just upgraded my site and discovered my registered users do not have access any longer. I get: You do not have access to the private section of the site. The users are never logged in. Super users have access.
I went through the VERY time consuming process of "Fixing the asset table" and alas there is no difference in behavior. I am not seeing any explanations in the forums for this, but am seeing complaints that are similar.
We need to publish a very important document that needs to be accessible to registered users and we are on deadline to publish it. What will it take to get this fixed?
I just upgraded my site and discovered my registered users do not have access any longer. I get: You do not have access to the private section of the site. The users are never logged in. Super users have access.
I went through the VERY time consuming process of "Fixing the asset table" and alas there is no difference in behavior. I am not seeing any explanations in the forums for this, but am seeing complaints that are similar.
We need to publish a very important document that needs to be accessible to registered users and we are on deadline to publish it. What will it take to get this fixed?
- Per Yngve Berg
- Joomla! Master
- Posts: 29953
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Adding new users is not working - J2.5.17
The default permissions is not set properly in the assets table.
The quickest fix is to install a fresh joomla istallation and migrate the content from the old site with SPupgrade.
The quickest fix is to install a fresh joomla istallation and migrate the content from the old site with SPupgrade.
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- Joomla! Intern
- Posts: 79
- Joined: Sun Jul 27, 2008 1:15 pm
Re: Adding new users is not working - J2.5.17
The problem with that is I did not migrate, I updated from 2.5.10 to 2.5.19. According to the documentation, SP Upgrade is for migration purposes.The quickest fix is to install a fresh joomla istallation and migrate the content from the old site with SPupgrade.
I actually unraveled the problem manually looking through the assets table and comparing it to the categories table and then re-saving all the categories (from more than one component) that were broken or missing in the assets table based on what was in the categories table.
My production site now works, but when I backed it up and FTP'd the back-ups to my local machine to recreate the site locally, I am not able to log into the administrator at all on my local machine, I get a 404. I am now in the process of figuring that mess out.
This seems like a pretty major problem from just upgrading 2.5. I hope someone can look into the cause and try to fix it.
- Per Yngve Berg
- Joomla! Master
- Posts: 29953
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Adding new users is not working - J2.5.17
Godd that you solved it.
Update more often. Large steps like this can get you into trouble.
Get 2.5.17 first. There is a new password hash method in 2.5.18.
Update more often. Large steps like this can get you into trouble.
Get 2.5.17 first. There is a new password hash method in 2.5.18.
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- Joomla! Fledgling
- Posts: 1
- Joined: Wed Apr 08, 2015 8:54 am
joomla2.5 ACL problem.
I tried to add someone new as a manager in the Joomla User Manager it either won't create them : JUser: :_load: Unable to load user with ID: 7990 or it deletes them if it's an existing user.