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Unable to access full administrator console

Posted: Fri Nov 08, 2013 11:55 pm
by JustBeGreen
Our previous webmaster is believed to have corrupted our admin console. I'm only able to access the article administration and no other administrator tools.
admin_limited.png
This remains true on all user accounts regardless of template used. I've tried changing the user type and it does not resolve the issue.


What on earth could be wrong?

Re: Unable to access full administrator console

Posted: Sat Nov 09, 2013 12:07 am
by mandville

Re: Unable to access full administrator console

Posted: Sat Nov 09, 2013 1:14 am
by JustBeGreen
The admin password is not the problem. I reset the account through phpMyAdmin. The problem is the access permissions for all the accounts, including the administrator. I cannot access the full control panel.

I went through the checklist and made sure all was done and it has been.

Thanks for your advice though.

I still need help with the issue. Does anyone know what might be going on?

I greatly appreciate everyone.

Re: Unable to access full administrator console

Posted: Thu Nov 14, 2013 3:25 pm
by LouFlo
Similar issue after to have updated Joomla! from 2.5.14 to 2.5.16, some NoNumber extensions then Xmap from 2.3.3 to 2.3.4 today.
Instead to see Xmap installation successful message I was redirected to the Home page because I use AdminExile.
I had to deactivate this one to login in Administrator again then I saw my Admin template (hathor) was broken.
I reactivated AdminExile for security.

Home page looks right but I couldn't log-in in administration anymore as I keep redirected to my site/fr/administrator/fr?here_my_adminexile_code
It's a multilingual site French/English/Chinese/Dutch in back-end and French/English only in front-end.
I manually removed cache from config file and deleted cache files without luck.