Adding new users is not working - J2.5.17

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podiumjason
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Adding new users is not working - J2.5.17

Post by podiumjason » Thu Feb 27, 2014 4:13 pm

I'm administering a J 2.5.18 site, with multiple access levels.

For several years, adding users has not been a problem. Until the recent J 2.5.18 upgrade.

When I added a new user though the back end, it "seemed" to add the user to the specific registered group properly. When I try to log that user in through the front end, I get the following

"Username and password do not match or you do not have an account yet."

The only thing that seems to work is going into the extension menu, and re-installing J 2.5.17 from URL source. This seems to be the only workaround, and this workaround does not seem to be working full time.

Anyone else having this problem?

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Jay44
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Re: Adding new users is not working - J2.5.17

Post by Jay44 » Sun Mar 02, 2014 11:54 pm

if you are running Community Builder - 1.9.0 - it has a known error and can be fixed by upgrading CB to 1.9.1

J
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Adding new users is not working - J2.5.19

Post by BruceWayneRyan » Sun Mar 09, 2014 5:20 am

Yes, I'm having the same problem after 2.5.19 update where a new Registered user encounters "You cannot access the private section of the site".... which of course is the main idea? The user is never logged in.

Very few extensions (ie: no CB)
ran SQL commands: SELECT id,parent_id,title FROM `prefix_assets` WHERE parent_id=0;
and UPDATE `prefix_assets` SET parent_id=1 WHERE parent_id=0 AND NOT id=1; in order to update the database. No joy.
Problem Description :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:User registration issues w/ new users
Log/Error Message :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:"You cannot access the private section of this site."
Last PHP Error(s) Reported :: Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:[09-Mar-2014 17:29:47 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/reveren1/public_html/libraries/joomla/string/string.php on line 970
Actions Taken To Resolve by Forum Post Assistant (v1.2.4) 9th March 2014 wrote:updated dbms_assets tables re parent_id. Disabled K2 - no joy. Enabled K2 - same error.
logs show PHP error
Forum Post Assistant (v1.2.4) : 9th March 2014 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.19-Stable (Ember) 6-March-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Writable (644) | Owner: reveren1 (uid: 1/gid: 1) | Group: reveren1 (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 0 | Cache: 2 | FTP Layer: 1 | SSL: 2 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-431.1.2.0.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 | Encoding: gzip, deflate | Doc Root: /home/reveren1/public_html | System TMP Writable: Yes

PHP Configuration :: Version: 5.3.27 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 22519 | Log Errors To: error_log | Last Known Error: 09th March 2014 17:29:47. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 512M

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Potential Missing Extensions :: zip | mysqli | mcrypt | suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
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Elevated Permissions (First 10) ::
Database Information :: wrote:Database _FPA_STATS :: Uptime: 1043001 | Threads: 3 | Questions: 616710 | Slow queries: 0 | Opens: 56271 | Flush tables: 1 | Open tables: 64 | Queries per second avg: 0.591 |
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BruceWayneRyan
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Re: Adding new users is not working - J2.5.17

Post by BruceWayneRyan » Wed Mar 12, 2014 7:10 pm

anyone? I have four other joomla! sites without this problem... What?
Need to hire a guru!
is this relevant? LDAP authentication module

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Per Yngve Berg
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Re: Adding new users is not working - J2.5.17

Post by Per Yngve Berg » Wed Mar 12, 2014 9:32 pm

2.5.18 uses the new PHPass Password Hashing System.

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Re: Adding new users is not working - J2.5.17

Post by BruceWayneRyan » Sat Mar 15, 2014 9:38 pm

Per Yngve Berg wrote:2.5.18 uses the new PHPass Password Hashing System.
Which means what? Adding a brand new (test) user under 2.5.19 resolves to the same errors. Setting a test user to SuperUser is the only way to allow any "registered" users to log in.

Been through every documentation article... ACL tutorials (unmodified)... 3 system audits... multiple.htaccess variations (running php as a CGI)... db queries & repair commands... ALL to no effect. My other sites run fine... on these servers & other servers w/ both 2.5 & 3.2 sites. WTF?
[moderator removed]
Last edited by mandville on Sat Mar 15, 2014 10:16 pm, edited 1 time in total.
Reason: removed professional services comment - preofessional work requests should be posted in http://forum.joomla.org/viewforum.php?f=177

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Jay44
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Re: Adding new users is not working - J2.5.17

Post by Jay44 » Sun Mar 16, 2014 4:36 am

try checking what is in the "livesite" variable in the configuration.php

I'm clutching a straws here but that was an issue with the log in procedure a fair while ago (prob j1.5) - a blank entry for livesite was an issue then - but easy to check and rectify so worth a shot.

J
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This is necessary - http://docs.joomla.org/

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Re: Adding new users is not working - J2.5.17

Post by Per Yngve Berg » Sun Mar 16, 2014 8:43 am

There is a broken assets table and the frontend.login permission is lost.
http://docs.joomla.org/Fixing_the_assets_table
http://forum.joomla.org/viewtopic.php?f=625&t=701732

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Registered users no longer have access: J2.5.19

Post by kgriffin » Fri Mar 21, 2014 6:39 am

Hi-
I just upgraded my site and discovered my registered users do not have access any longer. I get: You do not have access to the private section of the site. The users are never logged in. Super users have access.

I went through the VERY time consuming process of "Fixing the asset table" and alas there is no difference in behavior. I am not seeing any explanations in the forums for this, but am seeing complaints that are similar.

We need to publish a very important document that needs to be accessible to registered users and we are on deadline to publish it. What will it take to get this fixed?

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Per Yngve Berg
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Re: Adding new users is not working - J2.5.17

Post by Per Yngve Berg » Fri Mar 21, 2014 7:12 pm

The default permissions is not set properly in the assets table.

The quickest fix is to install a fresh joomla istallation and migrate the content from the old site with SPupgrade.

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Re: Adding new users is not working - J2.5.17

Post by kgriffin » Sat Mar 22, 2014 2:51 am

The quickest fix is to install a fresh joomla istallation and migrate the content from the old site with SPupgrade.
The problem with that is I did not migrate, I updated from 2.5.10 to 2.5.19. According to the documentation, SP Upgrade is for migration purposes.

I actually unraveled the problem manually looking through the assets table and comparing it to the categories table and then re-saving all the categories (from more than one component) that were broken or missing in the assets table based on what was in the categories table.

My production site now works, but when I backed it up and FTP'd the back-ups to my local machine to recreate the site locally, I am not able to log into the administrator at all on my local machine, I get a 404. I am now in the process of figuring that mess out.

This seems like a pretty major problem from just upgrading 2.5. I hope someone can look into the cause and try to fix it.

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Re: Adding new users is not working - J2.5.17

Post by Per Yngve Berg » Sat Mar 22, 2014 9:56 am

Godd that you solved it.

Update more often. Large steps like this can get you into trouble.
Get 2.5.17 first. There is a new password hash method in 2.5.18.

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joomla2.5 ACL problem.

Post by wasim3210X » Thu Apr 09, 2015 10:02 am

I tried to add someone new as a manager in the Joomla User Manager it either won't create them : JUser: :_load: Unable to load user with ID: 7990 or it deletes them if it's an existing user.


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