Not receiving email notifications to subscribed topics (2) Topic is solved

If you have any 'mechanical' forum or Joomla! sites related issues/suggestions with forum.joomla.org,
Post Reply
User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 10679
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 7:22 am

For the past 24 hours I have not received emails from this forum about topics—ones I am subscribed to—that have been updated with replies. I am not receiving emails notifying me of new PMs.

I have checked my email account. The email account receives emails sent from other sources. I have checked my "junk mail"; there is no email going there. I have checked the UCP for my forum account; I cannot see anything in there that would prevent me receiving email notifications.

There are no uncleared emails on my mail server in respect of the email account I use with this forum.

Has there been any change to the forum-to-email service recently?
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

gws
Joomla! Virtuoso
Joomla! Virtuoso
Posts: 4347
Joined: Tue Aug 23, 2005 1:56 pm
Location: South coast, UK
Contact:

Re: Not receiving email notifications to subscribed topics (2)

Post by gws » Fri Jul 02, 2021 7:41 am

I can only speak for myself, I have not had these problems.

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 10679
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 7:46 am

@gws: Lucky you! :laugh: Thanks for writing back.

This is similar to what happened about ten months ago (when a change was made to the forum's email service): see viewtopic.php?f=7&t=981568. Those issues were resolved with help from the forum team.

FYI: I did not receive notification by email about your reply to this topic.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

gws
Joomla! Virtuoso
Joomla! Virtuoso
Posts: 4347
Joined: Tue Aug 23, 2005 1:56 pm
Location: South coast, UK
Contact:

Re: Not receiving email notifications to subscribed topics (2)

Post by gws » Fri Jul 02, 2021 8:12 am

I got a notification from your reply....

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 10679
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 8:20 am

Thanks, @gws. I received notification about your last reply (at 18:12 my time) but not your earlier reply (at 17:41). Strange. Perhaps there was a problem; perhaps not? Dunno. I'll keep watching to see if there isn't a recurrence in the next little while (the next 24 hours) and then mark this topic as solved. Let's just put it on the watch-and-see list for now.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 10679
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Sat Jul 03, 2021 3:16 am

I haven't had any problems for the past 18 hours and I'm marking this topic as resolved.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)


Post Reply

Return to “Sites & Infrastructure - Feedback/Information”