Request to unlock a manually locked account Topic is solved

[obones]

Hello,

My normal account "obones" is locked and like a few others, I can't unlock it as a message says it needs to be done by an administrator.

Could anyone help me?

Thanks in advance

[toivo]

Your account is inactive because you have not logged in for more than two years. The login page has link, which allows you to reactivate the account:

screenshot-forum.joomla.org-2024.02.22-11_15_49.png

[obones]

Thanks, but maybe I was not clear enough, when I use this option, I get this message:


Information

Your account has been manually deactivated and is only able to be reactivated by an administrator.

Hence my request here.

Regards

[toivo]

Ok, the account has now been reactivated.

[obones]

Thanks a lot, it's working ok now !