Not receiving email notifications to subscribed topics (2) Topic is solved

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sozzled
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Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 7:22 am

For the past 24 hours I have not received emails from this forum about topics—ones I am subscribed to—that have been updated with replies. I am not receiving emails notifying me of new PMs.

I have checked my email account. The email account receives emails sent from other sources. I have checked my "junk mail"; there is no email going there. I have checked the UCP for my forum account; I cannot see anything in there that would prevent me receiving email notifications.

There are no uncleared emails on my mail server in respect of the email account I use with this forum.

Has there been any change to the forum-to-email service recently?

gws
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Re: Not receiving email notifications to subscribed topics (2)

Post by gws » Fri Jul 02, 2021 7:41 am

I can only speak for myself, I have not had these problems.

sozzled
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Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 7:46 am

@gws: Lucky you! :laugh: Thanks for writing back.

This is similar to what happened about ten months ago (when a change was made to the forum's email service): see viewtopic.php?f=7&t=981568. Those issues were resolved with help from the forum team.

FYI: I did not receive notification by email about your reply to this topic.

gws
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Re: Not receiving email notifications to subscribed topics (2)

Post by gws » Fri Jul 02, 2021 8:12 am

I got a notification from your reply....

sozzled
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Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Fri Jul 02, 2021 8:20 am

Thanks, @gws. I received notification about your last reply (at 18:12 my time) but not your earlier reply (at 17:41). Strange. Perhaps there was a problem; perhaps not? Dunno. I'll keep watching to see if there isn't a recurrence in the next little while (the next 24 hours) and then mark this topic as solved. Let's just put it on the watch-and-see list for now.

sozzled
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Posts: 13639
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Location: Canberra, Australia

Re: Not receiving email notifications to subscribed topics (2)

Post by sozzled » Sat Jul 03, 2021 3:16 am

I haven't had any problems for the past 18 hours and I'm marking this topic as resolved.


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