Can not login and Author.

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sha3rawy
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Can not login and Author.

Postby sha3rawy » Mon Oct 09, 2017 10:06 pm

Hello,
I am using Joomla 3.8. I created two users, an Author and an Editor. I can not login through Frontend with either of these users. consider I am developing offline, mail function is not working and when I change the User Group of either to Manager it works fine. Another matter, when I open an Article 'Author' section always gives the following error "Notice: Undefined property: stdClass::$author_link in C:\xampp\htdocs\task1\templates\shaper_floox\html\layouts\joomla\content\info_block\author.php on line 20". Thanks!

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Re: Can not login and Author.

Postby toivo » Mon Oct 09, 2017 10:50 pm

Did you download a Joomla install package from downloads.joomla.org or use some other option?

The notice comes from a template override, which does not support 3.8. Change the template to Protostar and the notice is likely to have disappeared.
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Re: Can not login and Author.

Postby sha3rawy » Mon Oct 09, 2017 11:06 pm

toivo wrote:Did you download a Joomla install package from downloads.joomla.org or use some other option?

The notice comes from a template override, which does not support 3.8. Change the template to Protostar and the notice is likely to have disappeared.



No I did not download any packages.

As for the notice, I deleted all other templates. but I suppose you are right, this issue appeared when I installed this new template, let me test it and get back to you.

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Re: Can not login and Author.

Postby sha3rawy » Tue Oct 10, 2017 10:55 am

toivo wrote:Did you download a Joomla install package from downloads.joomla.org or use some other option?

The notice comes from a template override, which does not support 3.8. Change the template to Protostar and the notice is likely to have disappeared.


UPDATE:


I installed protostar template and I no longer have the author_link problem.

yes I download an installation package from downloads.joomla.com, still having problems with Author and Editor.

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Re: Can not login and Author.

Postby toivo » Tue Oct 10, 2017 11:15 am

Please post the output from the Forum Post Assistant (FPA), following the instructions at viewtopic.php?f=621&t=582860
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Re: Can not login and Author.

Postby sha3rawy » Tue Oct 10, 2017 2:35 pm

toivo wrote:Please post the output from the Forum Post Assistant (FPA), following the instructions at viewtopic.php?f=621&t=582860


below is the output from FPA.


Problem Description :: Forum Post Assistant (v1.3.4) : 10th October 2017 wrote:I can not login to Frontend with Authors and Editors.
Log/Error Message :: Forum Post Assistant (v1.3.4) : 10th October 2017 wrote:No error message. it just does not login.
Forum Post Assistant (v1.3.4) : 10th October 2017 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.1-Stable (Amani) 4-October-2017
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.8
Configuration Options :: Offline: 1 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: 0 | SSL: 0 | FrontEdit: 1 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Windows NT | OS Version: 10.0 | Technology: i586 | Web Server: Apache/2.4.26 (Win32) OpenSSL/1.0.2l PHP/7.1.7 | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes

PHP Configuration :: Version: 7.1.7 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22527 | Log Errors To: C:\xampp\php\logs\php_error_log | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 8M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.5.5-10.1.25-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $) | Host: --protected-- (--protected--) | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 4.09 MiB | #of Tables:  72
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.7) | bcmath (7.1.7) | calendar (7.1.7) | ctype (7.1.7) | date (7.1.7) | filter (7.1.7) | hash (1.0) | iconv (7.1.7) | json (1.5.0) | mcrypt (7.1.7) | SPL (7.1.7) | pcre (7.1.7) | readline (7.1.7) | Reflection (7.1.7) | session (7.1.7) | standard (7.1.7) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $) | tokenizer (7.1.7) | zip (1.13.5) | zlib (7.1.7) | libxml (7.1.7) | dom (20031129) | PDO (7.1.7) | bz2 (7.1.7) | SimpleXML (7.1.7) | xml (7.1.7) | wddx (7.1.7) | xmlreader (7.1.7) | xmlwriter (7.1.7) | apache2handler () | openssl (7.1.7) | curl (7.1.7) | fileinfo (1.0.5) | gd (7.1.7) | gettext (7.1.7) | mbstring (7.1.7) | exif (1.4 $Id: 8bdc0c8f27c2c9dd1f7551f1f9fe3ab57a06a4b1 $) | mysqli (7.1.7) | pdo_mysql (7.1.7) | pdo_sqlite (7.1.7) | Phar (2.0.2) | ftp (7.1.7) | Zend Engine (3.1.0) |
Potential Missing Extensions :: mysql | suhosin |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Apache Modules :: core | mod_win32 | mpm_winnt | http_core | mod_so | mod_access_compat | mod_actions | mod_alias | mod_allowmethods | mod_asis | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_groupfile | mod_authz_host | mod_authz_user | mod_autoindex | mod_cgi | mod_dav_lock | mod_dir | mod_env | mod_headers | mod_include | mod_info | mod_isapi | mod_log_config | mod_cache_disk | mod_mime | mod_negotiation | mod_proxy | mod_proxy_ajp | mod_rewrite | mod_setenvif | mod_socache_shmcb | mod_ssl | mod_status | mod_version | mod_php7 | Apache/2.4.26 (Win32) OpenSSL/1.0.2l PHP/7.1.7 |
Potential Missing Modules :: mod_expires | mod_deflate | mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (---) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_admin/ (777) | administrator/components/com_admin/controllers/ (777) | administrator/components/com_admin/helpers/ (777) | administrator/components/com_admin/helpers/html/ (777) | administrator/components/com_admin/models/ (777) | administrator/components/com_admin/models/forms/ (777) | administrator/components/com_admin/postinstall/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 68701 | Threads: 1 | Questions: 102213 | Slow queries: 0 | Opens: 506 | Flush tables: 1 | Open tables: 420 | Queries per second avg: 1.487 |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
Components :: ADMIN :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |

Modules :: SITE :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
Modules :: ADMIN :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |

Plugins :: SITE :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_editors_codemirror (5.28) 1 | plg_editors_tinymce (4.5.7) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

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Re: Can not login and Author.

Postby sha3rawy » Wed Oct 11, 2017 9:01 am

anyone ? help !!

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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 8:47 pm

Gentle reminder. Please help !

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Re: Can not login and Author.

Postby jackrabbit » Thu Oct 12, 2017 9:44 pm

It may just be an issue with the XAMPP configuration. If you have a remote server, deploy the test package there and see if it works. Just ensure those directory permissions are correctly set to 755
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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 10:01 pm

jackrabbit wrote:It may just be an issue with the XAMPP configuration. If you have a remote server, deploy the test package there and see if it works. Just ensure those directory permissions are correctly set to 755


The thing is when I create a new user of type Manager, this user can gain access normally. for some reason there is a problem with Authors and Editors. do you still think it is better to test it on a remote server ?

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Re: Can not login and Author.

Postby Webdongle » Thu Oct 12, 2017 10:17 pm

Set them with 'Registered' as Parent ?

Server settings has nothing to do with what a Joomla user sees.

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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 10:22 pm

Webdongle wrote:Set them with 'Registered' as Parent ?

Server settings has nothing to do with what a Joomla user sees.


'Author' has 'Registered' as Parent and 'Editor' has 'Author' as Parent.

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Re: Can not login and Author.

Postby Webdongle » Thu Oct 12, 2017 10:39 pm

Check the Permissions for 'Registered' in Global config
'Site Login ' should be 'Allowed'

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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 10:41 pm

Webdongle wrote:Check the Permissions for 'Registered' in Global config
'Site Login ' should be 'Allowed'


okay, I just checked. it was already set to 'Allowed'.

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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 10:47 pm

I tried to login again with an Author. but this time I went back to the backend and checked "Logged-In users" section. guess what ? it says that "Author" is logged in. so apparently Authors login but they are not redirected to the homepage. any guesses ?

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Re: Can not login and Author.

Postby Webdongle » Thu Oct 12, 2017 10:54 pm

There are extensions that redirect on login depending on user Group ... but I cant see one listed in the fpa ?

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Re: Can not login and Author.

Postby sha3rawy » Thu Oct 12, 2017 10:58 pm

I did not install any extensions that redirect. I did not know that I needed one, can you suggest any extension and where can I get it ?

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Re: Can not login and Author.

Postby Webdongle » Fri Oct 13, 2017 2:00 am

You don't need an extension for a specific group. Check the options in the menu edit screen.

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Re: Can not login and Author.

Postby sha3rawy » Fri Oct 13, 2017 6:04 am

Webdongle wrote:You don't need an extension for a specific group. Check the options in the menu edit screen.


I am not sure what I should be looking for exactly.

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Re: Can not login and Author.

Postby jfer3 » Fri Oct 13, 2017 6:53 am

hi sorry, this looks interesting.

What browser are you using? Its a long shot, but:
have you tried another browser just to see if this works?

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Re: Can not login and Author.

Postby sha3rawy » Fri Oct 13, 2017 6:55 am

jfer3 wrote:hi sorry, this looks interesting.

What browser are you using? Its a long shot, but:
have you tried another browser just to see if this works?


Hey thank you very much for your reply.
I tried this on FireFox and Chrome. Same problem with both browsers.

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Re: Can not login and Author.

Postby jfer3 » Fri Oct 13, 2017 7:35 pm

Thank you for trying that.
It’s unlikely a JavaScript error in that case. But just to be sure can you check any consol errors you might be getting once you try to login.

Can you also please check that the logs directory is writable please and try it again.

Is this a custom built template ?

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Re: Can not login and Author.

Postby sha3rawy » Fri Oct 13, 2017 7:53 pm

jfer3 wrote:Thank you for trying that.
It’s unlikely a JavaScript error in that case. But just to be sure can you check any consol errors you might be getting once you try to login.

Can you also please check that the logs directory is writable please and try it again.

Is this a custom built template ?


There are no console errors. Also i am pretty sure it logs in but it does not redirect to the homepage in case I am logging as an Author or an Editor. because when I enter the credentials of an Author and check “logged in users” section in the backend , I can see that the Author is logged in but I still see the login form in the front end.

how do I know if it is a custom template ? I just downloaded Joomla 3.8.1 zip file and extracted it. This is my first Joomla application so I am still trying to figure things out.
Also how do I check that logs directory permission ? keep in mind I am running Joomla locally.

UPDATE:
Also I would like to point out that Managers login normally through Frontend. There is only a problem with Authors and Editors.


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